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Yyyyyy x. yyyyyy
202
N. Meridian Rd., Unit 36 - Apache Junction, AZ 85120
xxx-xxx-xxxx abc@xyz.com
Property Management Team
Inns ~ Mobile/Manufactured Homes ~ Storage Facilities
Profile
General Management team offering solid experience in steering all aspects of property operations backed by decades of entrepreneurial background in property repair and maintenance services; consistently focused on guest/customer satisfaction and strong P&L results
Sharp business acumen and leadership skills, with experience spanning sales, marketing, guest services, human resources, program administration, and project management through facility/grounds maintenance, quality assurance, regulatory compliance, and financial/P&L; self-driven managers with strong work ethic, high level of professional integrity and commitment to superior performance
Adept in analyzing key performance metrics to define strategies for boosting results
Motivating, hands-on leaders who successfully hire, train, develop, and direct cross-functional teams
Effective communication and interpersonal relation skills instrumental to productively interfacing with stakeholders; excel in identifying needs and troubleshooting and resolving issues
Professional Background
|
Co-manage broad-range operations of 58-room hotel employing 20 staff to ensure optimal performance across guest satisfaction, productivity/efficiency and bottom-line profitability; productively interface with all stakeholders including guests/customers, general public, staff, and union and government representatives Thoroughly analyze guest satisfaction systems and financial reports to evaluate performance and define appropriate strategies and corrective actions for improving results Consistently ensure delivery of world-class service; effectively maintain and enhance product and service quality standards through ongoing evaluations along with prompt investigation and timely resolution of issues Successfully develop aggressive short-range/long-range financial goals in alignment with and supporting company objectives Effectively hire, train, develop, and direct staff to maximize motivation, retention and performance; strategically plan and coordinate workflow to maximize use of resources and control labor costs and facilitate an open-door communications environment promoting cross-functional department collaboration Efficiently manage HR functions ranging from wage and benefits administration through labor law/regulatory compliance Spearhead sales and marketing initiatives instrumental to driving revenue growth and achieving and surpassing business plan Maintain integrity of physical assets by establishing and administering proactive preventive maintenance programs; handle all pool maintenance, landscaping, plumbing, and electrical issues along with remodeling of guest rooms Implement and enforce practices ensuring both employee and guest safety; collaborate with maintenance in developing and executing effective emergency and security procedures
Successfully launched, built and managed full-scope operations of thriving business specializing in delivering quality home improvement services and property maintenance services; included employing and contracting as well as supervising crews/trades
Managed
projects from initial consult through completion; ranged from painting,
interior trim and installation of flooring, cabinets, lighting fixtures,
electrical, and plumbing through landscaping and pool maintenance |
Yyyyyy x. yyyyyy
202
N. Meridian Rd., Unit 36 - Apache Junction, AZ 85120
xxx-xxx-xxxx abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
Are you seeking a dynamic team to support you in managing your property? We are currently exploring new opportunities to contribute our expertise toward the success of the employer, and have included our resume for review. In advance, thank you for your time and consideration.
As demonstrated, we currently manage a 58-room hotel employing 20 staff, with responsibility for full-scope operations spanning sales, marketing, guest relations/services, and human resources through maintenance, safety, standards/regulatory compliance, administrative, and P&L. We are highly effective in monitoring and analyzing performance to define optimal business strategies and corrective actions as well as building and leading cross-functional teams to improve results across guest satisfaction, operational productivity/efficiency and bottom-line profitability. Complementing this experience, we previously launched, built and managed a successful home improvement and property maintenance company for many years.
As managers, you will find we are a performance-driven team with a dynamic work ethic, sharp leadership skills and a commitment to delivering immediate and long-range results. Of note, we are available for relocation. We are confident we would be a valuable asset to your operations, and look forward to interviewing in the near future.
Professionally,
Yyyyyy x. yyyyyy
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