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Yyyyyy x. yyyyyy
5107 Corvallis Ave North | Crystal, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com
Operations Analyst
Trend Assessment | Strategic Planning | Relationship Building | Coaching | Emotional Intelligence
Process Mapping | Needs Assessment | Finance | Global Team Leadership | Change Agent | Process Improvement
Relationship Building | Team Leadership | Recruitment | Communication | Time Management | Organization
Motivated, capable and talented analytical professional with more than 10 years of diverse work experience across numerous industries. Able to align objectives in team settings in order to work towards success. Advocate for a positive company image at all times. Excel individually and as a team member. In search of a challenging and exciting new role that will allow for changing disciplines. Targeting project-based opportunities that will allow for driving positive change, as well as offer prospects for professional advancement.
Experience
Target Corporation | Senior Financial Operations Analyst 2015-PRESENT
Work collectively with business and operations partners to analyze trends and metrics, used to craft policies that call for more efficient solutions; saw positive results over three months time
Analyze team infrastructure and offer guidance to fuel continual developmental discussions and strategies to use in crafting a diverse, hearty team of over 20 professionals
Encourage the ongoing growth of business processes and technologies; created and implement five medium-to-large-scale projects over the course of a year thus far
Develop more than 30 internal partnerships to call on in developing future projects
Act as a liaison across organizational areas to mitigate conflicts and drive seamless communication
Assess business units to note training and individual coaching needs while onboarding new hires
Drive regulatory compliance daily, as well as keep data both confidential and secured
Currently leading a global team while understanding cultural differences and language barriers to effectively develop and delegate work appropriately
Business Process Consultant 2012-2015
Inspired and guided a qualified project team of 20 to collaboratively align the delivery of a new tool within 1.8K retail stores across the U.S.
Supervised a staff of nine in assessing more than 125 systems to make sound decommissioning decisions, as well as decrease operational impacts
Served as an effective intermediary between business and technology stakeholders across while managing three testing cycles, including planning and user acceptance testing
Mapped over 30 processes to attain desired outcomes, as well as rectify operational inefficiencies; often recommended improvements to leaders at all organizational levels
Suggested viable operational improvements using tracking and analysis findings
Interviewed key business users to gather business processes and user requirement data; documented each and analyzed procedures to continually support evolving business needs
Maintained continued alignment with 50 internal and 20 external partners
Carefully crafted and introduced training materials and classroom development forums centered on new system processes across various business areas
Called upon superb critical-thinking and problem-solving skills to deliver innovative change management processes to support the overall program mission
Yyyyyy x. yyyyyy
Continued
Marketing Specialist 2010-2012
Launched a strategic marketing plan that focused on streamlining a previously manual process into an automated one, thus positively impacting over 1.5 colleagues at all organizational levels
Targeted off- and online consumers using a multi-pronged, inclusive marketing strategy
Paralleled agency and vendor marketing expenses against established budgets to determine spending patterns and plan accordingly based on findings
Worked in partnership with design and editorial team members to craft engaging, effective marketing materials
Confirmed the timely, cost-controlled delivery of all marketing communications; done jointly with internal business divisions, agency partners and local vendors
Print Production Estimator 2007-2010
Utilized strong attention to detail to review job orders for quantity, stock specifications, colors and special printing instructions
Developed executive presentations and reports for use in project evaluation and process improvement efforts
Shared marketing plans and achievements to verify adherence to goals posed by senior management
Cultivated mutually positive partnerships with marketing and merchandising staff
Led value-added merchandising and marketing tactics geared towards increasing efficiencies
Education
Master of Arts, Human Resource Management, Concordia University
Bachelor of Arts, Marketing Management, Concordia University
Associate of Applied Science, Business-Retail Merchandising Southeast Community College
Professional Involvement
Diversity Action Committee, Target Financial Retail Services (FRS), 2016-Present
African American Business Council, Target Corporation, 2007-2017
Board Chair, Center for Communication & Development, 2011-2015
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