222 Bay 14 St. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com

Property Operations | Cross-functional Team Leadership | Customer Service | Interpersonal Communication Management & Training | Communications & Strategy | Needs Assessment | Relationship Building | Time Management

Strategic Planning | Analytical Thinking | Microsoft Office | JDE and MRI Accounting/Property Management Software

Angus Axxxxxxwhere Property Management System | Hyperion Pillar Budgeting Software

Aware Manager | Optika Acorde Invoice Processing Software

Capable and hardworking professional with years of progressive experience in managing operations in diverse working environments. Work well under deadlines in demanding, high-pressure settings. Adept in motivating others to achieve results and exceed organizational expectations. Proven ability to offer direction in group or independent settings. Communicates well with stakeholders at all levels. Enthusiastic and driven to succeed. Seeking to continue in current career trajectory in a role that will allow for leverage of existing skills, as well as offer growth opportunities. Targeting positions to complement imminent relocation to the state of Florida.

  Assist the Director of Operations and Senior Management Staff in all leadership responsibilities

  Coordinate driven, focused staff, construction and maintenance contractor teams; deliver guidance to each to ensure they adhere to compaxxxxxx objectives

  Work with tenants to help meet their business needs within lease and property rules

  Prepare and review variance and activity reports to ensure that financial expectations of assets are met

  Aid in planning, implementing, and maintaining property management budgets

  Review vendor invoices for accuracy; research discrepancies and code/approve invoices as needed

  Also assess tenant charges for accuracy and post the totals each month

  Monitor tenant activity to drive compliance with lease terms and enforce operating regulations for buildings

  Coordinate and communicate with tenants as it pertains to building maintenance and construction projects using clear communication, appropriate follow-up and quick problem resolution to drive smooth operations

  Process service requests from tenants and route them to appropriate departments for timely completion; conduct service follow-ups with tenants upon completion of given task to guarantee satisfaction

  Offer pricing for special projects and services for tenants as they request

  Administer ID card privileges to both tenants and personnel

  Manage daily and monthly maintenance contracts for custodial, waste management and security functions; confirm that all building and tenant vendors/contractors have the correct insurance documents and limits

  Lead property inspections; call for needed repairs or improvements in partnership with staff and vendors

  Coordinate activities including promotional events for prospective tenants

  Demonstrate unwavering commitment to tenant satisfaction using sound communication tactics, appropriate follow-up and quick problem resolution

  Spearheaded the day-to-day execution of policies and procedures across all personnel operations

  Evaluated tenant activities to fuel compliance with lease terms and enforce building operating regulations

  Coordinated with tenants regarding building functions, including maintenance and construction projects

  Processed tenant service requests and routed each to the appropriate department for prompt processing

  Conducted service follow-ups with tenants upon job completion to make sure each issue was resolved and resulted in total tenant satisfaction

  Coordinated freight, HVAC OT and other tenant requests; secured pricing for special projects and granted building access via ID cards for employees

Continued

  Verified that all building and tenant vendors/contractors has the correct insurance documents and limits before being permitted in the facilities

  Ensured that financial expectations for assets were adhered to via the preparation and assessment of monthly variance reports and quarterly/annual activities

  Planned, implemented and maintained all property management budgets

  Identified a need for upgrading building aesthetics; organized building and tenant construction projects as needed to drive the betterment of the properties aesthetic appeal

  Assessed vendor invoices for accuracy; carefully researched discrepancies and coded/entered invoices

  Reviewed all tenant charges for accuracy and posted them monthly post-review

  Worked collectively with vendors and onsite staff to lead property inspections, head safety/risk assessment operations and direct the completion of needed improvements

  Supervised two residential building, Mulberry Street XXXXXXC comprised of 18 units, as well as Lawrence Plaza-Five Towns, comprised of 43 units

  Drove the completion of daily maintenance; procured related supplies and equipment, coded Accounts Payable invoices appropriately and monitored monthly rent payments with attention to detail

  Devised packages for prospective buyers and assessed each one to ensure it fit the needs of its recipient prior to dispensation

  Communicated with tenants to discuss building operations and maintenance functions

  Prepared and reviewed monthly reports; also implemented, and maintained property management budget

  Conducted property inspections, safety/risk assessments and improvement projects with staff and vendors

  Identified the need for and upgraded building aesthetics

  Carefully organized construction projects; secured bids from external contractors and directed contracted projects to ensure alignment with all provided specifications

  Prepared and reviewed payroll for 20 employees to determine accuracy; rectified discrepancies and produced related weekly reports

  Also prepared and processed Local 32BJ union payroll for 568 Broadway and 254 W. 54^th Street

Bookkeeper, Appia Marble and Granite, 2007 2008

Property Manager, CarrAmerica Realty Corporation, 1998 2006

Bachelor of Business Administration, Finance, Roosevelt University (Dean s List)

Associate of Arts, Business Administration, College of Lake County

222 Bay 14 St. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com

March 16, 2018

Hiring Agent Name

Title

Compaxxxxxx Name

Address

City/State/Zip Code

Dear [Hiring Agent Name],

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompaxxxxxxing resume, my professional qualifications include the following accomplishments:

  I bring to axxxxxx property management role years of demonstrated, progressively responsible experience. I am skilled in working under pressure to exceed employer and client expectations alike.

  As a professional, I am highly comfortable in achieving success as a cross-collaborative team member or independent contributor. I liaise well with external vendors and stakeholders at all levels by calling upon sound communication acumen.

  My passion for connecting with others motivates me to excel. I work diligently to tend to all tenant needs daily, as well as play a pivotal role in completing bigger-picture projects that ultimately lend to client satisfaction and improved living facilities.

  To pair with my strong career background, I also have a BBA with a Finance focus. I was on the Dean s List every semester during my Bachelor s Degree studies.

  I also have an A.A. in Business Administration, another credential that only serves to complement my skill set. My studies most certainly played a role in my being a well-rounded, knowledgeable and driven managerial professional.

As an employee, you will find me to be an ambitious team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

Enc. Resume

26-40 Church St. | South Orange, NJ 07079 xxx-xxx-xxxx | abc@xyz.com

March 16, 2018

Contact Name

Compaxxxxxx Name

Address

City/State/Zip Code

Dear _____________________:

I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your compaxxxxxx. Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.

As discussed, my background should translate to dynamic results as a member of your team. In particular, I believe you will find my expertise in (ADDRESS A FEW SKILLS/QUALIFICATIONS/ACHIEVEMENTS RELEVANT TO THE POSITION WHICH YOU DISCUSSED DURING THE INTERVEIW) vital to your immediate and long-term objectives.

Should you have axxxxxx additional questions, or to further discuss this opportunity, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response and am eager to contribute to your success.

Sincerely,

Yyyyyy x. yyyyyy