Professional Executive Assistant seeking to utilize in-depth, relevant

experience and background in a challenging assignment

  Highly skilled in providing exceptional support and service for executive-level management; continually demonstrate commitment to exceeding expectations; strategically prioritize, coordinate and manage multiple simultaneous projects to optimize productivity and meet critical timelines while maximizing client satisfaction and quality of internal operations

  Industry sectors have included manufacturing, non-profits, construction, credit card processing, retail, service and credit union/banking

  Expertise includes utilizing strong detail-orientation in managing schedules and coordinating activities, setting and facilitating meetings, coordinating travel, maintaining confidential files as well as other confidences and providing support and service to multiple management levels

  Proficient in use of MS Word, Excel and Outlook with flexibility and adaptability for learning new software

Dexter-Russell, Inc. 2015 Present

Executive Assistant to the President and CEO

      Effectively develop and maintain calendar, schedule multiple meetings and prepare materials for Board of Director meetings, manage all travel arrangements for President as well as Board members and prioritize any incoming inquiries/requests; develop and maintain files in easily retrievable system.

      Continually employ discretion in managing confidential matters, exhibit appropriate professional demeanor in all situations and fulfill numerous and varied assignments as requested.

Center of Hope Foundation 2014 2015

Administrative Assistant to the Director of Employment Supports/Vocational Case Manager

      Successfully incorporated detail-orientation strengths in working independently, or in contributing to team efforts, to provide the highest levels of customer support and service; conscientiously managed incoming calls, designed/maintained reports that were filed with the Department of Social Services.

      Authored correspondence, designed presentations, managed databases and oversaw schedules/calendar and emails; developed tracking system for internal documents and compiled/stored relevant documentation from internal/external sources.

Turner Electrical Services 2010 2014

Assistant to the Owner, Administrator/Bookkeeper, Customer, Field Support

         Provided crucial services for this family-owned company.

Professional Synopsis continued on Page Two

Woodmeister Master Builders, Inc. 2006 2010

Department Administrative Assistant, Client Customer Care Division/Contract Management Clerk

      Expertly managed responsibilities for developing work scheduling for department and assuring clear communication between headquarters and multiple field offices; developed change orders for Project Managers, assembled supporting documentation for invoices, performed various clerical duties and was point-of-contact for all customer service-related issues; regularly assisted Project Managers and Service Technicians.

      Additional taskings included developing new work orders, scheduling, developing travel arrangements for field personnel and maintaining employment documentation (I9, W4, identification) as required.

Northeast Merchant Systems, Inc. 2006 2007

Customer Service/Technical Support

      Performed critical industry-specific functions consisting of credit card processing, supporting programs and terminals and continually interacting with merchants in a constantly expanding business.

Kookla Inc. (Dunkin Donuts) 2000 2005

Supervisor

      Was responsible for ordering/receiving inventory, managing all shift work including overseeing personnel work performance, and was responsible for balancing funds/monies on daily basis and performing necessary bank deposits.

Touch O Class Cleaning 1994 2000

Proprietor

         Provided all needed management for this small commercial/residential cleaning venture; was responsible for Accounts Receivable/Accounts Payable, managing books and overseeing employee work performance.

Southbridge Credit Union 1987 1993

Branch Manager (1991-1993)

         Successfully managed customer relations, cash shipment auditing, loan application acceptance and employee work supervision.

Teller, Head Teller, Customer Service (1987-1991)

         Following success in initial assignment as Teller, was quickly promoted to provide Customer Service.