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Detail-oriented, self-motivated professional possessing 20+ years of experience overseeing office operations within retirement communities.
Extensive experience performing administrative tasks with utmost precision; skilled in maintaining accurate records, handling billing / collections and performing accurate data entry.
Strong analytical problem-solving skills with a track record of increasing efficiency across daily office operations.
AX Invoice System
Attention to Detail
Health Medex & Odyssey POS System
Billing & Data Entry
MS Office Suite
Ann s Choice, Warminster, PA 2003-2017
Accounting Office Coordinator (2003-2017)
Fulfilled key leadership and administrative role within a fast-paced office environment servicing 2,000+ independent living residents.
Utilized strong communication skills to promptly resolve inquiries, educate residents on company policies and handle issues.
Maintained detailed records regarding admissions, discharges, hospitalizations and payer information.
Succeeded in forming positive relationships with residents, key to increasing resident satisfaction and retention levels.
Used excellent organizational abilities to process payments in a prompt manner, manage accounts payable / receivable and perform detailed audits.
Thoroughly reviewed resident information for accuracy and completeness.
Streamlined existing payment operations by automating transactions.
Green Acres Rehabilitation and Nursing Center, Wyndmor, PA 1996-2003
Accounts Receivable | Billing Specialist (2001-2003)
Leveraged strong organizational abilities to successfully manage various finance and accounting operations, with associated duties including bill management, payment submittal and posting cash receipts.
Demonstrated a strong attention to detail while compiling census data for multiple nursing homes weekly.
Maintained accuracy throughout data entry of all pharmacy charges, as well as dental, entomology and audiology bills.
Resident Account Coordinator (1996-2001)
Strategically coordinated various administrative functions, including fund management, maintaining proper inventory levels and overseeing billing operations.
Provided direct support to Admissions Director and case management team.
Montgomery Animal Hospital, Flourtown, PA 1990-1996
Assistant Office Manager / Veterinary Assistant
Liberal Arts Degree, Montgomery County Community College; In Progress
Certificate of Distributive Education, Eastern Montgomery County Vocation Technical Institute
High School Diploma, Upper Moreland High School
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