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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~


Career Profile


Dedicated and accomplished Operations Leader with a solid track record of achieving exceptional levels of efficiency and productivity along with a demonstrated background in handling complex administrative operations within a variety of environments. Possess high-level communication and analytical skills with a commitment to superior customer service. Offer solid leadership abilities with experience in managing cross-functional teams and implementing innovative processes.


Key Competencies


Operations Management Business Development Multi-Unit Management Attention to Detail

Microsoft Office Suite Product Training Vendor Management Contract Negotiation

Loss Prevention Standards New Store Launches Merchandising Visual Merchandising


Professional Experience

Rite Aid Pharmacy (Formerly Eckerd Drug) 2002-2004 & 2006-Present

Multi-Store Manager (2013-Present)

  Direct day to day operations within a fast-paced retail store environment with a concentration on increasing productivity and operational revenue

  Design and implement innovative strategies for use within several stores, oversee logistics throughout up to 4 stores simultaneously, and supervise staff members

  Act as the district contact point for emergencies, coordinate inventory balancing across 15 stores, and play a lead role in updating the District Manager on current store metrics

  Instrumental in providing training to new staff members along with being recognized as the District Leader for the internal company employee program


Store Manager (2002-2004 & 2006-2013)

  Managed operations within the store which included monitoring merchandising, inventory, pricing, staff recruitment, and marketing functions

  Maintained an expert level knowledge of internal standard operating procedures, diffused escalated customer service situations, and recruited candidates for open store positions

  Consistently met and exceeded store sales goals, ensured labor/operational budgets were adhered to, and acted as District Mentor for leadership teams


Mattress Expo 2004-2006

Store Manager

  Facilitated operational tasks within the store which included leading customer service efforts, providing guidance to staff members, and handling merchandising logistics

  Recognized as a Top 5 Salesperson in multiple weeks, led the scheduling of vendor deliveries, and successfully negotiated complex contracts for hotels and other third parties

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~







Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, my professional qualifications include a strong background in operations management roles with experience in leading customer service initiatives, supervising staff members, and handling merchandising/inventory logistics. In addition, I have strong experience in interacting positively with customers, analyzing and solving complex operational issues, and leading special projects as needed.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.







Yyyyyy x. yyyyyy


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