Transportation Management, Purchasing, Logistics, Quality Control/Quality Assurance, Policy/Procedure Support, Invoice Processing, Shipping Entitlement Determination, Document Review/Assessment/Management, Cost Computation, Government Bills of Lading, Materiel Expediting, Federal Supply Catalog/Military/Manufacturers Catalogs, Technical/Agency Manuals, Contractor Oversight, Materials Receipt/Storage, Data Compilation, Records/Plans/Reports/Correspondence Preparation and Maintenance

November 2014 - Present

USAF

Transportation Management Office

Location: N/A

Hours Worked per Week: 40

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Transportation Assistant (Personal Property Inspector) GS-2101-7 Step 7

In this assignment serve as Quality Assurance Evaluator with multiple responsibilities/duties including assuring highest level of contractor service for DOD members/dependents as well as providing advisement for employees concerning management policies/procedures/directives.

Diligently review transportation invoices, ensuring accuracy, and process for payment of personal property shipments; also assure that military and DOD civilian personnel/dependents are continually apprised concerning member personal property.

Skillfully determine available entitlements for military personnel/dependents and civilian employees regarding domestic/international shipment, delivery, storage and diversion/reshipment of household goods and unaccompanied baggage; also carefully review applications, orders and other related documents for completeness/accuracy/entitlement legality.

Also advise on shipment of special items, liability of commercial carrier regarding loss/damage of goods and excess costs involved in shipping such items/goods. Carefully calculate costs for overweight goods/excess shipping distance for service members released from active duty and make all needed arrangements for releasing property for shipment.

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Expertly distribute needed documentation, compile forms and provide instructions regarding shipping Privately Owned Vehicle(s) (POV) overseas and ensure overseas-routed household goods are shipped in compliance with International Through Government Bills-of-Lading (ITGBL). Also advise property owners on authorized entitlements for inbound materials such as temporary storage, local delivery limitations and claim procedures for recovering losses for damaged household goods.

August 2013 November 2014

75^th Logistics Readiness Squadron

Hill AFB, UT

Hours Worked per Week: 40

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Materiel Expediter/GPC Holder WG-7 Step 9

Effectively employed in-depth knowledge in interpreting/utilizing multiple Federal Supply Catalogs, military/manufacturers catalogs and technical/agency manuals. Diligently supervised parts delivery by contractors, including spot-buy procurement, to assure contractor compliance with technical performance metrics while adhering to negotiated costs/schedules/performance requirements, remediating when necessary. Received/recorded materials and equipment and placed in appropriate storage areas, utilizing experience in identifying/sorting complex materials and equipment.

Was responsible for defining/conducting process proofing and product audits while collecting/analyzing customer, supplier and government data; also prepared, maintained and retained plans/records/data/reports/correspondence/other related documents as required by contracting office, customer instructions and prevailing government policy for GPC.

August 2010 June 2013

86^th Vehicle Readiness Squadron

Ramstein AB, Germany

Hours Worked per Week: 40

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Transportation Assistant (Personal Property Inspector) GS-2102-6 Step 9

Continually applied in-depth knowledge of exceptionally large numbers of transportation regulations/methods/industry practices covering shipping special items/materials, and evaluated performance of carrier/agent/contractor to ensure regulatory compliance and fulfillment of service tenders, tariffs and contract specifications. Also conducted random inspections of carrier/agent/contractor facilities to ensure needed shipment security as well as proper records maintenance for audit purposes.

Served in mitigator role when resolving disagreements over service delivery procedural issues between members and carrier representatives and regularly provided direction concerning proper packing of personal property shipments, special handling of accessory services, carrier liability as delineated by terms/conditions of applicable tariffs/tenders and any government liability involvement. Determined requirements/need for any specialty packing or crating and provided excellent responses/advisement to inquiries following initial counseling.

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Demonstrated abilities to perform duties independently to ensure carrier service efficiencies/economies as well as monitor all reports; additionally utilized strengths in understanding of budgetary/financial requirements to perform monthly reconciliations of program-associated charges. Expertly analyzed effectiveness of shipments of household goods and developed recommendations for alternate strategies to improve operational efficiencies; also coordinated/implemented cost effective as well as highly responsive traffic management services, tracked reports of any shipment discrepancies/late deliveries/inadequate services to identify any trending in carrier performance to address, and worked with carrier representatives to remediate any customer complaints and recommend corrective actions.

Expertly investigated any damage claims and interviewed members regarding trip assignment, routing or dispatching; continually demonstrated exceptional capabilities in working independently as well as being a strong contributing member to team actions. Regularly utilized skills in using MS Word/Excel/Outlook computer programs, maintained all computer data and other software, and diligently compiled critical information from computer databases as well as any hard-copy/paper records; used software to develop/modify programs and generate various reports. Skillfully responded to any inquiries, interpreted federal regulations and designed statistical transportation reports, using information compiled from various appropriate sources.

Successfully served as Customs Program Manager of Kaiserslautern from 2010-2013; was responsible for training over 30 individuals on relevant regulations/policies, to ensure their acquisition of in-depth knowledge of current U.S. customs and transportation issues. Skillfully incorporated procedures, defined responsibilities and identified customs/agriculture/other border clearance requirements for entry of various materials into CONUS.

October 2007 August 2010

U.S. Army

Kleber Kaserne, Germany

Hours Worked per Week: 40

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Motor Vehicle Operator (Postal Operations/Finance Clerk) WG-5703-5 Step 5

Served as accountable mail clerk, with multiple responsibilities involving receiving, processing and delivery of USPS register, certified and express mail; additionally, carefully controlled access to the registry and accountable mail section, and assured proper handling of secure shipments, as delineated by Army regulations.

Skillfully sorted outgoing mail according to headquarters, contractors and operational unit installations; also prepared/distributed array of postal service forms concerning notifications for customers of various mail classes, including accountable mail, and recorded all daily transactions. Continually ensured that all outgoing mail complied with USPS regulations, computed postage rates, prepared outgoing mail for deposit at Regional Post Office and processed certified/registered mail according to regulations.

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Interfaced with customers, responded to various incoming telephone calls, and utilized multiple office equipment and software, including MS Word/Excel/Outlook and WordPerfect to develop/maintain office records; also maintained daily reports on the Pitney-Bowes system and trained three individuals to achieve/maintain official mail distribution efficiencies.

August 2006 May 2007

Health Science Center of San Antonio, TX

San Antonio, TX

Hours Worked per Week: 40

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Senior Administrative Clerk (CIV)

Supported Dental/Medical School Registrar office personnel, applicants, students and potential applicants with excellent administrative assistance in processing all needed documents; diligently uploaded data into PeopleSoft Student Administration System and compiled incoming information from application service and from within the Registrar s Office. Also was responsible for processing documentation for any visiting medical students as well as board/licensing documents for former students at UTHSCSA.

Regularly demonstrated excellence in authoring complex correspondence while developing/disseminating routine correspondence on own initiative; also prioritized work assignments and performed such clerical duties as filing, faxing, microfilming and answering incoming telephone calls.

January 2001 February 2002

Itronix

Liberty Lake, WA

Hours Worked per Week: 40

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Shipping Clerk (CIV)

Was responsible for utilizing pallet jacks/forklifts to palletize and move mail and cargo; successfully performed daily mail production and continually assured that all outgoing mail was in compliance with prevailing regulations. Distributed incoming mail and maintained filing/inventory/mailing/database systems, both manual and computer-based.

Skillfully conducted web searching, met client orders, resolved various problems/issues, continually performed multiple tasks simultaneously, managed Accounts Receivable/Accounts Payable, handled large numbers of data entry orders, and assured achievement of crucial customer satisfaction.

June 1997 November 1999

48^th Transportation Squadron

Hurlburt Field AFB, FL

Hours Worked per Week: 40+

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Traffic Management Journeyman (Senior Airman E-4) (Military)

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Expertly prepared postal/commercial shipments, identified most economic/efficient shipping methodology, selected appropriate shipping container and skillfully packed items for safe movement/delivery. Developed Bills-of-Lading and verified items for shipment against work orders to assure proper quantities/destination/routing, received/unloaded incoming materials and compared packing slip information with purchase order for accuracy, and traced any lost shipments as well as customer lost shipment claims.

Was responsible for coordinating LTL/TL shipments through carriers to assure on-time delivery; these included hazardous materials and munitions; successfully recorded 100% accuracy and met on-time delivery requirements.

Utilized dollies/pallet jacks/forklifts for loading/unloading supplies and equipment, operated the shrink wrap machine and other automated processing equipment, including postage equipment, tracking equipment and FedEx/UPS shipping systems; additionally was responsible for training/supervising three junior Airmen.

July 1996 June 1997

8^th Transportation Squadron

Kunsan AB, Korea

Hours Worked per Week: 60

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Supervisor of Allied Trades (Senior Airman E-4) (Military)

Diligently met responsibilities for verifying incoming mail against manifest information and signing for custody; skillfully loaded outgoing mail on pallets/air shipping cages/mail trucks and was responsible for reviewing package zip codes, preparing letters/packages for shipment, sorting incoming/outgoing mail, stamping mail and labeling/sealing envelopes for shipment.

Skillfully researched/identified account information to assure mail processing accuracy, picked up local mail from air cargo terminal and delivered it appropriately, and performed daily mail production activities, ensuring that all outgoing mail was in compliance with military regulations as well as those of host country.

April 1994 July 1996

377^th Transportation Squadron

Kirtland AFB, NM

Hours Worked per Week: 40+

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Traffic Management Journeyman (Airman E-1 Airman First Class E-3) (Military)

In this assignment successfully sorted all incoming official mail according to unit; positioned mail in appropriate section prior to shipment and verified/uploaded information into database. Successfully maintained file system and prepared files by alphabet/numerical placement into shipping mode file. Was responsible for palletizing and moving mail utilizing pallet jacks/forklifts and diligently verified/maintained records concerning outgoing shipment on daily basis while managing flow of materials in warehouse.

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Palo Alto Community College, San Antonio, TX - General Studies, 3 Years

Airman Leadership School, 1998

Transportation of Hazardous Materials Course, 1997

Military Technical Training School (Traffic Management Training), 1994

Basic Military School, 1997

Annapolis High School, 1993

75^th MSG Civilian of the 1^st Quarter, 2016 CAT I

75^th ABW Civilian of 2nd Quarter, 2014 CAT III

I am extremely interested in being considered for the (here, Marie, you would insert the job title as listed on the Vacancy Announcement to which you are responding) assignment within your organization and am submitting my resume for review. I am particularly focused on utilizing my professional skills and in-depth experiential base in providing exceptional service within the Administrative, Purchasing, Quality Control or Logistics sectors.

My educational credentials include three years of college-level studies at the Palo Alto Community College in San Antonio, Texas, and specialized training at the Airman Leadership School, coursework in Transportation of Hazardous Materials, and Traffic Management Training from the Military Technical Training School.

Additionally, I have been recognized for my outstanding work performance and contributions to the well-being of my organization and personnel by receiving the 75^th MSG Civilian of the 1^st Quarter, 2016 CAT I, and the 75^th ABW Civilian of 2nd Quarter, 2014 CAT III.

In my current position as Transportation Assistant (Personal Property Inspector) with the United States Air Force in the Transportation Management Office, I serve as Quality Assurance Evaluator, with multiple responsibilities and duties focused on assuring the highest levels of contractor services for Department of Defense members and their dependents. Additionally, I am a source of advisement for employees regarding management policies, procedures and directives.

In this assignment, among other responsibilities, I review transportation invoices to assure accuracy, and process them for payment of personal property shipments. I also ensure that military and DOD civilian personnel and their dependents are kept continually apprised of all personal property.

Earlier, during an in-depth, successful career in relevant roles and assignments, I have met taskings as Materiel Expediter/GPC Holder, Transportation Assistant, Motor Vehicle Operator (Postal Operations/Finance Clerk), Senior Administrative Clerk, Shipping Clerk, Traffic Management Journeyman and Supervisor of Allied Trades.

Throughout my career I have exhibited a commitment to quality. I am confident in my ability to deliver immediate and long-term results and I am eager to discuss how my qualifications match your needs. I look forward to interviewing with you at your earliest convenience and, in advance, I thank you for your time and consideration.

Professionally,

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