• Ph.D. Candidate who makes sound decisions to reflect positively on operational efficiency, corporate well-being, and staff satisfaction, including leading quality recruitment to encourage diversity, low turnover, and superior company loyalty, as well as further designing innovative programs and processes in compliance with regulations.
• Ambitious Self-Starter who maintains comprehensive knowledge of industry trends to address and align workforce design; uses talents with employment / labor laws, regulations / guidelines, and new legislation; and serves as a proactive advisor to senior-level management staff to continually drive employee growth within rigorous markets.
• Global Visionary Professional who rises above challenges to improve productivity and attain winning outcomes while thriving on organizational complexity as a high-perforxxxxxxng staff leader achieving quantifiable success within HR.

• Multilingual Communicator (English, Spanish, Portuguese) who builds and sustains valuable relationships with C-suite decision-makers, business professionals, and teams; who excels within both autonomous and collaborative work environments; and who can implement strategic efforts to boost output and drive targeted achievements.

Area Business Manager ￨ Human Resources

  Capitalized on the opportunity to lead forward-thinking area business, including directing a team of relationship managers in delivering the company s vision, goals, expectations, and policies, as well as coordinating and managing resets; optixxxxxxzing productivity and quality standards; and lixxxxxxting stock, inventory, and shrink-based expenses.

  Expertly measured team member results and conducted regular evaluations of direct and indirect reports while continually applying interpersonal and communication talents to lead, influence, and encourage team members.

  Drove business growth by recruiting, mentoring, coaching, and managing the best-qualified applicants, including cross-training staff and monitoring strict compliance with all policies and procedures to collectively reduce bad debts.

  Deterxxxxxxned strengths and areas for improvement.

  Grew profits by achieving sales and marketing objectives.

  Reinforced strengths while providing mentorship for areas of need.

Teaching Assistant (Part-Time)

  Planned and presented dynaxxxxxxc instruction of human resources development courses, including designing and developing comprehensive curriculum while assisting in high-volume enrollment of students to meet core goals.

  Continually promoted excellent learning environments to proactively support acadexxxxxxc engagement.

Senior Consultant Employee Development

  Utilized broad scope of industry knowledge toward training, mentoring, coaching, and developing results-focused employees while spearheading proficient support of key organizational operations in alignment with objectives.

  Achieved Certificate of Recognition for Outstanding Performance & Comxxxxxxtment to Quality & Excellence.

Sales Manager Trainer

  Maxixxxxxxzed bottom-line performance by directing high-volume sales per established departmental standard practices, including coordinating team building initiatives, as well as appraising employee performance per goals.

Sales Manager Trainer

  Exhibited talent in regularly exceeding objectives and monthly revenue quotas by establishing new opportunities, along with gathering data on current processes and competitive standings to deliver value-added solutions.

  Actively established and implemented competitive market pricing.

  Met and / or exceeded customer satisfaction to gain long-term relationships.

  Achieved a continual stream of revenue by promoting diverse corporate services.

  Sourced new customers while actively adxxxxxxnistering operations, retention, and growth.

  Improved service by assisting teams in understanding guest needs and providing individual coaching.

  Improved customer satisfaction 20% by acquiring and adding business and exceeding department objectives.

Human Resources Manager

  Led targeted decision-making in driving efficient human resources and company functionality while effectively influencing senior leaders and ensuring proactive people organization to deliver strategies and achieve objectives.

  Collaborated with department leaders to improve and offer performance development and consultation and build reward strategies, along with liaising among compensation, benefits, business vendors, coaching, and capability staff to recruit top-perforxxxxxxng teams to guarantee employee motivation, development, and retention initiatives.

  Improved communications and boosted staff morale via coaching, counseling, and management.

  Maxixxxxxxzed production and performance by establishing proper organizational structure and manpower.

  Increased efficiency 15% by developing training programs to ensure constant staff learning and development.

Human Resources Director

  Played a vital role in executing people management initiatives to coordinate and oversee all human resources functions, including all facets of compensation, benefits, staffing, employee relations, training, and development.

  Expertly defined and influenced the company while effectively planning, designing, developing, and evaluating human resource-related initiatives to support organizational strategic objectives, as well as directing critical initiatives and projects while commanding tactical tasks calling on progressive knowledge and a strong background in distribution.

  Conducted regular department audits, and further identified efficiencies and opportunities for change to ensure maximum efficiency and organizational productivity which was instrumental in ensuring seamless processes.

  Profitably sourced and built key relationships with various union members.

  Increased employee onboarding and output by 45% via new recruitment processes.

  Exceeded maximum production levels by 35% while continually coaching and developing staff.

  Developed a new system to properly investigate and resolve internal discrixxxxxxnation and harassment.

  Achieved a 25% increase in employee retention by developing and monitoring new recruit programs.

  Boosted production 35% by coordinating all organization people across 5 high-volume manufacturing facilities.

Doctor of Philosophy in Leadership in Organizational Analysis (Projected 2017) Western Xxxxxx University

Master of Arts in Organizational Learning & Performance Western Xxxxxx University

Bachelor of Business Adxxxxxxnistration University of Hertfordshire

Board of Directors, Kalamazoo Dream Team

Honored with Study Abroad Scholarship (China) ￨ Honored with Robert Brinkerhoff Scholarship

Led Comxxxxxxttee to Resolve Graduate Financial Issues and Assist Students in Finding Research Funds