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Yyyyyy x. yyyyyy

- 1024 Tudor House Rd Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

 

Administrative Assistant ▪ Entry Level Management (Logistics)

Qualifications Profile

 

    Self-motivated and results-driven solutions provider in operations management support, staff supervision, office administration, and customer service with more than 15 years in the air freight, logistics, and food production sectors.

-    Versatile, flexible, and adaptable with quick learning abilities to reach high productivity in new or demanding assignments, leveraging a master s degree in Global Logistics to resume a presence in the job markets after 4 years building a family as a dedicated mother and wife.

-    Proven dedication to process efficiencies and decision support service in operations and administration that enable the business to expand the business and drive operational excellence, developing a General Warehouse program in co-ordination with sales management that grew a 1,000 m2 warehouse to 5,000 m2 to accommodate increased demand and new customers.

    Well-organized with multitasking and prioritization skills that maximize assigned resources, planning and managing workflow / multiple projects to optimize productivity, and meet critical deadlines.

    Exceptional people management and communication skills that inspire confidence, performance excellence, and teamwork with colleagues in achieving goals from multi-functional engagements in global freight operations.

 

Professional Experience

 

Global Organics Developer Co., Ltd Supervisor Jul 2010 Mar 2013

    Developed procedures that improved process efficiencies and encouraged collaborative engagements to benefit the company and customers, processing customer orders and driving the operations team to execute delivery and product fulfillment plans that ensured customer satisfaction and repeat business.

    Re-organized billing and payment procedures to facilitate collections, while providing detailed regular reports on incoming and outgoing products that enabled management to make sound decisions in growing the business.

 

NNR Global Logistics Co., Ltd Supervisor Sep 2007 Jun 2010

    Started as Senior Sales Coordinator and promoted to current position to develop new and more efficient operating procedures for General Warehouse management, collaborating with Sales to ensure that the new procedures supported business expansion with new customers under long-term contracts.

    Coordinated with 3PL service providers in managing inventories for remote locations to facilitate customer service.

    Organized inventory and managed space utilization to optimize warehouse capacity.

 

Jardine Logistics Co., Ltd Customer Relations Executive Oct 2002 Mar 2005

    Responsible for managing in-house staff to support customer service and the sales team, coordinating with shipping and other departments for timely product delivery that meet order requirements and service quality standards.

    Served as an integral part of Logistics team to ensure a satisfying customer experience around company services.

    Generated monthly product delivery reports to Sales & Accounting, as well as billing reports for contracted services.

 

Thai Flying Cargo Co., Ltd Airfreight Coordinator Jun 1996 Sep 2002

    Collaborated with operations and customers to develop and coordinate various offices in providing effective delivery plans, ensuring all import/export documentation were accurate and thoroughly accomplished.

    Built sustainable professional relationships with customers, providing customer services in issuing service quotations, confirming orders, and processing invoices for freight movements and services rendered.

    Interacted with international agents to maintain timely collection/payment of shipments exchanged.

Education & Credentials

 

KRIRK UNIVERSITY Thailand

    M.B.A. in Global Logistics Management, (Completed while working) (2012)

    B.A. in Human Resources Management (2005)

Technical Skills

    Productivity Tools: MS Office (Word, Excel, PowerPoint, & Outlook)

    Corporate Apps: Proprietary Warehouse Management Systems

Professional Affiliations & Community Involvement

    Volunteer Treasurer: American Legion Women's Unit, Xxxxxx, XXXXXX (2017 Present)

    Volunteer Secretary/Treasurer r: Thai Veterans Wives Club (2005 2011)

Assisting families, widows and orphans to obtain VA benefits

 

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