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Yyyyyy x. yyyyyy
Results-minded and solution-focused customer service professional with strong problem-solving skills. Track record of identifying process improvement opportunities. Seeking an opportunity in banking.
Areas of Expertise
● Customer Interactions
● Retail Sales
● Process Improvement
● Project Participation
● Office Administration
● MS Office
A.S. Associate in Arts--Business with Honors | Xxxxxx, PA 2016
Awards & Distinctions
Dean s List for nine semesters
MODELL S SPORTING GOODS, Xxxxxx, PA, 2016-Present
Facilitate customer experience, including resolving concerns. Responsible for cash and credit drawer audits. Train new team members.
● Placed in top 3 on company sales competitions.
URBAN STEM STRATEGY GROUP, Xxxxxx, PA, 2011-2016
Organized robotics competitions, including creating project tracking and promotional materials. Collaborated with education and corporate partners to secure support of events.
SECONDARY ROBOTICS INITIATIVE/SCHOOL DISTRICT OF XXXXXX, Xxxxxx, PA, 2010-2011
Created spreadsheets, answered phones, completed office tasks.
NORTHEAST HIGH SCHOOL ROBOTICS, Xxxxxx, PA, 2011-2017
students interested in STEM programs, including training on equipment and
organizing trips to competitions.
▪ Leading cashier operations, including till audits, customer satisfaction, and training
▪ Organized robotics events for high school students
▪ Led students to STEM programs and taught basic robotics skills
In addition, I possess outstanding time-management skills and work well in team-driven environments. You will find me to be a highly productive individual, quick to grasp essential procedures and protocols, and possessing the stamina to do whatever it takes to complete the task set before me.
Should these characteristics and a solid work ethic be a good fit with your company, I would look forward to an opportunity to discuss my qualifications in detail. Until then, thank you for your time and consideration.
Yyyyyy x. yyyyyy
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