Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

Country of Citizenship: United States

SSN: xxx-xx-xxxx

______________________________________________________________________

Job Title:

Department:

Agency:

Job Announcement Number:

___________________________________________________________________________

Core Competencies

Claims Investigation, Research, Leadership, Mentoring, Negotiation, Problem Resolution, Oral/Written Communication, Use of Force/Fourth Amendment/Officer Liability Laws and Procedures, Identity Document Authentication for Personnel and Operations Security (OPSEC), Federal Register Notices, Legal Briefs, FTC Public Policy Comments, Office Administration, Webinars/Conference Calls Facilitation, Customer Service, Internet Posting, Document Proofreading, Handbook Development, Conference Calls/Meetings

Microsoft Office Suite Word/Excel/PowerPoint

Professional Experience

May 2016 - Present

United States Secret Service

Washington, DC / Laurel, MD

Series: LE-0083-01/01

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Uniformed Division Officer Recruit

Currently involved in Uniformed Police Training Program at Artesia, New Mexico; have gained in-depth knowledge concerning Use of Force, the Fourth Amendment and Officer Liability Laws and Procedures. Additional training has included Authentication of Identity Documents for Personnel and Operations Security (OPSEC), Law Enforcement Handgun, Judgment Pistol Shooting, Down and Disabled Officer and One-Handed Survival Techniques.

Coursework has provided crucial knowledge in Emergency/Non-Emergency Vehicle Operations, Skid Control Recognition/Avoidance/Control, Conflict Skills/Management, Surveillance, Detection, Radio Communication and Interviewing for Law Enforcement Officers; have been contributing participant in various simulation exercises that have included Control Tactics, Baton Control Techniques and the use of Oleoresin Capsicum (OC Spray).

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September 2014 May 2016

Federal Trade Commission (FTC)

Records Filing Office (RFO)

Washington, DC

Series: 0950 Grade: GS-7/Step 2

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Paralegal Specialist

Effectively utilized MMS and DocSmart electronic filing systems to update Federal Register Notices and upload legal brief case files; also uploaded Federal Registers to FDMS to solicit comments for FTC. Proficiently managed FTC Policy Public Comments from consumers and provided daily communication/advisement to legal advisors regarding which cases could be available to the public and which were to remain confidential.

Proficiently performed array of administrative support functions including ordering supplies, enrolling staff personnel in training and transmitting files/documents to FTC online sites; maintained access rights to organizational website, set-up webinars/conference calls for senior staff, facilitated multiple meetings and often delivered oral presentations at monthly meetings. Also organized weekly telephone conference calls with various organizations to assure receipt and proper processing of all forwarded files. Was responsible for coordinating a technical project as well as updating RFO departmental handbook using MS Word/Excel/PowerPoint; served as office representative at inter-agency technical work group activities entitled FTC Buddy Program and Agency Mentorship Program.

Skillfully conducted various fact-finding examinations and compiled confidential information as part of process for collecting/posting sensitive information to FTC Internet site. Reviewed/assessed comments from consumers and reported findings to investigation leadership regarding items to be posted on public FTC site. On daily basis, received various documents concerning personnel legal matters and proofread each document prior to posting on Internet site; continually facilitated postings to FTC Internet site assuring accuracy as well as timeliness.

Worked closely with contracting client ICF International to assist in organizing and preparing data/information that was used on main organization Internet site; also assisted attorneys by reviewing documents for a specific legal project and made all needed corrections prior to uploading relevant documents to Internet site. On daily basis worked with attorneys regarding obtaining access to system; identified methods for granting access prior to cases being uploaded to public site.

Collaborated with web team specialist in performing daily downloading of information on public FTC site while uploading sensitive information when needed; provided continual operational support and developed extremely helpful FYI chart that addressed frequently asked questions while providing appropriate version controls.

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June 2014 September 2014

Bank of America

Baltimore, MD

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Credit Specialist Representative

Skillfully analyzed bank fraud-related documents including financial records of customers; conducted in-depth interviews of customers as well as any witnesses concerning fraud claims, drafted reports based on interviews and prepared various memoranda for next level of management to assist in decision-making activities.

Expertly employed strengths in developing interpersonal working relationships to support strong customer service; continually communicated with customer base, responding to inquiries concerning accounts, organizational policies/procedures and, when appropriate, referring customers to individual or specialized department for assistance and direction; also, on daily basis successfully completed wide array of complex financial transactions.

April 2014 June 2014

Georgetown University Law School

Washington, DC

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Judicial Clerk Legal Assistant

Tasked to review incoming correspondence and perform mail merge activities using MS Word/Excel and online program entitled OSCAR for letters of interest to faculty members; identified any items of special interest to manager/staff. Utilized MS Excel spreadsheets to develop analysis of various data gained from students to prepare evaluative reports, assembled data into proper report format, established/maintained case files, reviewed multiple documents and supported all activities associated with investigative actions and administrative operations.

January 2014 April 2014

Georgetown University Graduate School of Arts and Sciences/Hoya Staffing

Washington, DC

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Administrative Assistant

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In this support role reviewed incoming correspondence with a focus on identifying items of special interest to manager/staff; authored appropriate responses to documents that could be handled in routine manner and prepared other materials including correspondence, reports, drafts, memoranda and emails. Assisted faculty/staff with coordination and completion of accreditation process and diligently maintained both electronic and hard file copies to ensure proper records management/updates. Was considered as go to individual for acquiring information and was often called on to resolve various administrative problems/issues.

October 2013 January 2014

Progress Unlimited Inc.

Owings Mills, MD

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Weekday House Manager

Skillfully worked with clients, providing assistance in multiple areas to support individuals in becoming integrated members of community; implemented Individual Program Goals and Behavior Programs for each individual and documented results to provide data for analysis. Continually assisted clients in dealing with variety of personal issues as well as gaining competence in addressing multiple aspects of daily living. Assured maintenance of professional interaction and activities in sensitive work environments involving medical disorders/behaviors; also was responsible for transmitting sensitive information to clients with array of backgrounds/conditions.

September 2011 May 2012

First Care/Adecco.

Owings Mills, MD

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Customer Representative

Proficiently assigned tasks according to priorities/deadlines. Was responsible for researching individual healthcare fraud cases to verify appropriate/needed actions; also reviewed case reports when completed to assure compliance with all policies/procedures. Effectively employed array of analytical/problem solving skills while completing various projects and tasks to resolve account issues.

January 2010 September 2011

Weinstock, Friedman and Friedman Law Firm

Pikesville, MD

Hours per Week: N/A

Salary: N/A

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Supervisor: N/A Phone: N/A May Contact: N/A

Customer Law Clerk

Expertly researched array of Federal criminal/civil laws, practices and procedures, investigative reports, transcripts, files and other materials to gain data and develop documentation for various cases; interfaced with clients concerning various legal and other sensitive issues and skillfully conducted telephone interviews to gain crucial information needed for case analysis. Adroitly organized court records, classified/confidential records and all other documents into well-maintained archiving system. Worked closely with attorneys in reviewing/revising meeting notes and was successful in carrying-out such assignments as following up on various leads, validating information received, developing/providing communication logs with clients, assuring attorneys were kept abreast of important lead documents and providing excellent service and support for all staff members as well as clientele.

Month 2009 Month 2009

Sojourner Truth Farm School and Center

Bowie, MD

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Research Intern

Performed duties as assigned by organization/management

Month 2008 Month 2008

Bowie State University

Bowie, MD

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Resident Assistant

Performed duties as assigned by organization/management

Month 2007 Month 2007

Bowie State University

Bowie, MD

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Bowie State Judicial Board

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Performed duties as assigned by organization/management

Month 2006 Month 2006

Centralized Showing Service

Owings Mills, MD

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Customer Service Representative

Performed duties as assigned by organization/management

Education / Training

Bowie State University, Bowie, MD

Bachelor of Science, Sociology, Criminal Justice Minor, 2009

GPA: 3.0

Semester/Credit Hours: N/A

University of Maryland Eastern Shore

Studies toward Bachelor of Arts in Criminal Justice, 2005-2007; transferred to another university

GPA: 3.3

Uniformed Police Training Program, Artesia, NM

Law Enforcement Handgun

Judgment Pistol Shooting

Down and Disabled Officer

One-Handed Survival Techniques

Emergency Vehicle Operations

Non-Emergency Vehicle Operations

Skid Control Recognition, Avoidance and Control

Simulation Exercises in Control Tactics, Baton Control Techniques, and Oleoresin Capsicum (OC Spray)

Conflict Skills/Management, Surveillance Detection

Radio Communication

Interviewing for Law Enforcement Officers

CPR and First Aid Certified