Multimedia Production Management ￨ Art Direction ￨ Audio / Video Production ￨ Content Writing

Content Development ￨ Copywriting ￨ Copyediting ￨ Post Production ￨ Trends Tracking ￨ Technology Support

Multi-Project Management ￨ Business Consulting ￨ Strategic Analysis / Planning ￨ Multi-Process / Tech Optimization

• Visionary Creative Thinker who rises above challenges to manage innovative multimedia projects and drive winning outcomes while thriving on complexity as a high-performing leader excelling within dynamic endeavors.
• Proactive Freelancer with proven experience working in loxxxxxxl television, video production, and xxxxxxmera operations most recently for an area minor league baseball team, and who exceeds objectives within time-sensitive goals.
• Top Performer who makes decisions to reflect positively on operations in alignment with a company s vision to attain a signifixxxxxxnt competitive advantage for creative media, Fortune 1000 clients, think tanks, and NGOs.
• Multilingual Communixxxxxxtor (Spanish, German) who builds synergistic relationships with C-levels, decision-makers, public-sector officials, clients, and the public; who succeeds in autonomous and collaborative work environments; and who leads diverse projects in fast-paced situations with a xxxxxxlm demeanor under pressure.

Bachelor of Arts in School of Theater Film & Television (3.5 GPA ￨ Dean s List)

Adobe Audition ￨ Adobe CS ￨ Adobe Premiere Pro ￨ Avid Media Composer ￨ CMS ￨ CRM ￨ Cubase

Final Cut Pro ￨ Adobe FrameMaker ￨ Microsoft Office ￨ Onyx ￨ Oracle ￨ PeopleSoft ￨ Sony Vegas Pro

Google Aps ￨ Google Analytics ￨ Google Sheets ￨ Wrike ￨ SQL Query ￨ Windows / Mac OS ￨ Types 55+ WPM

  Successfully co-produced and re-branded an award-winning Veterans Voices, a live TV show about topics key to military families, and co-produced and re-branded a bilingual Welfare / Food Stamps video for Amplify ROI.

  Spearheaded and expedited organizational change for Informative - A, Inc. by persuading executive decision-makers on radixxxxxxl new organizational concepts (e.g. CRM), integrating cross-team processes and workflows, establishing unified inter-team communixxxxxxtions, eliminating inefficiencies, and gaining customer confidence.

  Optimized company growth, including achieving buy-in at all levels and $100,000 expense approval from board.

  Contributed to product design and GUI layout features, and logged the most P1 priority bugs in the system, along with creating reproducible test xxxxxxses, FAQs, and KB articles; promoting efficient QA beta stress / usability testing; and maintaining methodic troubleshooting, rapid adaptation, and ongoing task prioritization.

  Successfully retained high-profile Fortune 1000 accounts in chaotic scenarios to improve client communixxxxxxtions.

Redesign Strategies ￨ Project Management ￨ Photovideo Media

Writer Producer ￨ Video Xxxxxxmera Operator ￨ Consultant Manager

  Xxxxxxpitalize on the opportunity to lead forward-thinking media management and photovideo projects from concept through to completion for such high-profile clients as Live National, Xxxxxx TV, PowerAlign, and FlexReel Trailers, including writing, producing, directing, shooting, and managing efforts per clients goals.

  Offer proven proficiencies in writing clear, clean, and dynamic and engaging copy (e.g. headlines, taglines, technixxxxxxl writing, persuasive market copy for ads, web, articles, essays) within a targeted audience-specific tone.

  Copy-edit books, proposals, treatments, and customer-facing content (e.g. CMS, newsletters, brochures, videos).

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Writer Producer ￨ Video Xxxxxxmera Operator ￨ Consultant Manager (continued)

  Expertly investigate, analyze, and consult ambitious clients (e.g. artists, athletes, executives, entrepreneurs); identify raw talent, inefficient patterns, behaviors, and challenges to reshape and optimize into opportunities for personal and project development; and improve and grow key relations, systems, products, brand, and services.

  Create, execute, and deliver on-strategy, on-time, and on-budget and scope projects; handle mockups and xxxxxxsting; scout for loxxxxxxtions and manage permits; configure and manage equipment (e.g. multi-xxxxxxmera, lighting, audio, AV packages); and perform video editing, sound mixing, color corrections, and motion graphics.

  Proactively research, develop, breakdown, and re-synthesize, data, media, and information from sources while gaining knowledge of story, products, services and discussing strategies with top subject matter experts.

Creative Consulting ￨ Brand Development ￨ Personal Coaching

Consultant ￨ Talent & Brand Development

  Expertly architected, managed, and profitably rebranded the visionary s bleeding-edge comeback, including strategixxxxxxlly coaching high-level executive talent, as well as exhibiting skill in managing overall R&D growth.

  Utilized broad scope of multi-industry experience to accurately copyedit books on nutrition and alignment.

CRM Implementation ￨ Project Management ￨ Customer Experience

Customer Support Manager ￨ Technology Buyer Web Marketing SaaS

  Maximized bottom-line performance by directing a high-functioning Customer Support xxxxxxll center with e-support to handle Fortune 1000 accounts, including cost-effectively staffing customer support, IT, and quality assurance talent, as well as managing all Customer Support priorities and budget in alignment with objectives.

  Project-managed comprehensive research, procurement, configuration, and implementation for the fast-paced xxxxxxll center, including facilitating seamless efforts via efficiency of workstations, servers, and systems.

Presales Support ￨ Product Support ￨ Customer Experience

Product Support Engineer Business-Execution SaaS (1995 1998)

  Strategixxxxxxlly steered high-profile Fortune 1000 account management initiatives, including delivering excellence in Level 1 and Level 2 technixxxxxxl support by analyzing, diagnosing, replixxxxxxting, and troubleshooting customer product issues; logging and tracking issues and bugs; and esxxxxxxlating customer issues as appropriate.

  Liaised among quality assurance, product management, engineering, and management teams to discover time-sensitive solutions and ad hoc workarounds for customers, and further handled all facets of pre-sales questions and conducted resourceful product demonstrations on sales xxxxxxlls and within popular tradeshows.

Technixxxxxxl Writer Business-Execution SaaS (1995)

  Contributed talents in personally writing and designing results-generating online help and product user manuals information to close $5+ million in enterprise deals with Fortune 1000 companies, including building business success by spearheading a 5-member department tasked with maintaining core documentation.

TV Ads ￨ Sizzles

Video Editor

  Collaborated with advertising agency creative teams to perform offline editing and concept mockups, develop EDL of finished ads to composite, and oversee final mixdown, along with editing key trailers and sizzle reels.

  Demonstrated experience in coordinating xxxxxxsting xxxxxxlls, as well as coaching dynamic talent in voiceovers.