Highly innovative and motivated individual, with exceptional interpersonal relationship development skills, seeking a challenging assignment

  Bachelor of Science degree; exceptional strengths in analysis, problem resolution/issue mediation and customer needs assessment; excel in collaborative interaction with individuals and continually utilize oral and written communication capabilities

  Self-driven, resourceful and forward-thinking individual with well-honed personnel management and direction, inventory management, product procurement, service scheduling, venue oversight and facility security skills

  Proficient in use of Microsoft Office Applications, Adobe Acrobat, Windows (2K, XP), Apple OS

Driver, Lyft, Grand Rapids, MI 2018 - Present

         Skillfully provided customer service delivery and expertly developed and coordinated all service scheduling..

Closing Bartender/Night Manager, Riverdog Tavern, Middleville, MI 2016- 2017

         In this assignment expertly performed wide array of standard bartending activities; additionally, was responsible for all end-of-shift, bar closing duties including ensuring facility was properly locked.

Concession/Concourse Level Alcohol Supervisor,

SMG Savor, Van Andel Arena, Grand Rapids, MI 2008 - 2016

         For this major venue, managed work performance of team of up to five bar-back runners while supervising between six-18 alcohol sales locations with two bartenders at each location; tailored location set-up depending on event.

         Performed strict inventory control while overseeing stocking of beer, liquor and ice at all locations; was responsible for all ordering and inventory management.

Food Expeditor/Bar-Back, Bull s Head Tavern, Grand Rapids, MI 2008 - 2012

         Controlled and mediated all activities between front-/back-of-the-house personnel; on daily basis ensured that kitchen was prepared for daily activities and that the bar was stocked appropriately with beer/liquor/ice. During service accurately and efficiently expedited food order tray-up activities.

Expeditor/Bar-Back, Walker Roadhouse, Grand Rapids, MI 2006 - 2007

         Ensured cooperative interaction between front-of-the-house and back-of-the-house staff members, prepared kitchen for day s activities, stocked bar with beer, liquor and ice, and skillfully expedited food order tray-up activities.

Forklift Operator/Material Handler, Amstore Inc., Grand Rapids, MI 2006

         Was responsible for filling shipment orders; navigated through warehouse to locate needed materials, staged materials as determined by pre-load requirements, and loaded fixtures/materials into truck bed.

Grand Valley State University

Bachelor of Science, Criminal Justice, 2011

Hiring Agent Name

Title

Company Name

Address

City, State Zip Code

Dear :

I am currently seeking a challenging assignment where I can utilize my relevant experience and background in multiple service-sector assignments, and am submitting my resume for your consideration. I believe my expertise gained in recent assignments well-positions me to provide the highest levels of direction and leadership for your organization.

I am a self-motivated, resourceful and hard-working individual who excels at relationship building and continually demonstrates skills in problem solving, critical thinking and interacting and communicating with individuals at all levels.

In my current position as Driver for the Lyft organization, I am tasked with developing and adhering to strict service delivery schedules and ensuring that my customers receive the highest levels of careful support and service as well as the assurance that they are in a safe and secure environment.

Earlier, I held several assignments in the food and beverage service industry including a long-term role as Concession/Concourse Level Alcohol Supervisor at the Van Andel Arena in Grand Rapids, Michigan. I was tasked with managing the work performance of up to five bar-back runners while supervising two bartenders each at between six and18 alcohol sales locations at the Arena. My responsibilities also included purchasing all needed supplies and stocking each location with the appropriate levels of beer, liquor and ice while continually performing strict inventory control.

Other related positions included serving as Bartender and Night Manager and as Food Expeditor and Manager of Front-/Back-of-the-House Operations, where I was often required to employ my mediation skills in mitigating problems/issues among staff personnel.

Throughout my career I have exhibited a commitment to quality and consistent compliance with critical governing directives, standards, policies and procedures. I am confident in my ability to deliver immediate and long-term results and you will find me to be a performance-driven leader as well as a collaborative team player focused on achieving and surpassing goals.

I am eager to discuss how my qualifications match the requirements for this assignment and look forward to interviewing with you at your earliest convenience.

In advance, I thank you for your time and consideration.

Professionally,

Yyyyyy x. yyyyyy

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