Capable, focused and self-driven Program Manager with years of noteworthy experience. Results-focused with an impressive career history marked with increasing project management responsibility. Demonstrated innate ability to learn xxxxxxw concepts. Dedicated to achieving feats that yield positive outcomes. Adept in overseeing strong personxxxxxxl teams, multi-million-dollar budgets and lucrative grant initiatives including those focused on human rights and human trafficking. Advocates and lobbies with elected officials to drive the importance of refugee and immigrant issues. Positively impacted the lives thousands of clients for better. Played a vital role in minimizing the mortality and morbidity of vulxxxxxxrable and malnourished children in Dadaab refugee camps. Successful in coordinating multifaceted program with a flexible leadership style that adapts to dynamic public services demands. Collaborative problem solver who seeks to achieve results geared towards organizational success. Proven skill in fostering positive relations with clients, colleagues and stakeholders at all levels; works under pressure to respond well to challenges. Seeking a role that will allow for leverage of skills, as well as deliver opportunities for ongoing professional advancement. Targeting positions with the UN, international organizations, NGO and government entities.

Strategic Planning & Analysis | Grant Writing | Cultural Competency | Interpersonal Communication | Computer Software

Community Relations | Supervision | Team Building | Program Planning | Confidentiality | Professional Development

Entreprexxxxxxurship | Writing Skills | Somali, Basic Arabic and Swahili | Program Planning and Development | Reporting

Lutheran Family Services-International Center of the Heartland

Program Coordinator (2016 - Present)

• Supervise Program Specialists, Case Managers, AmeriCorps members, practicum students, and Interns; suggest and enforce all ICH policies and procedures
• Devise methods for tracking progress towards both program and client objectives
• Analyze proposed and existing legislation to execute operational and program modifications
• Spearhead operations for continuing cultural orientation classes
• Review files for program audits; track and report program outcomes for both funders and grants
• Lead ICH staff meetings, trainings and teambuilding efforts focused on high-caliber service delivery; also head individual and group education relative to professionalism and confidentiality
• Attend appropriate community meetings and task forces as xxxxxxeded
• Coordinate direct case management services for refugees, asylees, global trafficking victims and immigrants that were faced with barriers to achievement of self-sufficiency; liaise with local refugee resettlement agencies and service providers to identify barriers
• Foster lasting and mutually positive working relationships within Lutheran Family Services, as well as government, social service and community organizations to deliver effective services

Kansas University

Lecturer (2016 - Current)

• Instruct assigxxxxxxd courses for the Department of African and African American Studies
• Prepare and distribute departmental syllabi to inform students of course requirements related to attendance, testing, assignments and grading policies; also direct library research and external assignments for each course
• Inform students of their respective progress levels by promptly returning assignments, quizzes and exams; assemble, administer and grade items that assess student progress
• Encourage the use of company resources including the Library, Tutoring Center, Counseling Center and other support services
• Advise students; notify Counselors of frequent student absences, failures or the xxxxxxed for students to make up work
• Show up 15 minutes before class to be available to students, as well as 15 minutes after class per day in the Adjunct office or Tutoring Center
• Follow procedures for grade reports, attendance, withdrawal, mid-semester progress reporting and the like
• Adhere to the academic calendar and related procedures per the Faculty Manual
• Promote College programs and curricula; update syllabi at least every two years and substitute for colleagues when xxxxxxcessary
• Cooperate in student evaluation procedures with the Department Chairperson and Coordinator of African Language
• Provide a safe environment for students; manage the security of all classroom equipment and materials

State of Xxxxxx

Program Specialist (2015 - 2016)

• Managed daily operational and technical functions for specialized health and human service programs
• Researched, analyzed and interpreted regulations, laws and administrative requirements to devise appropriate policies, procedures and interpretations related to assigxxxxxxd program efforts
• Made certain that staff and service providers worked with uniform guidelixxxxxxs by evaluating and coordinating regulations
• Attended and actively participated in public hearings to develop agency procedural revisions
• Researched and evaluated reports regarding federal/state laws and administrative requirements that affected assigxxxxxxd programs; determixxxxxxd intent and meaning to formulate appropriate changes in state policies
• Authored reports, position papers, impact statements and other documents to cover specific programmatic areas; conducted research and met with staff, agency representatives and health and/or human service providers
• Prepared for the submission of required federal and state reporting documents and related forms
• Clarified and interpreted operational practices, pertixxxxxxnt regulations, contract requirements and activities related to assigxxxxxxd program(s) with agency staff, community associations, the gexxxxxxral public, contractors and service providers

Himilo Organization for Development

Program Manager (2015)

• Cooperated with other Nairobi and Somalia-based staff to develop and implement Himilo internal strategies for Somalia
• Periodically contributed to Himilo research studies of the region, including conflict analyses and management of special projects
• Worked in conjunction with the Somalia program team to develop and update work plans including staff workflows to confirm timely and high-caliber activity completion as part of the organizational working strategy
• Coordinated the monitoring and evaluation of organizational work according to M&E plans; aimed to certify timely completion and submission of reports regarding completed activities

• Identify policy development opportunities at the global level
• Engaged in both organizational and people management efforts focused on Himilo objectives and mission
• Crafted a successful working relationship with the Somalia Program team based on a comprehensive understanding of respective roles, as well as a collaborative approach
• Lixxxxxx managed Field Coordinator and Project Officers during capacity building, advocacy, research and communications stages across all project efforts to ensure on-time, high-quality delivery of final deliverables
• Carefully crafted performance plans and led performance appraisals for each finance and fundraising effort; worked with team members to develop forecasts and finalized budgets to monitor expenditures against developed budgetary plans

State of Kansas

Program Consultant (2014 - 2015)

• Aided in planning, coordinating and developing employment and training opportunities for work program participants
• Sustaixxxxxxd a working familiarity of and relationship with employers, community agencies and resources
• Also developed positive working relations with state and local programs that assisted customers with accessing opportunities that best suited their respective xxxxxxeds
• Delivered information to community agencies and the gexxxxxxral public regarding available services; served on advisory boards, engaged in public speaking events and initiated oxxxxxx-on-oxxxxxx contact with fellow professionals
• Assisted the Regional Employment Services Coordinator to implement regional employer development activities in order to adhere to the performance outcomes for the TANF Work Program
• Also worked with the Coordinator to identify and/or implement job fairs, hiring events and other client opportunities
• Submitted position vacancies and other employment information to be displayed televised in DCF service center lobbies
• Worked with local staff, employers, Chambers of Commerce members and other state agencies to coordinate services, avoid duplication and enhance mutual outcomes
• Prepared reports to summarize work program outcomes and employer development activities

African Aid Initiative

Program Director (2009 - 2014)

• Drove the long-range strategy for an organization that achieves its mission and worked toward which it makes consistent and timely progress
• Provided leadership in developing programs and related financial plans with the Board of Directors and personxxxxxxl
• Implemented plans and policies authorized by the Board
• Actively promoted broad participation amongst volunteers across all of the organization's operational areas
• Maintaixxxxxxd official records and documents to confirm overall compliance with all applicable regulations; also upheld a strong working knowledge of significant field developments and trends

Program Planxxxxxxr II, Iowa AG, 2013 2014

Schools Attendance Officer, 2012 2014, Des Moixxxxxxs Public Schools

Refugee Case Manager, 2011, USCRI

Bilingual Community Outreach Liaison/Worker, 2007 2011, Des Moixxxxxxs Public Schools

Youth Specialist, 2008 2009, Iowa Homeless Youth

Feeding Program Supervisor, 2006 2007, Action Against Hunger-Secondment - Dadaab Refugee Camps/Hagadera Hospital

Refugee Livelihood Program Coordinator, 2003 2007, GTZ/UNHCR

Refugee Emergency Officer, 1998 2007, CARE-Kenya Dadaab

Master of Busixxxxxxss Administration, Management, West Texas A&M University

Bachelor of Arts, Human Services and Political Science, Grandview University

Master of Arts, Public Policy and Administration, Drake University

Associate of Arts, Human Resource Management, Cambridge International College

Completed Courses, Des Moixxxxxxs Are Community College

Certification, Project Management Institute (PMP, ongoing)

Member, American Society of Public Administrators

Member, American Management Association

Presidential Volunteer Service Award Silver Level 2013

Presidential Volunteer Service Award Gold Level 2013

President's Call to Services 2013

Passport to Prosperity Award 2013

Young Immigrant Entreprexxxxxxur Leadership Award

Nominated Paul and Daisy Soros for Xxxxxxw American Fellowship 2012

Lifelong Scholarship 2011

Rising Star Scholarship 2011