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- Highly Credentialed HR Specialist who makes decisions to reflect positively on operational efficiency, corporate well-being, and staff satisfaction, including leading quality recruitment to encourage diversity, low turnover, and superior company loyalty, and further designing innovative programs and processes in compliance with regulations.
- Ambitious Self-Starter who maintains comprehensive knowledge of industry trends to address and align workforce design; uses talents with employment / labor laws, regulations / guidelines, and new legislation; and serves as a proactive advisor to senior-level management staff to continually drive employee growth within rigorous markets.
- Visionary Professional who rises above challenges to streamline processes, improve productivity, and attain winning outcomes while thriving on complexity as a high-performing staff leader achieving quantifiable success within HR.
- Excellent Communicator who builds and sustains valuable relationships with C-suite decision-makers, business professionals, and teams; who excels within both autonomous and collaborative work environments; and who can easily translate complicated matters into clear and concise information dependent upon specific, required audiences.
Senior Human Resource Specialist (2014 -Present)
Capitalize on the opportunity to direct forward-thinking human resources operations, including proactively liaising among CEOs, board of directors, executives, and managers on strategic plans for improvement of human capital.
Deliver customized Insperity human resources services to mid-market clients that positively impact the clients business and result in retention and growth, and partner with clients on long range and annual plan development.
Develop short- and long-term business plans, as well as succession plans while managing complex employee relations issues and recommending and communicating implementation of all appropriate policies, practices, and initiatives.
Consistently ensure legal and regulatory compliance, including EEOC / AA, ADA / ADAA, and wage and hour laws.
Aligned Insperity Services with client needs by understanding client business plans.
Collaborated in aligning human capital with mission, vision, and values of an organization.
Enhanced employee performance by successfully analyzing solutions-generating processes and procedures.
Managed a nationwide book of business with a client load of 10 employers and 30+ decision makers with an employee headcount of 1,500+ employees; clients are high tech, hospitals, schools, NPOs, medical offices, etc.
Learning & Development Specialist (2013 2014)
Strategically steered delivery of solutions to enhance employee productivity and equipped leaders with supervisory skills to effectively manage people, including presenting and training all management / employee levels on liability management, EEO compliance, HR fundamentals, time management, leadership, conflict resolution, customer service.
Led targeted facilitation and training services to mid-market clients, including workforce and leadership development and compliance training, as well as working with nationwide clients for customization for state and local regulations.
Comprehensively assessed and understood clients business needs to delivery appropriate content per objectives.
Recognized as a valuable DDI-Certified Facilitator and Trainer.
Performed needs analysis with each client and / or executive team member.
Successfully promoted facilitation skills used in focus groups and executive alignment sessions.
Defined performance requirements via implementation of a systemic approach, identified gaps and analyzed causes and factors, and recommended and implemented key solutions to focus on and deliver business results.
Human Resource Specialist (2011 2013)
Utilized broad scope of industry knowledge toward cohesively liaising among CEOs, board of directors, executives, and managers on strategic plans for use and improvement of their human capital while overseeing human resources efforts for 45 companies and 1,600 worksite employees, as well as assisting companies in staff guidance and advisement.
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Human Resource Specialist (continued)
Boosted productivity of staff via resourceful appraisals, best hiring practices, and performance improvement plans.
Consulted among companies on development of employees via key training, goal setting, and change management.
Expertly planned, implemented, coordinated, monitored, and evaluated policies and procedures for local, state, federal, and administrative legal compliance, including proactively interpreting statutes and executive staff rules.
Delivered formal presentations on controversial topics and complex ideas in a clear, concise, and logical manner.
Successfully advised companies on organizational development and liability management.
Objectively investigated and recommended solutions for discrimination and harassment charges.
Enhanced productivity and reduced liability via improved communications, best business, and practices.
Contributed talent in state and federal laws and regulations, and interpreted and analyzed laws to mitigate risk.
Delivered results-generating consulting for small businesses, including ensuring human resources compliance with all local, state, and federal regulations, as well as facilitating business operations and cash flow analysis initiatives.
Effectively set up payroll operations, and established policies and procedures for accounts payable / receivables.
Created job descriptions and verified FLSA classifications.
Designed, developed, and implemented comprehensive policies and procedures.
Successfully presented sessions on listening skills, review writing, mediation, and discrimination.
Coached owners on employee life cycle, and worked with owners to recruit and develop human capital.
Human Resource Implementation Specialist
Played a vital role in liaising among CEOs and human resources professionals of small- to medium-sized companies for human resources and ADP compliance, including handling all facets of relevant functions, implementing ADP payroll and verifying company FLSA compliance, and liaising among client and multiple departments within ADP TotalSource.
Contributed experience as a key contact for staff inquiries regarding policies, procedures, programs, and / or issues.
Successfully presented benefit meetings to onboarding companies and employees.
Built strong relationships with customers to develop a consistent survey score of over 93%.
Personally implemented Human Resource policies, payroll, and benefits into the client organization.
Human Resource Manager ￨ Business Manager
Directed fast-paced daily operations of a 22-memberDental Office, including handling all facets of human resources, ADP payroll, business management, daily cash flow, multi-project management, and coordination with IT professionals.
Built and sustained productive operations by facilitating training / development, performance improvement, compensation, and termination initiatives, along with regularly coaching and mentoring staff to achieve key goals.
Generated revenue growth from $1 million to $3+ million during tenure.
Successfully designed and implemented all new policies and procedures.
Personally project-managed an office update and building of a 2nd location.
Spearheaded coordination with IT partners to transition to paperless operations.
Collaborated with teams to grow business from one physician to a multi-physician office.
Senior Professional in Human Resources (SPHR) ￨ Certified Facilitator DDI ￨ Advanced Mediation ￨ Family Mediation
Member, Society for Human Resource Management (SHRM)
Member, Xxxxxx Human Resource Management Association (AHRMA)
Hiring Agent Name
I am seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.
I am excited to build a rewarding career with your company, and can offer cross-functional experience in Human Resources Operations, Adaptive Leadership, Employee Relations, Team Building, Training / Development, Employee Engagement, Labor Relations, and Change Management. I am also well-versed in Needs Analysis / Assessment, Strategic Planning, Program Design / Management, Workforce Development, Human Capital Strategy, Synergistic Culture Development, Conflict Resolution, and Regulatory Compliance, among other areas.
To complement my background, please note that I attained an M.A. in Human Services (Conflict Resolution / Mediation Emphasis) from St. Edwards University and a B.A. in Political Science from San Jose State University. I am recognized as an SPHR and DDI-Certified Facilitator. I also completed training in Advanced Mediation and Family Mediation.
Currently, as a Senior Human Resource Specialist for Insperity, I successfully direct forward-thinking human resources operations, including proactively liaising among CEOs, board of directors, executives, and managers on strategic plans for improvement of human capital. Within this role, I deliver customized services to mid-market clients that positively impact the clients business and result in retention and growth, and partner with clients on long range and annual plan development. I also develop business and succession plans while managing and / or resolving complex employee relations and continually ensuring legal and regulatory compliance, including EEOC / AA, ADA / ADAA, and wage and hour laws.
A sampling of my achievements include:
Aligning Insperity Services with client needs by understanding client business plans.
Collaborating in aligning human capital with mission, vision, and values of an organization.
Enhancing employee performance by successfully analyzing solutions-generating processes and procedures.
Managing a nationwide book of business with a client load of 10 employers and 30+ decision makers with an employee headcount of 1,500+ employees; clients are high tech, hospitals, schools, NPOs, medical offices, etc.
[ Suggestion! Address Here Any Skills / Qualifications / Achievements Relevant to the Job Posting ]. As this is just an example of my abilities, please kindly refer to my enclosed resume for additional experience.
I look forward to hearing from you, and thank you in advance for your careful consideration.
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