Self-motivated, performance-driven leader and team player with vast background in broad-scope operations spanning production, distribution/route delivery, inventory control, and stock ordering to human resources, customer service, sales, data/records maintenance, and technologies

  Hands-on manager experienced in training, developing and coaching high-performance teams; equally effective in independent, management and collaborative roles

  Strategically prioritize, coordinate and manage workflow to maximize productivity and efficiency, control costs and optimize bottom-line results

  Extensive background in workplace and equipment safety; served as Safety Committee President, 1998-2003, and Advisor, 2003-2011

  Well-versed in vehicle and equipment operations; hold CDL-B License along with Forklift Certification and Smith System Certification

  Effective assessment/analytical, troubleshooting and problem solving skills

  Strong work ethic, with continual commitment to supporting employers in achieving and surpassing goals; currently work 6-days/65+ hours weekly

Route Manager/Sales Representative, DS Services-Las Vegas, NV 1995-Present

Route Sales Representative; 1995-2003/2015-current

  Rejoined company after brief hiatus to continue to contribute expertise toward managing profitable, high-production route comprised of both commercial and residential delivery accounts

  Strategically balance daily route operations to maximize productivity and ensure world-class service; includes strategically controlling inventory and effectively protecting company assets

  Productively consult with customers to identify and troubleshoot issues for prompt resolution

  Efficiently maintain customer data and transactions via handheld technology-driven system

  Consistently ensure compliance with safety standards in operating vehicles and equipment

Route Manager; 2003-2014

  Promoted to steer full-scope operations of branch routes, with focus on efficient, quality and cost-effective performance of team of Route Sales Representatives along with continual delivery of superior client servicing

  Relied upon to travel to multi-state branches to assist in turning around under-performing locations, introducing new computer systems and supporting company acquisitions

  Successfully trained, coached and motivated new and existing staff as well as collaborated with team to consistently achieve aggressive goals and objectives

  Strategically developed forecasts using MS Excel, Word and PowerPoint tools

Sales Representative, Hansons Windows 2015

  Effectively consulted with clients to define needs and delivered customized presentations of home improvement products/services

  Persuasively negotiated pricing to maintain competitive edge while maximizing profits

Relief Driver, Frito-Lay 2014-2015

  Efficiently delivered product to stores and effectively responded to and resolved customer issues to ensure high satisfaction levels; maintained customer stock levels and ordered product using hand-held computer system

  Drove revenue and target market growth by successfully negotiating additional display space

Ferries State University-Big Rapids, MI
Bachelor of Science-Finance ~ Associate of Applied Science