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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx abc@xyz.com
Driven, focused, and knowledgeable Strategic Leader with 3+ years of experience and a proven ability to lead others and oversee daily operations within fast-paced environments. Experienced in handling accounts receivable tasks, adhering to regulatory compliance standards, diffusing escalated customer service situations, and coaching/training staff members. Highly adept in improving operational revenue in addition to maintaining strong communication with co-workers, staff, customers, and members of executive management.
Key Competencies
Supply Chain Management Accounts Receivable Staff Training Contract Negotiation
Account Collections Regulatory Compliance Customer Retention Preparing Deposits
Process Improvement Oral/Written Communication Bilingual, English/Spanish
Education & Certifications
Bachelor s Degree, Supply Chain Management
University of Houston, Houston, TX (December 2019)
Coursework Includes: Statistics, Accounting, Strategic Procurement, Materials and Inventory, Legal Environment of Business, Calculus, Management, Finance, Business Communication, and Management of Information Systems
Associate of Science
Lone Star College, Cypress, TX
Professional Experience
CordialSA USA, Spring, TX August 2015-Present
Account Receivable Analyst
Direct daily operations within a fast-paced environment with a focus on increasing productivity and operational efficiency levels
Play a lead role in identifying discrepancies and recovering money from customers in addition to managing past-due accounts
Obtain comprehensive data and prepare bank deposits, verify receipts, and issue payments to banks in addition to reconciling account records
Utilize superior communication and interpersonal abilities to negotiate credit extensions, match order forms with invoices, and record financial information
Provide training and coaching to both individual and groups, organize training manuals, and conduct surveys to identify training needs
Oversee administrative functions which includes creating written reports, resolving customer complaints, and answering incoming phone calls
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