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Proficient, accomplished Operations Specialist seeking to apply comprehensive skill sets, history of successful business efforts and years of experience to a rewarding new role.
Skilled in project management, staff leadership, manufacturing, administration, quality assurance, safety, problem resolution, financial management, organizational collaboration and data analysis.
Highly accomplished in interpersonal communication, assessment of detailed criteria and preparation of comprehensive documentation.
Adept at and experienced in collaborating with diverse personnel to successfully attain program targets.
Skilled in providing superior customer service to ensure repeat business.
Machinist, Mitsubishi, Franklin, IN 2016 - Present
Skillfully manufacture components, ensure part conformity to design specifications and document operations.
Continually inspect parts, machine operation, specifications and other data to drive superior quality control.
Diligently facilitate safety by ensuring employment of PPE and organization & cleanliness of work areas.
Knowledgeably assess machine malfunctions, conduct appropriate repairs and inspect work for integrity.
Crew Member, McDonald's, Franklin, IN 2016 - Present
Provide superior customer service, ensure cleanliness & organization of restaurant and resolve problems.
Expertly facilitate efficient, profitable operations through effective teamwork and quality assurance efforts.
Knowledgeably instruct, direct, assist and assess team members.
Value-Added Operator, NSG Pilkington, Franklin, IN 2015 - 2016
Proficiently repaired malfunctioning equipment, inspected & tested machinery and prepared detailed documentation on all work.
Carefully identified defects in completed parts for repair or disposal, successfully surpassed all daily inspection & production quotas and drove stringent adherence to 5S standards.
Electronics Associate, Walmart, Greenwood, IN 2005 - 2015
Knowledgeably recommended products and services based on customer requirements.
Provided superior customer service, addressed complaints, resolved problems and documented activities.
Assembler and Quality Reviewer, Caterpillar, Franklin, IN 2011 - 2012
Expertly operated sandblaster, consulted working drawings, verified part numbers and placed inventory.
Skillfully ensured attainment of exemplary QA standards and always exceeded hourly & daily quotas.
Computer Training Assistant, Indiana University, Indianapolis, IN 2008 - 2010
Expertly instructed individuals in computer operation, facilitated daily class operation and prepared reports.
Knowledgeably assisted end users, drove efficient lab setup and conduct comprehensive research.
Diligently managed supply inventory and proofread documentation.
Indiana University, Indianapolis , IN
Bachelor of Science
Ivy Tech Community College of Indiana, Indianapolis, IN
Chicago State University, Chicago, IL
Roosevelt University, Chicago, IL
Lincoln University, Jefferson City, MO
Exceptions Specialist, Chase Bank 2002 - 2007
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