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Yyyyyy x. yyyyyy
6 Pond Court #0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Experienced operations and administrative professional with 10+ years of experience in a variety of roles with an impressive educational background which includes a Certificate in College Teaching (Currently Attending) and a Master s Degree in Healthcare Administration. Experienced in overseeing daily operations within high-stress environments, providing compassionate care to patients, and successfully managing crisis situations. Highly adept in managing complex projects in addition to maintaining positive communication and teamwork with co-workers, vendors, clients, and members of management.
Key Competencies
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Healthcare Administration Patient Advocacy Medication Administration Higher Education Teaching |
Operations Management Patient Assessment/Treatment Classroom Technology Adult Learning Methodology |
Attention to Detail Complex Problem Solving Classroom Management Crisis Intervention |
Education/Certifications
Certificate in College Teaching, Worcester State University (Currently Pursuing)
Completed Coursework: Seminar in College Teaching, Teaching with Technology, Designing Assignment and Activities to Promote Learning, and Teaching in a Diverse Classroom
MSM, Healthcare Administration, University of Maryland University College, Adelphi, MD (2015)
Coursework Includes: Information Technology for Healthcare Administration, The US Healthcare System, Public Health Administration, and Financial Management for Healthcare Organizations
MBA, University of Maryland University College, Adelphi, MD
Bachelor of Arts, University of Ghana, Accra-Ghana
Professional Experience
Forum Export and Shipping Co. August 2013-Present
Marketing and Operations
Directly manage all day-to-day operations within a high stress organization with a concentration on increasing organizational efficiency and productivity
Coordinate all logistical tasks related to shipping which includes packing/storing products prior to shipment, preparing shipping documents on behalf of customers, and tracking shipments
Utilize superior communication and interpersonal skills in order to foster positive relationships with vendors, carriers, and clients in addition to successfully diffusing customer complaints
LifeCare Center of America July 2010-May 2014
Certified Nursing Assistant
Provided superior levels of patient care within a fast-paced hospital setting which included assisting with the daily hygiene and feeding of patients
Assisted in the safe transfer of patients, dressed patients on a daily basis, and monitored patients for any changes in medical condition
HMEA January 2006-June 2010
Resident Counselor
Coordinated several operations within the organization which included providing emotional support and guidance to resident s in addition to designing comprehensive treatment plans
Designed and implemented of both program specific treatment plans and individualized service plans, played a lead role in client interventions as needed, and documented patient progress
Provided medication to patients as needed, advocated for patient needs on a regular basis, and performed crisis intervention during emergency situations
Additional Experience Includes: Senior Research Assistant, Institute of African Studies, 1992-2005
Yyyyyy x. yyyyyy
6 Pond Court #0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include a background in a variety of operational roles with several years of experience in providing counseling and healthcare support to patients, overseeing day to day business operations, and designing unique business strategies. In addition, I have a strong ability to foster positive relationships with clients, co-workers, and vendors.
To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a Certificate in College Teaching (currently pursuing) along with a Master s Degree in Healthcare Administration.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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