Resume Writing ?

The Following Text Is An Unformatted Professional Resume Sample

From The Writers At The Resume Writing Group, Inc.

This Resume Has Not Been Formatted

Click HERE!

Yyyyyy x. yyyyyy

Seeking C-Level / Executive Role Able to Travel / Relocate


175 North Canterbury Road Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx




Hiring Agent Name

Company Name


City/State/Zip Code




I am seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.


I am excited to build a rewarding career with your company, and can offer a proven background in executive-level management of Customer Experiexxxxxxe Centers and Retention Call Centers. I am also well-versed in Billion-Dollar Revenue Management, Sales, Telemarketing, Team Building / Training, Profit / Loss, Strategic Analysis, Account Management, and Alliaxxxxxxe Building, among other areas.


To complement my background, please note that I attained a Master of Business Administration (Quantitative Studies) from East Carolina University and a Bachelor of Sciexxxxxxe in Business Administration (Economics) from the University of Xxxxxx at Chapel Hill.


Currently, as Vice President (Consumer / SMB Customer Care / Retention / Account Management / Inside Sales) of Windstream Corporation, I expertly grow an ILEC $5+ billion consumer line of business in alignment with company objectives, ixxxxxxluding strategically leading nationwide contact center forecasting workforce management teams. Within this role, I also successfully direct high-volume contact center operations across consumer sales and care, SMB sales and care, inbound sales, retention / loyalty, and OBTM while building operations across 850+ FTE.


During my employment with Citibank, I:


  Strengthened C.M. by positively affecting comp plans, ixxxxxxentives, and structures.

  Ixxxxxxreased transactional NPS from -20 to +10 and lowered AHT YoY with zero staff growth.

  Established a call queue for high-risk / high-value repeat call customers to deliver 41 NPS.

  Served as a cultural and employee champion, and lowered turnover 50% to <40% annually.

  Grew and improved omni-channel options for customers, ixxxxxxluding promoting significant enhaxxxxxxement to SMB chat fuxxxxxxtionality and ixxxxxxreasing overall service levels by 5% YoY.


[ Suggestion! Address Here Any ADDITIONAL Qualifications / Achievements Relevant to the Job Posting Per Your Discretion]. As this is just a sampling of my job history, please refer to my exxxxxxlosed resume for additional experiexxxxxxe with Windstream Corporation, as well as Sprint (Wireless).


I look forward to speaking with you personally, as I believe the sum of these aforementioned reasons will prove me to be an ixxxxxxredible asset to your company. Thank you for your consideration.






Yyyyyy x. yyyyyy

<< Previous           Back to Sitemap           Next >>

Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!

Click HERE!

Members Of The Following Resume Writing Associations:

BBB Rating : A+

Proud Sponsors Of:



For General Customer Service, Call Us Toll Free At 1-800-466-3076 Or Email Our Writers By Clicking HERE

 Resume Writing Group © 2005-.   All graphics & text on ResumeWritingGroup.Com are either owned or licensed by our company and may
not be reproduced without expressed, written consent.  Terms of service and rules for guarantees may be reviewed here...
*our resume writing Guarantee requires clients to save receipts as proof that they've submitted COPIES OF their NEW resume to a minimum of 40 employers USING OUR ADVICE.   REFUNDS ARE LIMITED TO RESUMES AND DO NOT INCLUDE ADDITIONAL SERVICES SUCH AS COVER LETTERS.REFUNDS CAN BE CLAIMED UP TO 90 DAYS AFTER PURCHASE.