Driven and focused professional with over 10 years of noteworthy sales and business experience at the managerial level. Capable and adaptable professional, with a drive to increase profit and generate revenue. Excels as both a cross-functional team member and independent achiever to attain or exceed objectives. Overachiever with a drive to achieve greatness and deliver the utmost in customer care. Possesses superb interpersonal communication and time management skills. Eager to contribute talents, abilities and knowledge in the workplace. Seeking a role that will allow for ongoing leverage of sales and customer service acumen, as well as offer opportunities for continued career progression.

Sales Leadership | Verbal & Written Communication | Interpersonal Skills | Time Management & Multitasking | Attention to Detail

Planning & Organization | Adaptability & Flexibility | Problem Solving | Goal Achievement | Organization | Critical Thinking

Strategy & Analysis | Customer Service Delivery | Microsoft Office | Windows | Portuguese and Spanish Fluency

R VINHAS SERVICES INC. ~ President, 2012-Present

         Direct leadership and growth of company that provides exceptional comprehensive cleaning services to clients within the greater Orlando area

         Create and manage annual budget; ensure that operations stay within set budgetary guidelines

         Coordinate Accounts Receivable, Accounts Payable, payroll functions and product inventory

         Manage all print, digital and social media-based advertising efforts

         Recruit, screen/interview, hire and prepare all employees utilizing comprehensive hands-on training

REGINA S CLEANING SERVICES ~ General Manager, 2011-2012

         Managed payroll and created client reports, daily schedules, and product inventory

         Trained and supervised eight cleaning crew pairs

         Developed outstanding client relationships; served clients in three languages and maintained exemplary overall customer service

U.V. SALES, INC. ~ Store Manager, 2001 2011

         Managed payroll, activity reporting procedures and store inventory

         Met or exceeded set sales goals on an annual basis

         Redesigned the layout of four store locations

         Hired and trained eight Store Managers

Also own a business called "Inside Out Psychotherapy

Master of Science, Counseling Psychology, Palm Beach Atlantic University (2014, GPA 4.0)

Bachelor of Science, Psychology with Education Minor, University of Central Florida (2010, GPA 3.89)

Associate of Arts, General Education, Valencia Community College (2008, GPA 3.57)

Training Completion, Play Therapist and EMDR Therapist

Training Completion, Neurofeedback and Biofeedback

Seminar Completion, Preventing Medical Errors in the Mental Health Professions

Seminar Completion, Law and Rules for c.491 F.S. Licensure

Seminar Completion, Introduction to Domestic Violence Treatment

Motivational Speaker, Women s Encounters, Church in the Son

Founder, weekly group formed to guide women through integration of religion/psychology

Registered Mental Health Counselor Volunteer, Salvation Army Rehabilitation Center and Faith Assembly Church Counseling Center

Volunteer, First Baptist Church of Orlando

Memberships, Delta Epsilon Iota Academic Honor Society, American Counseling Association and the American Mental Health Counselors Association