• Results-driven retail Manager with 10+ years of experience driving sales within the fashion industry.
• Proven ability to implement highly effective sales, marketing and visual merchandising strategies to significantly increase company profits.
• Skilled in hiring, training and directing high performance sales teams.
• Dynamic interpersonal communication skills, critical to establishing rapport with customers, fostering a positive experience and forming lasting relationships.
• Experienced in utilizing strong knowledge of industry trends to make knowledge based product recommendations to fulfill customer needs.

Talbots / Kierland Present

Store Manager

• Fulfill key leadership position while directing daily operations for up to 30 employees within a fast-paced retail environment.
• Foster a positive customer experience; deliver high quality service and build lasting relationships.
• Closely monitor team sales performance; provide coaching and mentorship to significantly boost performance.
• Heavily involved in team building initiatives, including interviewing, hiring and training.
• Leverage highly effective visual merchandising strategies to promote Talbots brand.
• Streamline existing sales operations, resulting in significant growth and increases in profitability.
• Maintain utmost level of professionalism while resolving issues and handling complaints.
• Remain up to date on current fashion trends, key to ensuring a competitive edge throughout all phases of sale.

Talbots / Scottsdale, AZ 2010-Present

Assistant Manager

• Provide direct support to Store Manager while successfully managing daily operations within a fast-paced retail store.
• Demonstrate strong communication skills throughout interactions with customers; resolve inquiries and make knowledge based style recommendations.
• Consistently implement sales strategies to ensure achievement of objectives.
• Ensure overall satisfaction and fulfillment of needs.
• Use strong organizational abilities to oversee inventory control, product planning and resource management.
• Utilize effective visual merchandising strategies to promote product sales.

Waves Painting & Home Services, Inc., Desert Hills, AZ 2003-2010

General Partner / Owner

• Fulfilled key proprietary role, overseeing all operations within a fast-paced company servicing commercial and residential accounts.
• Successfully managed team of employees; closely monitored performance.
• Used excellent communication skills to build strong relationships with clients.
• Maintained accuracy throughout all financial operations, including accounting, accounts payable / receivable and inventory control.

Dillard s, Overland Park, KS 2002-2003

Area Sales Manager, Men s Sportswear Department

• Filled key leadership position within a fast-paced retail environment generating $8M in revenue.
• Responsible for overseeing daily operations and performance of 40+ employees.
• Conducted in depth training to boost overall sales.

Previous Positions:

Traffic Builders, Inc., Alcester, SD; Sales Director / Office Manager 1998-2002

Maurice s Lawrence, KS; Manager / Training Manager 1996-1997

Fashion Bug, Kansas City, MO / Salina, KS; Manager 1994-1996

Maurice s, Wichita / Manhattan / Winfield / Salina, KS; Manager / Training Manager 1986-1994

Fashion Merchandising / Management Degree, Brown Mackie Business College