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Financial Analysis ~ Profit & Loss Accountability ~ Inventory Control
Merchandising ~ Cost Containment ~ Multi-Unit Operations ~ Team Leadership
Consummate managerial skills including staffing, training, financial administration, inventory management, expense control, reporting, and data analysis.
Adept throughout full spectrum of inventory processes encompassing planning, scheduling, vendor relations, quality assurance, and budget compliance.
Proactively evaluate existing processes, systems, and procedures to uncover areas of weakness, and swiftly implement solutions that streamline operations.
Excel at building teams and steering projects to maximize use of resources, boost productivity, control costs, and achieve performance goals.
Highly skilled at connecting with and managing people from diverse cultures and backgrounds.
Solid business acumen and well-versed in retail operations, strategic planning, and P&L optimization.
Sound ability to understand merchandising methods, consumer behavior and buying trends, vital to propelling sales growth and financial sustainability.
Constantly foster a respectful workplace climate essential to maximizing staff morale, enthusiasm, cohesiveness, and accountability.
Leverette Fire Department, Leverette, MA, 2015 to Present
HR Generalist / Administrative Assistant
Directly support Fire Chief by verifying time and attendance data, processing payroll, performing data entry, generating reports, and maintaining personnel files.
Monitor spending, perform accounts payable, and deliver quarterly budget presentations.
Pottery Barn / William Sonoma Inc., Holyoke, MA, 2015
Shipping & Receiving Manager
Spearheaded all aspects of inventory management from internal audits to processing adjustments.
Trained, coached, and supervised new associates in department operations with a constant focus on safety compliance.
Hobby Lobby Stores, Holyoke, MA, 2015
Directed daily store operations inclusive of hiring, payroll administration, and staff training and development.
Proficiently used Kronos software to input, track, and adjust time and attendance data including absences/illness, vacation time, monetary rewards, and holiday pay.
Audited multiple stores to substantiate inventory accuracy and compliance with policies and procedures.
Redburn Dreamers: Pasture Patty s Gifts & Goodies, Hadley, MA, 2011 to 2015
Established and launched gourmet cupcake, sandwich, and gift shop from the ground up with full accountability for business planning, sales projections, regulatory compliance, inventory control, procurement, and vendor selection.
Leveraged a wide range of marketing and advertising methods to promote business and attract customers.
Handled all administrative functions such as invoicing, sales reports, tax payments, budgeting, P&L management, and accounting.
Professional Experience continued Yyyyyy x. yyyyyy Page 2 of 2
Wal-Mart, Springfield, MA, 2012 to 2013
Governed daily operations of a $70M store having 300+ personnel including human resources, loss prevention, customer service, associate engagement, and health/safety/environmental compliance.
Steered complete financial administration spanning budgets, costs, assets, liabilities, and revenues.
Trained, mentored, and evaluated staff; provided constructive feedback to elevate morale and productivity.
Realigned leadership team to improve metrics related to merchandising, inventory control, and associate relations.
Wal-Mart, Westfield, MA, 2005 to 2011
Orchestrated full-scope store operations inclusive of human resources, asset protection, OSHA compliance, inventory management, and vendor relations for store generating $62M in annual sales.
Drew upon outstanding leadership capabilities to oversee 250+ employees including training, mentoring, hiring, and performance management.
Controlled financial elements such as budgeting, expenses, revenue growth, and profit maximization.
Served as Chairman of the Board for American Red Cross and as a member of Westfield Chamber of Commerce.
Maintained low levels of shrink each year, critical to minimizing financial losses.
Exhibited strong interpersonal skills to boost staff engagement scores, and awarded bonus each quarter throughout tenure for developing high-performing associates.
Selected to attend Employment Law and HR training in Bentonville and received certificate of completion.
Wal-Mart, Ware, MA, 2004 to 2005
Played an integral role in managing a $90M/year super center with 400 associates.
Delivered training throughout all departments to develop effective associates and assistant managers.
Audited other stores and chosen as market trainer for assistant manager trainees based on proven performance.
Supervised staff, delegated assignments, and cultivated a strong team-driven workplace climate.
Wal-Mart, Westfield, MA, 1998 to 2004
Assigned to oversee $52M store comprised of 250 associates upon successful completion of a 17-week retail management training program.
Structured merchandising, event planning, and inventory control activities while motivating staff to meet or surpass sales and profit targets each year.
Two-time winner of Assistant Manager Rising Star Award.
Chosen and recognized as Assistant Manager of the District in 2002.
Montgomery Ward, Rutland, VT & Reading, PA, 1988 to 1998
Human Resource Manager / Operations
Headed the full range of HR operations encompassing recruitment, hiring, orientation, training, benefits administration, Workers Compensation, weekly payroll, and performance management for 90 personnel.
Conducted in-depth store audits for state and federal compliance and documented findings.
Compiled weekly and monthly budgets and staffing reports to maximize fiscal health and stability.
Teamed with store manager to control labor expenses and ensure rigorous adherence to employment laws.
Nurtured employee relationships to minimize turnover and retain top talent.
Investigated policy violations and conducted interviews to gather facts and determine corrective action.
Joined forces with other HR Managers to pursue and achieve regional objectives.
University of Massachusetts, Amherst, MA, 2015
Bachelor of Arts, Business
Villanova University Online, 2010
Master Certification in HR Management Certification in Project Management
Certification in Mastering HR Organizational Effectiveness
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