Yyyyyy x. yyyyyy

Xxxxxx, SC xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

High-Volume Operations Management ￨ Manufacturing / Distribution ￨ Warehouse Operations

Logistics Coordination / Management ￨ Terminal Transportation Services ￨ Parcel Delivery System

Team Building ￨ Training / Development ￨ Safety Control ￨ OSHA ￨ DOT ￨ HAZMAT ￨ Policy Development

Sales ￨ New Business Development ￨ Account Management ￨ Profit / Loss ￨ Budget Control ￨ Customer Service

Highly Accomplished Leader who profitably drives high-volume manufacturing / distribution warehouse initiatives while promoting sound decision-making to strategically align with a company s vision, value, and goals.

Top Performer who directs details-focused, multidisciplinary teams in achieving critical operational objectives, including prioritizing multi-site workflow, efficiently allocating resources, and promptly resolving challenges.

Ambitious Self-Starter who contributes solutions-centric critical thinking for insightful, change-oriented operational results, including maintaining cutting-edge skills and awareness of up-to-date trends, as well as continually exhibiting a record of exceeding production / operating ratios, profit margins, and safety objectives.

Director of Operations

Capitalize on the opportunity to lead forward-thinking operations of a 1.3-million-square-foot distribution center employing a top-performing team of 20 mangers and office staff, as well as 300+ warehouse team members. Coordinate and manage 500+ inbound containers each month generating $100+ million in monthly sales. Conceptualize and develop profit-centric warehouse strategies on a 10% growth model in power tools and lawn and garden for this global manufacturer of Ryobi, Ridgid, Homelite, and Baja product lines distributed exclusively to The Home Depot, Walmart, Costco, Sam s, and Interline brands nationwide and in Canada.

  Personally developed safety standard workplace practices.

  Successfully led the distribution center s SAP transition project.

  Created a supervisor / team training program for continuing education.

  Developed KPIs for performance standards to drive operational improvements.

  Completely overhauled the warehouse from 3 consolidated warehouses into 1 building.

  Boosted outbound shipments by 50% since hire from 1.8 million daily to 3.6 million daily.

  Increased receiving efficiency by 30% since hire and decreased demurrage charges by $80,000.

Operations Manager, Winchester, VA (2015 2017)

Strategically steered fast-paced operations encompassing receiving, shipping, and warehousing with solutions-focused quality control and returns functions in both Virginia and West Virginia. Recruited, trained, mentored, and managed a team of 280+ associates and 10 managers across 5 sites in production and / or manufacturing.

  Decreased incident rate from 2.1% in 2015 to .98% in 2016.

  Reduced cost of failure by $800,000 between 2015 and 2016.

  Collectively improved internal quality from 98.6% to 99.35%.

  Delivered the biggest quarter in Newell Brands history in 2016.

  Set inbound records in 2015 and 2016 and grew business 23% YOY.

  Set outbound records in 8 straight quarter-end months in 2015 and 2016.

  Qualified Newell Brands for grant monies of $250,000+ from State of Virginia Transport Authority.

Warehouse Leader Shipping ￨ Receiving, Winchester, VA ￨ Martinsburg, WV (2007 2015)

Utilized broad scope of industry knowledge toward directing high-volume activity and / or planning of inbound goods from both domestic and import suppliers, including efficiently scheduling drayman moves with the Port of Virginia and the Virginia Inland Port for export and import business which was instrumental in driving success.

  Served as Head of Safety Committees for all facilities in distribution.

  Created a labor model to keep costs in line while not exceeding budget obligations.

  Reduced warehouse footprint from 7 external warehouses to 4 in 1 year to exceed 2014 s targets.

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Assistant Terminal Manager

Managed daily logistics, as well as contractor fleet and equipment planning / dispatching, manpower, and customer service. Prepared reports for a contracted terminal distribution center servicing 14 Sysco Foods regional distribution points. Led 150 independent contractors in meeting Sysco service agreements and safety goals.

  Continually minimized expenses for terminal s facility and maximized operating efficiencies.

Operations Manager

Spearheaded results-focused warehouse distribution operations for a third-party logistics company delivering superior support services to nationwide Sam s Club distribution centers. Optimized space utilization of a 560,000-square-foot warehouse while facilitating equipment / forklifts, dispatching / shipping, order filling, invoicing, labeling, palletizing, and shrink-wrapping. Recruited, trained, and managed 70+ warehouse staff.

  Efficiently prepared and submitted weekly and monthly reports.

  Prepared accurate budgets while supporting key profit / loss analysis.

  Promoted seamless customer relationship functions between UTI and Walmart.

Warehouse Manager

Expertly directed warehouse wholesale and retail distribution center operations encompassing all facets of cost and inventory control, facility / vehicle maintenance programs, and key scheduling of vendor installation tasks.

  Successfully trained, mentored, and managed a team of 20 warehousemen and installers.

Senior Manager, Charleston, SC (2001 2004)

Optimized operations via excellence in dispatching, handling, pick-up, and delivery of parcel packages for client accounts within a 100-mile radius of the Charleston terminal. Led 5 service managers, 40 warehouse and clerical staff, and 31 independent contracted drivers in handling 10,000+ inbound and outbound parcels delivery.

  Ranked #1 for Inbound Freight Operations Profit for 2001.

  Achieved #3 ranking for Operating Ratio Profit for 2001 and 2002.

  Recognized for Best Packing & Delivery Index Production Operations for 2003.

  Noted as Terminal Safety Leader for Injuries & Accidents (2001 2003) out of 19 terminals.

  Continually achieved FedEx s parcel production, safety, sales / revenue growth, and profit objectives.

Terminal Manager, Pulaski, VA (1998 2001)

Led targeted decision-making within a high-volume terminal warehouse s inbound and outbound parcel operations, including handling all team building, training / development, and coaching / mentoring of 20+ associates and drivers, as well as facilitating administrative operations, vehicle dispatch, and customer service.

  Successfully coordinated and managed the terminal s comprehensive safety programs.

  Recognized for job excellence with region s Best Terminal Inbound Service Award in 1999.

Additional Roles Held Include: RPS Sort Shift Manager, Charlotte, NC ￨ RPS Operations Manager, Columbus, OH

Bachelor of Science in Human Ecology (Emphasis in Consumer Affairs) The Ohio State University

Advanced Quality Council Certification (2002, 2004, 2006)

Hazardous Materials Certification (1998, 2002, 2005, 2008, 2010, 2013)

Advanced Leadership Training ￨ Coaching & Development (2008, 2010, 2012, 2014) Newell Brands ￨ FedEx

SAP ￨ PKMS ￨ AS400 OS ￨ Microsoft Windows 2010 ￨ Transportation Management System (TMS)

Microsoft Office (Word, Excel, PowerPoint, Outlook) ￨ Lotus Notes ￨ STAR II (FedEx Database Program)