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Experienced Operational and Administrative Management Professional seeking to utilize multiple, well-honed skills in a challenging Supervisor or Manager assignment
Core Competencies
Human Resources Management ~ Program Management ~ Customer Service ~ Strategic Planning & Analysis ~ Office Administration ~ Report Development ~ Accounts Receivable/Accounts Payable ~ Payroll & Benefits ~ Financial Assistance ~ Budget Oversight ~ Oral/Written Communication ~ Team Development & Support ~ Interagency Collaboration
MS Word/Excel/Outlook, QuickBooks, AIA Forms, Certified Payroll, Campus Vue, Viewpoint
Profile of Qualifications
Exceptionally knowledgeable in multiple aspects of financial and budgetary management, including strong capabilities in performing crucial Accounts Receivable/Accounts Payable functions, assuring accuracy of invoicing, and monitoring bids/quotes to ensure pricing that supports organizational revenue goals and growth
Consistently support attainment of smooth customer relations, manage administrative and HR-related operations, direct work performance of employees and continually collaborate with colleagues to provide exceptional interactive support toward achieving assigned tasks and goals
In-depth expertise in working with university students to provide well-considered advisement concerning working with all aspects of financially-related activities, including gaining financial aid and tuition assistance; additionally assist with methodologies for managing myriad of required forms and have gained particular expertise in dealing with specialized areas concerning financial support for Veterans
Provide strong community involvement: serve as Director on Clinton County Fair Board, Clinton County Horse Supervisor for 4H/FFA Show at Fair, and as Iowa/Illinois Certified Horse Show Judge
Professional Synopsis
Wendling Quarries 2012 Present
Accounts Receivable Assistant Manager
Expertly process truck/hauling tickets for daily activities regarding company product, utilizing Viewpoint software to track materials being shipped out; develop close working relationships with customers to provide highest levels of customer service/support as well as to assure ease of communication regarding any billing/invoicing questions.
Continually monitor bids/quotes/pricing to assure alignment with organizational revenue goals as well as maintaining customer invoicing accuracy; adroitly verify/review annual quotes for sold product.
Solid supporter of encouraging team collaboration and interaction; consistently work with other administrators to assist with accomplishment of projects/assigned tasks.
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Ashford University 2009 2012
Tuition Assistance Counselor (2012)
Provided advisement to students concerning obtaining financial aid/tuition assistance; particularly well-versed in multiple aspects of Title IV programs.
Skillfully facilitated attainment of wide array of authorizations and implementation of various reimbursement forms/documents/data for online students; worked with students to ensure that forms were completed properly and submitted in alignment with filing parameters/deadlines.
Also developed expertise in working with and implementing Federal/State/Institutional/Military financial aid programs; assisted Veterans as well as active-duty servicemen with processes involved in pursuing advanced education.
Financial Services Advisor (2010-2012)
Worked closely with both perspective as well as returning students to assure that all aspects of financial aid process, including timely filing of all necessary forms, were accomplished to meet tuition/class deadlines.
Effectively managed timeframes for various forms covering intake, awarding and disbursement of funds and any withdrawal processes; diligently maintained communication with students (telephone, email, etc.) to answer any inquiries regarding funding or other related concerns.
Enrollment Advisor (2009-2010)
Utilized subject matter expertise to advise potential students on such crucial issues as admissions and degree options/requirements/process, and provided a real time description of campus life; also verified status of students to ensure admission eligibility.
Continually monitored/tracked student attendance, academic and enrollment activities to assure adherence to academic plan, and followed-up with students to support maintaining appropriate performance levels.
Office Manager
Lemke Electric, Inc. 2006 - 2009
Steered daily administrative operations for organization including providing excellent facilitation of all HR-related functions; managed payroll activities for 12 employees and held major role in developing new-hire processes/procedures.
Authored comprehensive monthly union-activity reports and assured that all employees held required licensure; provided relevant reports to organizational management.
Additionally, utilized Intuit QuickBooks software to develop/maintain Accounts Receivable/Accounts Payable records and generated weekly job cost and cash flow reports.
Education
Ashford University, Clinton, IA
Bachelor of Arts - Organizational Management and Human Resources, 2013
Date
Hiring Agent Name
Title
Company Name
Address
City, State Zip Code
Dear :
I am currently seeking a challenging Administrative Operations Management assignment and am submitting my resume for your review. As an individual who has gained extensive experience and expertise in the implementation of successful administrative programs, particularly those focused on managing financially-related activities, I believe you will find me well-suited to the requirements of this position.
As demonstrated in the accompanying resume, my professional qualifications include a Bachelor of Arts in Organizational Management and Human Resources as well as over 11 years of relevant experience in managing Administrative and Human Resources-related responsibilities, serving as a financial and enrollment advisor for university students and, currently, as Assistant Manager for Accounts Receivable.
As Assistant Manager I am tasked with overseeing daily activities that include tracking product inventory, processing all relevant documentation, working closely with customers to ensure highest levels of support and service, and managing all inquiries related to billings and invoices.
Additionally, I closely monitor all information concerning quotes/bids/pricing to ensure that any submitted information is in line with the ability of the company to achieve revenue and production goals. Importantly, I am a strong supporter of developing and maintaining excellent interpersonal relationships among organizational colleagues and consistently work with others to ensure successful accomplishment of projects, assignments and objectives.
Throughout my career, I have developed exceptional leadership capabilities as well as the ability to work with individuals from a variety of backgrounds. Additionally, I excel at gathering and analyzing data in support of identifying workable solutions to problems/issues.
As a performance-driven and forward thinking professional, I welcome the opportunity to meet with you to discuss how my experience and skills would be of benefit to you.
Thank you for your time and consideration, and I look forward to hearing from you soon.
Sincerely,
Yyyyyy x. yyyyyy
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