• Results-driven Leader possessing over 10 years of experience in human resources, operations management and business development.
• Recognized for the ability to oversee all human resource services, ranging from employee relations management to new-hire on boarding and benefits administration.
• Experienced in maintaining strict compliance to company and state policies / regulations.
• Linguistic fluency in Spanish, German and English.

City of Sierra Madre 2016-Present

Elected City Clerk | Volunteer

• Fulfill critical, appointed leadership role as an advocate for the city.
• Leverage strong interpersonal communication skills to form positive relationships with government officials, agencies and private organizations.
• Strategically facilitate council meetings and meetings with high-profile government entities.
• Demonstrate excellent organizational abilities while creating annual budget of $125k for city elections.
• Submit budget proposals to 30 employees for thorough council reviews and approval.

Face & Body Salon | Pasadena and Sierra Madre, CA 2009-2017

Co-Managing Partner / Owner

• Assumed key proprietary role overseeing day to day operations within a fast-paced salon generating $175k annually.
• Directed all human resource services, including new employee on boarding, maintaining strict compliance to policies / procedures and managing employee relations.

         Heavily involved in hiring process; responsible for interviewing and conducting in-depth training.

         Thoroughly reviewed existing processes and adjusted as necessary to ensure overall safety and boost productivity.

         Successfully administered benefits and assembled compensation packages.

         Demonstrated a strong attention to detail while handling accounts payable and accounts receivable.

Key Achievements:

         Conducted in-depth market trend research to remain up to date on current industry practices; designed highly effective marketing tactics, leading to a 12% growth in customer base.

         Increased sales by 60% through product launches and promotions.

         Served as an industry expert guest on Good Day LA Fox Television and 790 KABC TalkRadio AM.

Chiemgauer Holzhaus GmbH & Co. Traunstein | Bayern, Germany 2004-2008 Administrator / HR Coordinator

• Directed daily human resource operations while performing various administrative tasks within a fast-paced environment.
• Contributed extensively to new employee on-boarding processes; responsible for interviewing, hiring and performing in-depth orientations.
• Generated detailed reports and relayed pertinent information to upper level management.
• Thoroughly vetted newly hired employees; conducted background checks, verified education / employment and verified results of pre-employment drug testing.
• Maintained strict compliance to employment laws.

Master of Science in Applied Organizational Psychology with Human Resources

University of Manchester, Manchester, England

Bachelor of Arts in Psychology, Minor in Sociology

University of Utah, Salt Lake City, Utah

Certificate of Ethical Leadership, City of Sierra Madre and County of Los Angeles

Fair Political Practices Commission Training, Statements of Economic Interests for the State of California Currently studying for Professional in Human Resources Certification (PHR)

Attended multiple Employment Law seminars, Landegger Baron Law Group, HRCI approved.

Volunteer, Lunch on Me

Volunteer, Mexican Consulate in Los Angeles.