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- Dynamic Leader who offers a background in Network Administration, Network Engineering, IT Operations Management, Database Administration, Systems Configuration, and Help Desk Operations; contributes talents in Team Building / Training, Strategic Analysis / Planning, User Support, Documentation, Process Optimization, and Resource Allocation; and exhibits an ability to see the big picture in evolving IT markets at all times.
- Service-Driven Top Performer who boasts superior career results, and who can make decisions to reflect positively on IT operations in alignment with a company s vision and goals to attain a competitive advantage.
- Excellent Communicator who builds and sustains synergistic relationships with executive decision-makers, senior-level management, IT / operations peers, vendors, and clients / customers; who excels in both autonomous and collaborative work environments; and who leads IT staff by example and with integrity.
IT Manager ￨ Network Administrator
Capitalize on the opportunity to design, support, maintain, and evaluate forward-thinking computer networking and telecommunications systems, including installing, configuring, and maintaining physical and virtual computer servers, as well as maintaining network and PCs and deploying hardware and software to end users.
Build and sustain productive internal and customer relationships and trust via quality and timely resolutions.
Optimize efficiency by maintaining LAN user documentation, including hardware / software applications, support logs, and additional related information, as well as email documentation and user manual updates.
Plan, design, and implement data connectivity for LAN and WAN systems; install, maintain, and troubleshoot SAN; monitor usage for optimal data security and access privileges; and establish and maintain user accounts.
Install telecommunications equipment and provide support for handsets, voicemail, and new technologies.
Coordinate special projects, including network-related wiring plans; LAN / WAN hardware and software purchases; and systems installation, backup, maintenance, and problem-solving initiatives to meet goals.
Liaise between vendors and clients for hardware / software purchases, product services, and support.
Researched and evaluated new technologies related to computer networking.
Planned, recommended, and assisted in the design of telecommunications systems.
Successfully supported 400+ users at 10 site locations in the U.S., Canada, and Mexico.
Personally developed, maintained, and implemented network support and archiving procedures.
Implemented SAN, VMware, and backup software to support revamp of the global IT infrastructure.
Contributed to a North American technical team for Windows backups, troubleshooting, and user support.
Contract Network Administrator
Utilized broad scope of industry knowledge and dynamic technical acumen toward assisting users, maintaining equipment, and providing network administrative support, including handling upgrades and system monitoring and providing key integral support for up-to-date Windows, VMware, and Cisco systems.
Expertly designed integrated systems, including key router administration, configurations, and protocols.
Successfully migrated 7,000+ users from GL Noble Denton to DNV GL via strategic planning; targeted testing; and rollout of networks, servers, and PCs at various North America and South America locations.
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Strategically steered team collaborations in the design of networks and installation of digital signage in convenience stores, including providing external customer support, product installations, maintenance, and troubleshooting, as well as project-managing onsite customer installations, technical support, and maintenance.
Planned and led delivery of concurrent IT-related projects with 6+ vendors within approved budgets and timelines resulting in continued project responsibilities from management, and directed a project upgrade for 94 servers to result in substantial cost savings and changing 70 servers into virtual providers to achieve key goals.
Led a team of 3 technical professionals, including senior / junior network administrators and desktop support.
Successfully upgraded SAN and VMware environments to EMC 300 in 45 days.
Supported 140+ users with technical support, installations, training, and troubleshooting.
Streamlined operational efficiencies by assisting with server farm increase from 15 to 100+ servers.
Contributed to 145+ digital sign installations via effective network designs and equipment installations.
Migrated 125 computers, 90 servers, and 17 staff by moving existing network into new building in 4 days.
Network Administrator (2002 2005)
Maximized technical success by ensuring optimal use of office and productivity applications (e.g. Microsoft Office), including coordinating technology resource allocation and managing a high-volume equipment inventory.
Efficiently supported end user needs, along with handling file print server and SQL server management.
Received numerous company awards, including 2005 s Service Award.
Achieved uninterrupted service for 65+ desktops, 3 servers, and 10 smartphones.
Quickly recognized for job performance excellence with promotion to Network Administrator role.
Shipping Clerk ￨ Quality Assurance Engineer (1996 2001)
Played a vital role in driving solutions-focused shipping and quality assurance initiatives to boost business growth in rigorous markets, including analyzing and troubleshooting technical issues for prompt resolution.
Ensured seamless operations by assisting with software installations.
Diagnosed and resolved complex technical issues for a trouble-free user experience.
Cisco Certified Network Professional (2017) ￨ Cisco Certified Network Associate Security (2016)
Cisco Certified Network Associate ￨ Microsoft Certified Solutions Expert
Microsoft Certified Solutions Associate ￨ Microsoft Certified Professional
Cisco Testing Tools: Fluke ￨ SolarWinds
Hardware: Dell ￨ Cisco ￨ HP ￨ Compellent
Protocols: TCP / IP ￨ RTP ￨ SFTP ￨ http ￨ https ￨ SMTP ￨ SNMP ￨ POP ￨ SSL ￨ SSH
Software: VMware ￨ Commvault ￨ Microsoft SQL ￨ Ipswich ￨ SolarWinds ￨ Macintosh
Operating Systems: Microsoft Server 2000 / 2003 / 2008 / 2012 ￨ Windows ME / 2000 / XP / Vista / 7
Hiring Agent Name
I am seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.
I am excited to build a rewarding career with your company, and can offer cross-functional experience in Network Administration, Network Engineering, IT Operations Management, Database Administration, Systems Configuration, and Help Desk Operations. I am also well-versed in Team Building / Training, Strategic Analysis / Planning, User Support, Documentation, Process Optimization, and Resource Allocation, among other areas.
To complement my background, please note that I am pursuing a rigorous Bachelor of Business in Computer Science from Sam Xxxxxx State University. I am projected to attain my Cisco Certified Network Professional and Cisco Certified Network Associate Security credentials. I also hold Cisco Certified Network Associate, Microsoft Certified Solutions Expert, Microsoft Certified Solutions Associate, and Microsoft Certified Professional credentials.
Currently, as an IT Manager with MAN Diesel & Turbo, I expertly lead the design, support, maintenance, and evaluation of forward-thinking computer networking and telecommunications systems, including installing, configuring, and maintaining physical and virtual computer servers, as well as maintaining network and PCs and deploying hardware and software to end users. Within this role, I build productive internal and customer relationships while planning, designing, and implementing data connectivity for LAN and WAN systems; installing, maintaining, and troubleshooting SAN; and monitoring usage for optimal data security and access privileges, among other efforts. Furthermore, I coordinate special projects, including network-related wiring plans; LAN / WAN hardware and software purchases; and systems installation, backup, maintenance, and problem-solving initiatives to meet goals. I also liaise between vendors and clients for hardware / software purchases, services, and support.
A sampling of my achievements include:
Researching and evaluating new technologies related to computer networking.
Planning, recommending, and assisting in the design of telecommunications systems.
Successfully supporting 400+ users at 10 site locations in the U.S., Canada, and Mexico.
Personally developing, maintaining, and implementing network support and archiving procedures.
Implementing SAN, VMware, and backup software to support revamp of the global IT infrastructure.
As this is just an example of my abilities, please kindly refer to my enclosed resume for additional experience.
I look forward to hearing from you, and thank you in advance for your careful consideration.
Yyyyyy x. yyyyyy
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