Yyyyyy x. yyyyyy

7704 R.B. Dickerson Road ￨ Moss Point, MS 39562 ￨ (228) 239-0356 ￨ mlchambliss2gmail.com

Seeking Information Technology Manager Role

Dedicated, Dynamic IT Director who makes sound decisions to reflect positively on multimillion-dollar IT / business operations in alignment with a company s goals, and who works to attain a competitive advantage using proven critical thinking talents for insightful, change-driven results. Visionary Professional who excels in planning, developing, implementing, and evaluating complex systems required to accomplish objectives, and who independently achieves winning outcomes by quickly resolving complex challenges and adapting to evolving scenarios. Excellent Communicator who develops relationships with C-level decision-makers, IT / business teams, and clients / customers, and who leads industry-wide peers by example and with integrity.

Career Highlights Include:

  Graduating with an MBA in Project Management and attaining PMP Certification.

  Building highly beneficial cross-department communications to boost productivity.

  Cost-effectively planning and prioritizing workflow while adhering to budgetary plans.

  Skillfully promoting best practice methodologies, including Waterfall, Agile, and Scrum.

  Surpassing goals as a pioneer in resource allocation and complex reporting mechanisms.

  Expertly coaching, mentoring, and managing synergistic, top-performing IT / project teams.

Director of Special Projects

Capitalize on the opportunity to lead forward-thinking companywide projects in alignment with objectives.

  Successfully managed critical IT projects for WAV Services.

  Led multiple events with attendance exceeding 1,000+ participants.

Project Manager ￨ Director of Implementation

Utilized broad scope of industry knowledge toward establishing project management processes for a Front-End Healthcare Revenue Cycle Management applications provider, including facilitating projects encompassing quality assurance, eligibility verification, ABN management, authorization management, and payment estimation. Directed a details-focused team of project managers, programmers, and analysts in the daily oversight of an IT medical software implementation department.

  Redesigned project management processes for a new, scalable approach for rapid growth.

  Transitioned to Microsoft Project and created a WBS with resource allocations and reports.

  Effectively managed high-profile ADT systems projects with Allscripts, Epic, and McKesson.

TTMS Student Management Team Lead

Applied talents as a Technical Training Management System (TTMS) Student Management (SM) Team Lead charged with directing IT projects for a Student Management department, including managing IT project processes from inception to closure. Expertly analyzed, developed, implemented, and managed projects for the Air Force Air Education & Training Command (AETC). Collaborated with teams to seamlessly track 137,000+ students annually with 1.5 million training events across 6 major U.S. training bases and other detachments.

Basic Military Training (BMT) Application

  Developed, integrated into SM, and managed the BMT application through all stages of system development lifecycle, including examining current manual processes, identifying requirements, and developing automated solutions while communicating with stakeholders.

  Promoted processing of 326,000+ students into the USAF with 1,200 students scanned weekly.

TTMS Job Match (JM) Project

  Project-managed TTMS side of custom SAP SuccessFactors TMS / LMS application.

  Delivered customized COTS JM application, and managed bug fixes and enhancements.

  Promoted processing of 49,000+ students and recording of 50+ million competency records.

Yyyyyy x. yyyyyy ￨ Page Two ￨ (228) 239-0356

TTMS Student Management Team Lead (continued)

Enterprise Basic Military Training (eBMT)

  Optimized resources to attain goals by managing undermanned projects from start to finish.

Measurement & Analysis (MA) Process TTMS CMMI

  Led configuration management of policies / procedures and artifact documents, along with expertly handling routine audits of processes for certification of MA process.

Research & Development Analyst

Expertly developed an initial medical claims denial management application that allowed hospitals and clinics to track, work, and prevent the occurrence of payment denials received from various insurance agencies.

  Developed a program to track high-volume statistical information to reduce lost revenue.

Principal Database ￨ Web Developer

Strategically steered development of a multi-state DOD Health Services Region 4 site that incorporated analytical tools and allowed senior-level leadership to track performance of hospitals, clinics, and physicians. Served as a resourceful senior-level applications analyst for the Army Corps of Engineers (ACOE) Mobile District while excelling as a senior-level PM for the DOD Health Services Region 4 (CHAMPUS/TRICARE).

  Completed operating system upgrades on hundreds of existing client workstations.

  Turned around a failing Timber harvest application for successful completion and transfer.

  Improved a contracting website designed for advertising $100+ million in contracts, and led enhancements to promote regional solicitations of bids for advertisements offered by ACOE.

Software Engineer

Expertly installed MRG Revenue Cycle Management software for medical clinics. Played a vital role in managing project lifecycles ranging from initial requirements gathering through to post-project delivery support. Led targeted analysis, design, and implementation of telephone and computer networking architectures. Rebuilt computer systems, including replacing hard drives and motherboards.

  Developed and managed applications for the U.S. Navy at Ingalls Shipyard.

  Designed an application to track construction of multimillion-dollar naval vessels.

  Created a new client medical data application for distribution of millions of dollars in legal settlements for a high-volume law firm, and personally developed and managed new applications for medical clinics and law offices across Mississippi and the Alabama Gulf Coast.

Additional Professional Experience

Adjunct Professor Remington College 2013 2014

Military Intelligence Analyst United States Army (Honors & Details Upon Request) 1993 1997

M.B.A., Project Management Columbia Southern University

B.S., Computer & Information Sciences University of South Alabama

Project Management Professional (PMP) Certification Project Management Institute

Maneuver Control System ￨ Joint Analysis Work Station (JAWS) Course

Advanced Website Development ￨ Computer Programming in Visual Basic

Security+ Training & Certification ￨ Adobe Flex Boot Camp ￨ Fast Track to ColdFusion MX

Intelligence Centers Europe User Course ￨ Electronic Warfare Analysis ￨ Signal Intelligence Analysis

Microsoft Office Professional ￨ Visio ￨ Windows ￨ UNIX ￨ Linux ￨ Novel ￨ WordPerfect ￨ MySQL ￨ SQL Server

Oracle AS ￨ Oracle ￨ IIS ￨ Apache ￨ JBoss ￨ Ethernet ￨ LAN / WAN ￨ TCP / IP ￨ Rational Rose ￨ UML ￨ BASIC

Pascal ￨ Assembly Language ￨ FoxPro ￨ COBOL ￨ C / C++ ￨ C# ￨ HTML5 ￨ AJAX ￨ XML ￨ jQuery ￨ .Net ￨ Struts

Visual Basic ￨ Java ￨ C Shell ￨ VBA ￨ VScript ￨ JavaScript ￨ Spring ￨ Serena Configuration Management ￨ SVN

Dreamweaver ￨ Fireworks ￨ Flash ￨ ColdFusion MX ￨ Flex ￨ Mirth ￨ HL7 ￨ PVCS Version Manager ￨ Visual Studio

Questionmark ￨ SourceSafe ￨ SharePoint ￨ Salesforce ￨ TaskRay ￨ Issuetrak ￨ SAP SuccessFactors ￨ TMS / LMS

Yyyyyy x. yyyyyy

7704 R.B. Dickerson Road ￨ Moss Point, MS 39562 ￨ (228) 239-0356 ￨ mlchambliss2gmail.com

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.

To acquaint you with my background, I can offer proven experience in IT Operations Management, Multi-Project / Program Management, Software Development Lifecycle Management, Best Practice Methodologies (i.e. Scrum, Agile, Waterfall), Strategic Analysis / Planning, Resource Allocation, and Multi-Process Optimization. I am also highly skilled in Team Building / Training, Coaching / Mentoring, Workflow Prioritization, Customer Relationship Management, and Budget / Regulatory Compliance.

An example of my experience includes my recent role as a Project Manager / Director of Implementation for Database Solutions, Inc. where I successfully established project management processes for a Front-End Healthcare Revenue Cycle Management applications provider, including facilitating projects encompassing quality assurance, eligibility verification, ABN management, authorization management, and payment estimation. Within this role, I also led a details-focused team of project managers, programmers, and analysts in the daily oversight of an IT medical software implementation department.

A sample of my achievements included:

  Redesigning project management processes for a new, scalable approach for rapid growth.

  Transitioning to Microsoft Project and creating a WBS with resource allocations and reports.

  Effectively managing high-profile ADT systems projects with Allscripts, Epic, and McKesson.

To complement this experience, please note that I earned a Master of Business Administration in Project Management from Columbia Southern University and a Bachelor of Science in Computer & Information Sciences from the University of South Alabama. I also am recognized as a Project Management Professional through the Project Management Institute.

[ Suggestion! Optional! Address Here Any Skills / Qualifications / Achievements Relevant to the Job Posting. REMOVE this before sending]. As this is just an example of my abilities, please refer to my enclosed resume for additional experience, training / development, and technical proficiencies.

As a proven leader, I am positioned to deliver both immediate and long-term results with a continued commitment to exceeding your team s goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy