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Yyyyyy x. yyyyyy

121 Craig Avenue-Freeport, NY 11520



Management ~ Customer Service ~ Marketing ~ Business Support




  Business-savvy professional with valuable practical experience in client-focused, service-oriented industries ranging from client/public relations, customer service, administrative, accounting, and financial reporting, through human resources, sales support, order processes, and technology; BS in Business Management

  Dynamic communication and interpersonal relation skills instrumental to productively interfacing with customers, senior management/corporate executives and staff

  Excel in prioritizing, organizing and managing workflow/projects to optimize productivity and efficiency, meet stringent deadlines and achieve aggressive performance goals

  Proficient in compiling, analyzing, organizing, and reporting complex data, conducting research and managing information systems

  Equally effective in leadership, independent and collaborative roles

  Solid skills in MS Office Suite (Word, Excel, Outlook, Access), QuickBooks and Adobe




BS, Business Management, Farmingdale State College-NY; 2013

AS, Business Administration, Nassau Community College-NY; 2011

Key coursework in: Management Theories and Practices, Operations Management, International Business, Strategic Management, Marketing Principles, and Management Information Systems through Accounting, Corporate Finance, Financial Markets/Institutions, Economics, Business Statistics, and Business Law



Professional Experience


Accounting Clerk, U.S Globe Service Corporation-Garden City Park, NY 2014-Present

  Solely responsible for $100K weekly in corporate Vice President s wholesale orders, includes invoicing along with direct interaction with wholesale clients to adjust orders/resolve discrepancies

  Proficiently invoice all facilities under contract with corporation, with key clients ranging from New York State Department of Transportation, New York State Department Tax and Finance and New York State Department of Labor through New York State Office of Technology and various New York State Correctional facilities; includes collecting critical data for P&L reporting

  Independently audit sales/commission reports for Vice President of Wholesale and sales staff

  Effectively manage daily open order reporting for corporate as well as 3 subsidiary companies, including preparing and presenting reports to President and Vice President; spans compiling and organizing data through tracking information for drop shipments and producing order status reports

  Efficiently handle all wholesale and standard customer returns and shipments, from analyzing and troubleshooting through creating authorization forms and return documentation; use both UPS WorldShip and FedEx Office Shipping Manager software

  Optimize productivity and efficiency through expert use of broad technologies including QuickBooks, MS Office Suite and various major eCommerce sites including Amazon and eBay


Page/Aide, Freeport Memorial Library-Freeport, NY 2005-Present

  Steer and supporting broad areas of operation spanning human resources/volunteers management, customer service and public relations through administrative, financial, technology, and security

  Provide administrative support to executive/senior management as well as Board members and patrons; includes managing inbound phones, documenting/routing messages, distributing memos, coordinating materials for presentation to stakeholders, conducting research, and handling deposits

  Deliver quality service in assisting patrons with inquiries, materials location and program signups

  Effectively assist patrons with computers/technologies as well as provide operational technical support including updating software, setting up computer stations and audiovisual equipment and coordinating technologies supporting IRS VITA tax assistance program

  Proficiently manage over 200 volunteer hours, with responsibility for organizing hours and coordinating volunteer information/records

  Collaborate in security operations, from monitoring activities and identifying/responding to potential problems through interfacing with staff and patrons to address and resolve related issues

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