Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

Country of Citizenship: United States

SSN: xxx-xx-xxxx

Secret Security Clearance

____________________________________________________________________________

Job Title:

Department:

Agency:

Job Announcement Number:

____________________________________________________________________________

Core Competencies

Human Resource Administration, Customer Relations, Business Management, Special Actions Team NCO, Serious Incident Reporting (SIR), Positions of Significant Trust and Authority (POSTA), Involuntary Separation Package Tracking, Retirements in Lieu of Quality Management Process, Cause for Relief Package Tracking, Human Resources Command (HRC) Interface, Staff Judge Advocate (SJA) Interface, Training and Doctrine Command (TRADOC), Human Resources Sustainment Center (HRSC) Plans and Operations, Correspondence Authorship, Human Resource Plans/Policies Development, Training, Personnel Action Processing, Administrative Report Development, Personnel Function Directives/Regulations Interpretation,

Microsoft Office Suite, Military Mailroom Procedures

Professional Experience

January 2015 - Present

Quality Management Program/Cause for Relief for

Reserve and Active Duty Soldiers

Fort Knox, KY

Hours per Week: 40

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Voc Rehab Intern

Effectively serve in civilian role as member of the Special Actions Team; tasked to process and track Involuntary Separation Packets, Retirements in Lieu of Quality Management and Cause for Relief packages at the G-1 level.

November 2013 November 2015

United States Army

Warrior Transition Battalion

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Fort Knox, KY

Hours per Week: 40

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Human Resource NCO / Intern

As Special Actions Team NCO, successfully supported Active/Reserve Soldiers in areas concerning Serious Incident Reporting (SIR) and those concerned with Positions of Significant Trust and Authority (POSTA). Diligently maintained/updated POSTA program for Command consisting, worldwide, of 12,739 Soldiers in six Brigades, 44 Battalions and 258 Companies. Provided internal/external coordination with multiple offices/Commands, including Staff Judge Advocate (SJA), Human Resources Command (HRC), Training and Doctrine Command (TRADOC) and retention concerning processing of requests affecting Soldier removal from recruiting and POSTA on Army-wide basis.

June 2011 November 2015

United States Army Reserve

Fort Jackson, SC

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Human Resources Sergeant

In this assignment provided strong advisement and support to Soldiers in determining Army career path; oversaw work performance of six HR Soldiers engaged in preparing, processing and monitoring array of recommendations for awards, requests for promotion and other administrative actions. Oversaw and distributed incoming correspondence; also authored any needed responses to inquiries and provided excellent assistance to array of support programs.

Provided leadership with information regarding required performance, progress and training for Soldiers, developed multiple forms and uploaded data into applicable systems and compiled recurring reports. Also prepared/monitored requests for reductions/transfers/discharges and processed/maintained ID cards and tags, leave requests, passes, line-of-duty determinations, MILPER data and security clearances, training, reassignment, retention, pay programs, personnel accounting, strength management, transition processing, any legal issues, support files and unit administration.

Skillfully utilized multiple automated systems, assisted with interpreting regulations/directives covering personnel functions and evaluated qualifications of various personnel concerning special assignments; also assisted with support programs, i.e. Family Readiness Group, career counseling, at-risk Soldier support; prepared/maintained personnel records for officers and enlisted members, processed individuals through separation/retirement actions, handled casualty documents and facilitated all actions regarding various ceremonies.

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June 2013 November 2013 (Deployment)

United States Army Reserve

Camp Arifjan, Kuwait

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Plans and Operations NCO

Provided strong support to Plans and Operations Division of a Human Resources Sustainment Center (HRSC) assisting in all efforts by the 1^st Theater Sustainment Center (TSC) in CENTCOM AOR. Was tasked with reviewing and disseminating all incoming correspondence and authoring any needed replies to inquiries. Collaborated with Plans Officer in developing/maintaining HR plans/policies; assisted with development of planning, integration and execution of theater-wide sustainment support and technical guidance for TSC Support Operation (SPO).

Additionally, assisted NCOIC in meeting responsibilities regarding maintaining internal plans/policies covering training, mission support, current/future contingency operations and deployment/redeployment planning. Knowledgeably utilized various automated systems to prepare multiple administrative reports, including personnel actions, and other correspondence; also provided guidance to supported units and employed subject matter expertise in interpreting regulations/directives concerning various personnel functions.

September 2012 Present (Leave of Absence)

Verizon

New Brunswick, NJ

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Customer Service Representative

When serving in this assignment, continually provided exceptionally friendly and efficient service and support for customers, whether on the telephone, via email or in face-to-face interaction; consistently verified that problems/concern were valid before proceeding with issuing fee/payment refunds or replacing products. Assured that customer inquiries/complaints were responded to in a timely manner and worked diligently to confirm that all possible remediation actions were taken and that problems/issues were resolved. Responsibilities included involvement with technical support, pricing, billing, setting-up new service accounts as well as making account changes or cancelling existing service arrangements. Developed excellent skills in understanding and working with basic aspects of most equipment and in providing strong support for customers.

May 2011 July 2012

Wil Lou Gray Opportunity School

West Columbia, SC

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Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Residential Counselor

In this alternative military school residential facility, expertly met responsibilities and challenges, with minimal supervision, in working with youngsters in multiple areas and endeavors; oversaw daily activities, supervised and assured proper security for dormitories, classrooms and other areas, facilitated various youth programs and continually provided counsel for youngsters. Successfully served as on-the-job training instructor; oversaw physical fitness development, supervised GED test preparations and other educational programs, and provided strong security/control during any trips outside of facility.

Assured gate/door security to support personnel and facility safety, reporting any problem areas to appropriate personnel; also assured proper adherence to all facility policies/procedures regarding dealing with/preventing contraband on school grounds. Closely monitored youngsters, constantly provided count of individuals and developed/maintained all relevant records; complied with organizational policies regarding searching individuals and living quarters in order to control contraband while avoiding any litigation actions.

Maintained constant awareness of methodologies for dealing with emergency situations, i.e. riots, fires, and focused on maintaining situational control to help personnel in remaining calm during difficult situations. Assisted in the facilitation of routine medical care and maintained comprehensive records regarding any unusual incidents including adverse drug side effects, unusual behavioral problems, issues concerning eating/sleeping and homicidal/suicidal threats or attempts, among others.

In a security treatment unit, supported development of environment that focused on developing/maintaining sanitary as well as safe conditions; consistently assisted with cleaning activities for rooms, furnishings and equipment in unit.

August 2007 July 2011

Georgia Army National Guard

Fort Gillem, GA

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Battalion Career Counselor

Successfully counseled staff concerning personnel retention, separation and attrition management and career development; continually supported maintaining proper force levels in crucial skills and locations by leading/maintaining aggressive Army Retention and Attrition Management programs that included designing specific goals/missions that were aligned with prevailing laws/policies/directives. Clarified questions pertaining to MOS requirements and eligibility for other assignments, developed multiple reports, fingerprinted Soldiers and utilized

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automated systems to obtain security clearances. Reviewed records to assure availability of all records required for conducting performance reviews, promotions boards, school requests or any other administrative actions.

December 2005 July 2011

Georgia Army National Guard

Fort Gillem, GA

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Human Resource Specialist

Worked with Soldiers, offering assistance with Army career planning; was also responsible for preparing/maintaining personnel records, coordinating evaluation requests, preparing recommendations for awards/decorations, reviewing promotion requests, preparing requests for reductions/transfers/discharges, facilitating various ceremonies and participating in reduction/removal boards for Soldiers on local promotion standing lists.

Carefully processed ID cards/tags, requests for leave time, passes, line-of-duty determinations, MILPER data and security clearances, training, reassignment, retention, special pay programs, personnel accounting/strength management, transition processing, any legal issues and performed any other needed unit administration actions. Was responsible for reviewing incoming correspondence, authoring any needed responses, and distributing mail to unit personnel.

April 1995 December 2005

Stokes Parcel Services

Atlanta, GA

Hours per Week: N/A

Salary: N/A

Supervisor: N/A (Owner) Phone: N/A May Contact

Owner/Operator

Opened this successful delivery business and provided comprehensive oversight of all daily business operations; offered on-site Notary Public services, managed all Accounts Payable activities and developed/processed all Accounts Receivable invoices. Also developed/maintained all required licensing standards and certifications.

May 1990 May 1994

United States Marine Corps

Camp Johnson, Okinawa / Camp Pendleton, CA

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

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Administrative Clerk

Skillfully employed wide array of manual/automated information systems while performing assigned clerical/administrative assignments; utilized Marine Corps Total Force System (MCTFS) as well as Marine Corps standard word processing/database software. Held responsibilities for preparing/maintaining naval correspondence/messages, directives, travel orders, leave authorizations, ID cards and Command punishment books. Developed/audited field service records, verified accuracy of unit feedback/personnel management reports, prepared discharge/retirement documents and verified accuracy of MCTFS database information. Provided excellent support for administration of military justice to staff-level billets, accomplished assignments at Classified Material Control Center (CMCC) and served in unit mailroom.

Education

American InterContinental University Online, Atlanta, GA

Associates in Business Administration, 2005

GPA: N/A

Semester/Credit Hours: N/A

University of Maryland Online

Currently pursuing Bachelor of Arts degree

Military Training/Certification

Equal Opportunity Leaders Course, 2013

Senior Leaders Course (42A Human Resources Sergeant), 2012

Advanced Leaders Course (42A Human Resources Sergeant), 2010

Battalion Level S1 Course, 2008

Warrior Leaders Course, 2007

Battalion Career Counselor Course, 2007

Equal Opportunity Leader, 2013

Awards/Commendations

Meritorious Medal, 2015

Volunteer Service Award, 2014

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Army Commendation Achievement Medal, 2005; 2012; 2014

Navy/Marine Corp Achievement Medal, 2012

Army Reserve Overseas Training Medal, 2012

Coast Guard Commendation Medal, 2012

Technician Service Award, 2008; 2011

Army Reserve Component Achievement Medal, 2008; 2011

Non-Commission Professional Development Medal, 2009; 2010

Georgia Commendation Medal, 2006; 2009

Army Achievement Medal, 2007; 2008

Soldier of the Year Award, 2006; 2007

Army Service Ribbon, 2005

National Defense Service Medal with Star Device, 1994

Good Conduct Medal, 1993

Meritorious Mast, 1993

Navy Unit Commendation, 1992

Sea Service Deployment Medal, 1991

Affiliation

Phi Beta Sigma Fraternity, Inc.