- 6069 Dartford Way Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Dear Hiring Manager,

        I am writing this in response to a job vacancy posting for the position of ________________. Please accept my application to become part of your team. My resum is attached for your review and consideration.

What I offer is my more than 29 years providing high-performance sales and marketing, customer service, and operations support in the manufacturing industry. I am currently with Kennametal, Inc. in Cincinnati, XXXXXX as a Sr. Sales Engineer having gone through the ranks starting as a Telemarketer and Sales Engiener Outside Sales, prior to my current position. For more details, please take a moment to go through my resum .

In leveraging my managerial and hands-on competencies in sales, with focus on high-yield demanding clients, I also bring to the table my personal strengths that include a passion for achieving business objectives through sustained customer-focused and results-driven leadership excellence. Along the way, I have also proven my social and interpersonal communication skills that help build and maintain professional relationships with clients, stakeholders, and industry professionals so vital in promoting customer loyalties, promoting a market-driven reputation, and forging teamwork synergies with colleagues in attaining shared commitments.

I have every confidence that my extensive experience and personal strengths qualify me as a suitable candidate for the position, one who can help you achieve your objectives as part of your sales team. Should you need further clarification, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or email address indicated in the heading. Thank you for considering me, and I look forward to hearing from you soon.

Sincerely,

YYYYYY X. YYYYYY

Attachment: Resum

- 6069 Dartford Way Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Sr. Sales Engineer ▪ Outside Sales Manager

Qualifications Profile

    Self-assured, dynamic, and results-driven professional with more than 29 years providing high-performance sales and marketing, customer service, and operations support in the manufacturing industry.

-    Proven dedication for delivering outstanding customer service that facilitates customer loyalty, market penetration, and successful launching of new products and services in highly competitive markets.

-    Detail-oriented without losing sight of the big picture, analytical and methodical with critical thinking to strategize solutions in addressing issues involving customer relations, sales and marketing, and service quality even under stressful work conditions.

    Well-organized with multitasking and prioritization skills that optimize merchandising resources to achieve outstanding results independently or as part of a collaborative project engagement.

    Decisive leadership, strong people management, and exceptional interpersonal communication skills that inspire customer confidence with the business while forging teamwork synergies with colleagues across diverse ethnicities.

Key Expertise

Sales Management

    Marketing & Sales (Trad. & Online)

    Business Development

    B2B/B2C Sales Management

    Sales Negotiations & Closing

    Territory Sales Administration

    Account Management

    Customer Service Management

    Product Development Support

    After-Sales Service Management

    Event/Promotions Management

Business Operations Management

    Strategic Planning & Execution

    Inventory Management

    Technical Service Support

    Process/Workflow Improvement

    Continuous Quality Improvement

    Relationship Management (Clients, Stakeholders, Public, & Suppliers)

    Profitability Management

    Policies & Regulatory Compliance

    Project/Program Management

Administration

    Personnel Administration

    Organizational Development

    Staff Supervision & Training

    Office & Staff Administration

    Records & Document Management

Technical

    Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook)

Professional Experience

Kennametal, Inc. Ÿ Cincinnati, XXXXXX

    Provided team leadership in completing same responsibilities as a Sales Engineer but with added responsibility in handling high yield and high visibility "Platinum Accounts" such as GE, GM, Ford, Standard Aero and other Fortune 500 corporate accounts.

    Served as a single point of contact, interacting with clients in addressing issues around company products, while building professional networks that solidify the company s marketing presence and brand loyalties.

    Oversaw sales and market penetration in assigned sales territory, supervising a team of sales associates in meeting sales targets and service quality standards.

    Responsible for growing sales and providing technical support that maintained satisfied customers.

    Ensured thorough product knowledge to address customer inquiries, interacting with product management, marketing, pricing, and manufacturing plants in maintaining lasting customer relationships and sales growth.

    Responsible for conducting sales negotiations and maintaining sales growth in assigned sales territory thru direct customer contact via telephone and email.

    Provided technical support and account management that built customer confidence and ensured a rewarding customer experience around company products and services.

Education & Credentials

    MIAMI UNIVERSITY ▪ Xxxxxx/Hamilton/Oxford, FL (Not Completed)

B.S. in HR Management

Awards & Recognition

    "The CEO Club" (2x) for exceptional sales performance, nominated 4x, Kennametal Inc.