Results oriented Manager eager to contribute 25+ years of experience to a progressive organization.

• Proven track record of developing innovative strategies to drive overall revenue growth within multimillion dollar corporations.
• Exemplified leadership skills developed throughout multiple hands on staff management positions.
• Dynamic communication skills, instrumental to interfacing with clients, staff and upper level management.
• Well versed in streamlining process improvement initiatives, resulting in maximized efficiency throughout daily operations.

Circle K Stores Inc., Charlotte, NC 2004-Present

Store Manager/Market Manager/Category Manager/Revenue Development Manager

• Assume key leadership position, strategically overseeing 97 branches throughout region.
• Contribute expertise to develop innovative strategies to drive sales, key to achieving and surpassing goals.
• Leverage subject matter knowledge and strong leadership skills to successfully train Market Managers.
• Champion process improvement initiatives, resulting in an increase in annual profits from $46k to $1.25M throughout 10-year period.
• Chief responsibilities include oversight of pricing, rebate accounts and contracts.
• Heavily involved in oversight of merger and acquisition of 27 Sun Mart branches.
• Recognized as 7 time Reach for the Beach Winner.
• Recipient of Leadership award in 2007.

Buckhorn Grille 2003-2004

General Manager

• Played integral management position within restaurant recognized as Best Steakhouse in America by Certified Angus Beef Association.
• Demonstrated top notch leadership and customer service skills throughout daily operations, key to driving revenue and maintaining overall satisfaction.

Pet Food Express 2002-2003

Store Manger

• Oversaw day to day operations for two high volume branch locations.

Golden State Fargo 2000-2002

Owner

• Fulfilled key role as sole proprietor of dog product distribution center, with associated responsibilities including business development, sales and client relationship management.

McDonald s Restaurants, Sacramento, CA 1998-2000

District Manager

• Streamlined process improvement initiatives throughout implementation of new business strategies, as well as enforcement of regulatory compliance, resulting in maximized efficiency and increased company profit.
• Resourcefully managed all aspects of day to day operations.

ARCO 1986-1997

Store Manager/District Manager/Merchandise Manager/Business Development Manager/Regional Training Manager/Sub Works project Manager/Zinger Miller Leadership facilitator/trainer

• Received multiple merit based promotions due to demonstration of strong management abilities.
• Key achievements included growth in trained Assistant Managers by 40%, growth in trained Managers by 20% and 37% overall sales growth.
• Focused heavily on employee performance, growth and development.
• Strategically drove sales by implementing effective visual merchandising strategies.
• Conducted tactical trainings to substantially increase team productivity.

High School Diploma, Gridley Union High School; 1982

Hamburger University, McDonalds; 1999

Coursework Completed Toward Business Degree, National University; 1992-1994

Zinger Miller Front Line Leadership Facilitator; 2013, 2014
American Red Cross Board of Directors and Steering Committee, Salem, Oregon