Date

Hiring Agent Name

Title

Company Name

Address

City, State Zip Code

Dear :

I am currently seeking a challenging assignment in the Hospitality Sector, where I can utilize my international experience in providing the highest levels of administrative management in customer care and guest support, and am submitting my resume for your consideration.

In my most recent role of providing Lodging Support Services for Expedia/Hotels.com, I provided outstanding support for our organizational hotel partners in multiple areas including managing virtual credit cards for payment and re-issuing virtual credit cards. Additionally, I utilized the website Expedia Partner Center to assist with a number of accounting issues and submitted invoices and single payments for payment.

I regularly employed strengths in navigating databases and dealing with a number of technical issues that included developing logins for the website, re-setting passwords and utilizing Oracle and Salesforce as well as Microsoft software. I was also tasked with closing inventory in the event of overbooking and assisted with any re-location of guests; I also participated in fraud protection actions. In recognition of my strong focus on providing the highest possible customer support and care, I was selected to serve on the organization s Morale Committee; I was also chosen for involvement in other special projects based on my demonstrated effectiveness and high quality of work performance.

In earlier assignments, I held comprehensive responsibilities for overseeing Quality Assurance activities for the Wyndham Vacation Resorts where I maintained security, up-sold service packages and maintained an exceptionally successful sales record. I also served as a Dispatcher for Digitalink, a Dish Network Retail organization, providing technical support and managing payroll operations, and as a Quality Analyst for Federal Express, where I worked with Customs personnel in dealing with international shipments and resolving a wide array of issues and problems. I have also participated in college-level computer and accounting studies.

Throughout my career I have exhibited a commitment to quality and consistent compliance with critical governing directives, standards, policies and procedures. I am confident in my ability to deliver immediate and long-term results, and you will find me to be a performance-driven leader and collaborative team player focused on achieving and surpassing goals.

I am eager to discuss how my qualifications match the requirements for this assignment and look forward to interviewing with you at your earliest convenience.

In advance, I thank you for your time and consideration.

Sincerely,

Yyyyyy x. yyyyyy

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