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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx abc@xyz.com

 

Driven, focused, and knowledgeable Strategic Leader with 3+ years of experience and a proven ability to lead others and oversee daily operations within fast-paced environments. Experienced in handling accounts receivable tasks, adhering to regulatory compliance standards, diffusing escalated customer service situations, and coaching/training staff members. Highly adept in improving operational revenue in addition to maintaining strong communication with co-workers, staff, customers, and members of executive management.

 

Key Competencies

 

Supply Chain Management Accounts Receivable Staff Training Contract Negotiation

Account Collections Regulatory Compliance Customer Retention Preparing Deposits

Process Improvement Oral/Written Communication Bilingual, English/Spanish

 

Education & Certifications

 

Bachelor s Degree, Supply Chain Management

University of Houston, Houston, TX (December 2019)

 

Coursework Includes: Statistics, Accounting, Strategic Procurement, Materials and Inventory, Legal Environment of Business, Calculus, Management, Finance, Business Communication, and Management of Information Systems

 

Associate of Science

Lone Star College, Cypress, TX

 

Professional Experience

CordialSA USA, Spring, TX August 2015-Present

Account Receivable Analyst

  Direct daily operations within a fast-paced environment with a focus on increasing productivity and operational efficiency levels

  Play a lead role in identifying discrepancies and recovering money from customers in addition to managing past-due accounts

  Obtain comprehensive data and prepare bank deposits, verify receipts, and issue payments to banks in addition to reconciling account records

  Utilize superior communication and interpersonal abilities to negotiate credit extensions, match order forms with invoices, and record financial information

  Provide training and coaching to both individual and groups, organize training manuals, and conduct surveys to identify training needs

  Oversee administrative functions which includes creating written reports, resolving customer complaints, and answering incoming phone calls

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