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Yyyyyy x. yyyyyy



5107 Corvallis Ave North | Crystal, XXXXXX xxxxxx xxx-xxx-xxxx |


Operations Analyst

Trend Assessment | Strategic Planning | Relationship Building | Coaching | Emotional Intelligence

Process Mapping | Needs Assessment | Finance | Global Team Leadership | Change Agent | Process Improvement

Relationship Building | Team Leadership | Recruitment | Communication | Time Management | Organization


Motivated, capable and talented analytical professional with more than 10 years of diverse work experience across numerous industries. Able to align objectives in team settings in order to work towards success. Advocate for a positive company image at all times. Excel individually and as a team member. In search of a challenging and exciting new role that will allow for changing disciplines. Targeting project-based opportunities that will allow for driving positive change, as well as offer prospects for professional advancement.




Target Corporation | Senior Financial Operations Analyst 2015-PRESENT

  Work collectively with business and operations partners to analyze trends and metrics, used to craft policies that call for more efficient solutions; saw positive results over three months time

  Analyze team infrastructure and offer guidance to fuel continual developmental discussions and strategies to use in crafting a diverse, hearty team of over 20 professionals

  Encourage the ongoing growth of business processes and technologies; created and implement five medium-to-large-scale projects over the course of a year thus far

  Develop more than 30 internal partnerships to call on in developing future projects

  Act as a liaison across organizational areas to mitigate conflicts and drive seamless communication

  Assess business units to note training and individual coaching needs while onboarding new hires

  Drive regulatory compliance daily, as well as keep data both confidential and secured

  Currently leading a global team while understanding cultural differences and language barriers to effectively develop and delegate work appropriately


Business Process Consultant 2012-2015

  Inspired and guided a qualified project team of 20 to collaboratively align the delivery of a new tool within 1.8K retail stores across the U.S.

  Supervised a staff of nine in assessing more than 125 systems to make sound decommissioning decisions, as well as decrease operational impacts

  Served as an effective intermediary between business and technology stakeholders across while managing three testing cycles, including planning and user acceptance testing

  Mapped over 30 processes to attain desired outcomes, as well as rectify operational inefficiencies; often recommended improvements to leaders at all organizational levels

  Suggested viable operational improvements using tracking and analysis findings

  Interviewed key business users to gather business processes and user requirement data; documented each and analyzed procedures to continually support evolving business needs

  Maintained continued alignment with 50 internal and 20 external partners

  Carefully crafted and introduced training materials and classroom development forums centered on new system processes across various business areas

  Called upon superb critical-thinking and problem-solving skills to deliver innovative change management processes to support the overall program mission


Yyyyyy x. yyyyyy




Marketing Specialist 2010-2012

  Launched a strategic marketing plan that focused on streamlining a previously manual process into an automated one, thus positively impacting over 1.5 colleagues at all organizational levels

  Targeted off- and online consumers using a multi-pronged, inclusive marketing strategy

  Paralleled agency and vendor marketing expenses against established budgets to determine spending patterns and plan accordingly based on findings

  Worked in partnership with design and editorial team members to craft engaging, effective marketing materials

  Confirmed the timely, cost-controlled delivery of all marketing communications; done jointly with internal business divisions, agency partners and local vendors


Print Production Estimator 2007-2010

  Utilized strong attention to detail to review job orders for quantity, stock specifications, colors and special printing instructions

  Developed executive presentations and reports for use in project evaluation and process improvement efforts

  Shared marketing plans and achievements to verify adherence to goals posed by senior management

  Cultivated mutually positive partnerships with marketing and merchandising staff

  Led value-added merchandising and marketing tactics geared towards increasing efficiencies




Master of Arts, Human Resource Management, Concordia University

Bachelor of Arts, Marketing Management, Concordia University

Associate of Applied Science, Business-Retail Merchandising Southeast Community College


Professional Involvement

Diversity Action Committee, Target Financial Retail Services (FRS), 2016-Present

African American Business Council, Target Corporation, 2007-2017

Board Chair, Center for Communication & Development, 2011-2015







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