Results-oriented professional with experience in leading information security operations functions focused on driving client satisfaction. Skilled in working with people of all levels using a proven approach to problem solving and process improvement. Leverage project management skills to lead performance and drive staff in both individual and team settings. Quick learner with the ability to thrive both independently and with a team. Excel in a fast-paced, multi-server environment. Eager to continue a successful career as a leader and integral staff member; targeting a position in the cyber security Risk Management field.

Scanning Processes | Vulnerability Detection | Time Management | Orxxxxxxnization | Teamwork | Communication

Security Measures | Regulatory Compliance | Relationship Building | Strategic Planning & Analysis | Systems Implementation

Critical Thinking | Collaborative Troubleshooting | On-Call Service Delivery | Client Relations

         Scan the network to produce vulnerability reports for all lines of business; also named the Web Scanner Lead

         Validate and remediate vulnerabilities during web and network scans across business lines

         Scan baselines for new server builds; also assess firewall and wireless access point logs to detect anomalies

         Collaborate with governance to review network, PCI and web scans

         Configured and maintained IDS; served in a lead role for the internal web scanning program

         Monitored data use and web access using Cisco WAAS and SEA

         Scanned internal websites across the software development lifecycle (SDLC) from inception through to the production phase

         Reviewed third-party scans to onboard external websites doing business with the bank; also scanned vendors devices before allowing them to xxxxxxin full access to the company network

         Evaluated firewall logs in search of anomalies and wireless access point logs

         Worked as the first person on-call for IDS and wireless alerts as needed

         Facilitated end-user and technical guidance as a Network Administrator to troubleshoot network issues, VPN and SharePoint

         Granted elevated rights on Windows, Novell and UNIX servers

         Established SQL services and automated tasks on Windows servers in conjunction with vendors and Engineers

         Created a directory structure on Windows, Novell and UNIX servers, along with a NAS-created folder structure

         Granted permission shares and folders

         Acted as the foremost on-call service provider 24/7; processed IDs and offered end-user support

         Created and secured process ID and passwords in UNIX and Windows; maintained ID password using Whisper Database

         Worked with offshore users of UNIX and Citrix using Citrix Management Console to administer restricted controls

         Was the Security Lead and Permissions Specialist in migrating Windows and Novell to a NAS structure; was an integral part of the Novell-to-Windows Migration team

         Assisted in the merger of several banks with SunTrust

         Expertly trained the ETRM Access team in basic UNIX administration, covered using sudo commands via a shell

         Carefully documented security administration functions and processes, calling on strong attention to detail

         Served as the first line of defense in troubleshooting web and network access concerns

         Created Static web sites with Windows ISS and structured website directories using FrontPage extensions and Open Deploy

         Devised Microsoft Server clusters to produce redundancy in databases and servers that housed business-critical data

         Worked with Courion to configure an automated process for role-based teammates using Courion s Account Courier product to create connectors to mainframe, Windows and Novell servers and software

         Manually provisioned personnel access using Linux and Novell mainframe active directories

         Worked in conjunction with team members to create role-based access guidelines

         Also liaised successfully with Courion to automate user provisioning

         Played in a key role on the Migration Team to onboard mergers

         Fielded phone calls to fulfill troubleshooting responsibilities and respond to access concerns from colleagues

         Supervised and mentored a three-person team of in backup tape maintenance operations using Reflection, an IBM Mainframe, for the Center and all of its subsidiaries and affiliates

         Helped migrate the Data Center from NT4 to Active Directory; also assisted the Server Build Team in configuring network and Active Directory building servers from inception to completion

         Worked in a crucial capacity in crafting an Operations Domain in Active Directory

         Performed initial network troubleshooting and reflection for Active Directory and Netware Administrator

         Offered ongoing technical support via phone to end-users, Operators and Managers; also fielded client phone inquiries and requests including data restoration from third-party media storage vendors

         Created jobs in TSO to manage the library

         Created and maintained a SQL Database that contained all the Tapes in the Database and Jobs that used them.

         Trained and replied to questions from staff specific to IBM mainframe commands

         Developed, generated and reconciled daily back-up inventory reports using Microsoft Excel and Reflection

         Administered user access rights for departmental employees using Windows 2000 Active Directory, Netware Administrator and Reflection Mainframe

         Controlled user disk quotas for Tape Librarians

         Wrote macros, used to seamlessly automate data queries using Visual Basic for Reflection

Bachelor s Degree, Information Systems, Monroe College (GPA: 3.69, Cum Laude)

Certifications: CISSP, GISP, SEC+, Microsoft Certified Systems Engineer, A+