Property Management

• Over 10 years of property management experience; possesses experience overseeing all operations for community containing 76 units, as well as oversight of 610 fee managed units.
• Continually recognized for high occupancy rates and low delinquency rates.
• Excellent organizational abilities; proven track record of maintaining accurate rent collection records and prioritizing work orders.
• Strong interpersonal communication skills, key to forming relationships with prospective and existing residents.

Francis Tuttle, Oklahoma City, OK 2016

Internship

• Demonstrated strong organizational, communication and administrative abilities while performing tasks.

VTT Management, Oklahoma City, OK 2014-2015

Assistant Property Manager

• Provided critical support to Property Manager, with associated responsibilities including rent collection, invoice management and inspection of units upon move in/out.
• Collaborated with leasing team to continually meet expectations.
• Maintained accuracy throughout financial statements and payroll processing.

Walmart 2011-2014

Financial Transactions Agent

• Maintained quality assurance throughout daily financial transactions valuing $100k+ daily.
• Received cross-utilization training as Invoice Officer and Comptroller.

Royal American Management Properties, Panama City, FL 2003-2010

Assistant Regional Manager/Property Manager (Patriot Pointe Apartments, Concord, NC)

• Applied strong property management abilities to oversee daily operations for 76 unit building, lead high performance teams and maintain resident satisfaction.
• Utilized excellent communication skills to form positive relationships with prospective and existing residents.
• Conducted administrative tasks, including scheduling, correspondence management and coordinating property visits.
• Promptly and professionally handled all delinquencies and represented company in small claims court.
• Main responsibilities included budget management, report generation, invoice management, facilitation of work orders and processing payroll.

Key Achievements:

• Continually maintained a 95-97% occupancy rate.
• Collected $100k+ in monthly rent; averaged a 1-3% delinquency rate in rent collections.
• Received multiple awards, including Highest Occupancy (2006, 2007 & 2008), Best Overall Administrator (2007), Outstanding Financial Performance (2007), Most Positive Attitude (2006) and Resident Relations (2005 & 2007).

National Property Management, Midwest City, OK 1997-2003

Assistant Property Manager, Meadowood Village

         Gained invaluable exposure to best property management practices while providing support to Property Manager.

         Ensured on time collection of $100k in monthly rent revenue.

         Duties included payroll reporting, performing administrative tasks and prioritizing maintenance work orders.

Administrative Assistant Certification, Francis Tuttle Technology Center, Oklahoma City, OK; 2015-2016

Microsoft Word Certification, Francis Tuttle Technology Center, Oklahoma City, OK; 2015-2016

National Technical Honor Society, Francis Tuttle Technology Center, Oklahoma City, OK; 2015-2016

Business Professionals of America (BPA) Member

Awarded 2^nd Place in 2015 BPA competition for administrative support.

Rescue Mission Volunteer

High School Diploma, Bicester Comprehensive School, Oxfordshire, England, UK

Fair Housing

Leasing for a Living

Advance Learning

Mold Awareness

Tax Credit

Curb Appeal

Time Management