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Emergency Management Specialist / Coordinator
Public Safety Crisis Preparedness Emergency Management
Community & Media Relations Agency Collaboration Staff Training
15+ years experience in fire protection and suppression, fire and EMS dispatching, crisis management, public safety, incident and emergency response, and report preparation.
Consistently drive unified efforts and cooperative relationships with local, state, and federal law enforcement and other related government agencies.
Considerable leadership talents include training, mentoring, coaching, motivation, and performance management.
Advanced knowledge of building and fire codes and applicable federal guidelines for emergency preparedness planning.
Highly regarded for critical thinking, administrative, computer, and planning skills.
Extremely well-versed in NFPA codes and standards, emergency management laws and authorities, OSHA/IOSHA standards, and other pertinent policies.
Adept at seamless coordination of field and aviation resources, medical units, and law enforcement units with multiple agencies.
Proficient user of ICS system; excel at orchestrating field-level operations for all types of natural and manmade emergencies.
Outstanding strengths in coordinating with stakeholders to facilitate timely, low-risk, and cost-effective emergency planning and preparedness initiatives, plans, and programs.
Bureau of Land Management, Moreno Valley, CA, 2014 to 2017
Forestry Technician (Senior Fire Dispatcher)
Joined forces with state, county, city and other federal agencies to coordinate fire suppression and law enforcement activities.
Conducted law enforcement searches and queries using CLETS and RADCOM databases and appropriately handled sensitive information related to criminal history, warrants, and vehicle registration.
Maintained up-to-date records on availability of Forest, Regional, and National Fire Control resources for anticipated and unanticipated fire needs.
Created, implemented, and updated unit mobilization plan and dispatch operating plans.
Communicated with media outlets and general public regarding incidents of all sizes, types, and complexities to optimize public safety and awareness.
San Bernardino County Fire Department/Confire Communications, JPA, Rialto, CA, 2009 to 2014
Emergency Services Dispatcher
Responded to 911 calls concerning medical emergencies, fires and traffic accidents, provided pre-arrival instructions to caller, processed Air Ambulance requests, and referred to maps and other relevant resources to determine incident location and size.
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Determined and monitored location and status of fire and emergency units in the field via GIS mapping and radio contact; demonstrated proficiency with 800MHz and VHF radio frequencies.
Systematically assessed resource needs and directed appropriate fire equipment, aircraft, crews and personnel to incidents encompassing wildland, structure and vehicle fires, HazMat scenarios, medical aids, traffic collisions, and search & rescues.
Steered cohesive efforts with multiple agencies concurrently to streamline and expedite emergency response.
Created and published quarterly newsletter for distribution to local fire departments.
Verified, compiled, and disseminated fire information to media and general public for incidents of all sizes, types and complexities.
San Manuel Department of Public Safety, Highland, CA, 2007 to 2009
Public Safety Dispatch Supervisor
Applied well-honed prioritization skills toward efficiently coordinating operations within Communications Center including staffing/hiring, workload scheduling, training, and directing team of 16 dispatchers.
Prepared Situation Reports for management, enforced security procedures, maintained facility records, and closely monitored computer system and radios to ensure proper use of staff and equipment.
Played a pivotal role in devising and implementing standard operating procedures (SOPs).
San Bernardino City Fire Department, San Bernardino, CA, 2003 to 2007
Emergency Services Dispatcher
Answered 911 and non-emergency calls, inputted data into computer systems for dispatch, or transferred calls to appropriate extensions, departments, or agencies.
Conversed with caller to obtain critical information, offer comfort and reassurance, and provide pre-arrival instructions.
Monitored multiple radio frequencies and responded to requests for services or records.
Collaboratively authored training manual to standardize staff development program.
Additional Experience:
Firefighter, Cal Fire / Riverside County Fire Dept., Perris, CA
Lead Firefighter, Cal Fire, San Bernardino, CA
Training & Certifications
FEMA/NIMS Incident Command System 100, 200, 700, 800 Certified
Fire Instructor 1A
S260/S261 Applied Interagency Business Management
CPR/AED Certified
FEMA IS-29 Public Information Officer
Emergency Medical Dispatch Certified (12 years)
California Law Enforcement P.O.S.T. Dispatcher Certified
Certified Emergency Medical Technician (inactive)
Graduate, Crafton Hills Fire Academy #29
Graduate, Cal Fire Firefighter II Academy
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