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Bachelor of Science in Business Administration-Human Resources
student eager to launch a successful business career
On track to graduate in 2019, with solid studies in business administration, operations and human resources backed by over a decade of valuable experience in staff training and supervision, project management, sales, and customer service along with logistics, assets management, resource planning/coordination, and database/information systems management and technologies
Motivating leader experienced in training, developing and supervising employees
Dynamic communication and relationship management skills crucial to productively interfacing with management, staff and clients
Excel in strategically prioritizing, planning and managing projects/workflow to maximize productivity, meet deadlines and achieve critical performance goals
Strong work ethic, reliable and high level of professional integrity; honorably discharged after 8 years of dedicated service with US Marine Corps Reserve
Project Coordinator, Lowe s-Indianapolis, IN 2016-Present
Strategically coordinate store installation projects with independent contractors to ensure quality customer servicing; follow up with customers throughout project process
Contribute strong leadership skills toward providing quality new hire training as well as collaborating in managing teams in absence of supervisor
Production Control, Herff Jones-Indianapolis, IN 2006-2009 / 2014-2016
Effectively controlled and monitored print production to meet stringent deadlines and quality standards; included training seasonal hires for high-volume production of graduation announcements
Initially worked with company in a Customer Service role promoting sales of graduation products
Customer Retention, T-Mobile-Salem, OR 2009-2012
Consistently achieved and surpassed aggressive monthly goals by effectively consulting with customers to define needs, presenting optimal solutions and special offers to drive sales and continually delivering world-class service to maximize client satisfaction and retention
Vacation Guide Lead / Web Support, RCI-Indianapolis, IN 2006-2008
Actively supported team members in achieving goals by assisting with training and development
Expertly assisted clients with navigating company website as well as troubleshot and resolved website server and technical issues
Retail Sales Supervisor, Sprint-Indianapolis, IN 2004-2006
Successfully built, coordinated and led dynamic team to maximize sales and service levels; created and facilitated sales environment focused on providing solutions tailored to individual customer needs
Effectively sold and activated new accounts; optimized revenue production by upselling accessories as well as adding features to existing accounts
Efficiently managed customer accounts database and processed bill payments
Logistics NCO Chief, US Marine Corps Reserves-Virginia Beach, VA 2000-2008
Proficiently coordinated equipment and personnel logistics in preparation for deployment; included load planning and reconciliation of assets in databases
BSBA-Human Resources; Indiana Tech-Indianapolis, IN; in progress-degree pending 2019
Graduate, Le Cordon Bleu College of Culinary Arts-Portland, OR; 2013
Hiring Agent Name
I am currently seeking a challenging career opportunity in a (INSERT TILE OF TARGET JOB) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, I am in the process of earning a Bachelor of Science Degree in Business Administration-Human Resources and am on track to graduate in 2019. Unlike many degree candidates, I offer over a decade of professional and military experience in a wide range of operations ranging from staff training, development and leadership, project/workflow management, sales, and customer service through logistics, resource management, database/information systems administration, and technology.
Of note, I have excelled in various roles and industries, illustrating a talent for rapidly adapting my skills and acquiring new knowledge to thrive in diverse business sectors across a wide range of responsibilities.
As an employee, you will find me to be a driven team player prepared to deliver immediate and long-term results and committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
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