Driven, self-motivated and confident professional with more than 17 years of progressive automotive experience. Skilled in working to guarantee operational success in fast-paced environments. Fulfill duties at a high performance level in order to coordinate multiple demands at once. Able to effectively deliver projects on time and according to budget. Call on adaptability to mesh with evolving organizational needs. Leverage skills to achieve goals in team-focused and independent settings. Possess keen ability to build rapport with individuals and groups at all levels. Seeking a new and exciting role that will offer opportunities for advancement in Program Management or Business Analyst capacities.

Project Management | Business Analysis | Finance & Budgets | Product Launches | Cross-Functional Team Leadership

Product Launches | Interpersonal Communication | Problem Solving | Time Management | Organization

Agile | Strategic Planning | Critical Thinking | Computer Systems | MS Office (Access, Word)

         Oversee cost reduction and change management tracking functions within the organization

         Devise technical ideas across cross-functional teams; determine methods for costing and implementation to achieve a $10M cost reduction target for FY16

         Developed and utilize a Value Optimization process geared towards process adherence/development and user training/roll-out

         Oversee a cross-functional MS Access relational database (VBA) used to gather content using Agile methodology; present findings to the executive committee to drive positive decision making

         Introduced and presently utilize a quick judgment process to fuel initial cost savings and determine technical feasibility

         Created and call on others to reference a user training material; facilitate training in both large group and individual environments

         Designed and implement reporting metrics and processes for Engineering Value Optimization target achievement; oversaw cross-functional R&D localization to achieve targets for five consecutive years

         Devised a Monozukuri TdC reporting process comprised of engineering manufacturing and purchasing processes, used as a proactive countermeasure amidst a lack of forecasting visibility in order to achieve targets

         Served as a Business Analyst function and foremost contact for the VPM, Purchasing, Prototype, Certification, NTCNA-MEX VO and DDA departments, using Agile for system and process enhancements

         Became certified as a V-FaST Facilitator to fuel effective problem solving and process improvement measures

         Developed Nissan Americas CADICS in 2011 and supported the MC-A Regional Meeting in 2012

         Worked in a project management role to meet vehicle development milestones and craft process improvements focused on efficiency

         Tracked and reported vehicle development metrics for Altima, Sentra, Versa and JX35 launches from contract to SOP

         Established and executed a regional business plan to communize NTCNA and NTCNA-MEX engineering reporting processes

         Trained new department hires and facilitated ongoing guidance to achieve issue resolution amongst current staff

         Handled cost management using data analysis, as well as management and executive reporting

         Cross-collaboratively developed and implemented a PDT Activity Process used to verify vehicle engineering specifications and part cost change data

         Organized S-Lot and Sales Monitor operations for minor and major model launches

         Directed local and national branch-level banking campaigns by establishing and measuring objectives

         Used mentoring methods to coach and lead branch teams, as well as develop outbound marketing campaigns

         Originated and closed $3.5M in new client loans; also identified and closed investment sales with new clients in excess of $4.2M

         Earned a top 5% rank in peer class, as well as in the top 18% of all Relationship Managers across the organization

         Built and sustained a reliable client base using a series of self-directed marketing tactics; identified clients respective needs and provided customized investment solutions using individualized, consultative promotional methods

         Became Licensed through the National Association Security Dealers for Series 7 & 66) as well as through the National Futures Association for Series 31

         Gained licensure with the State of Michigan in Life, Accident and Health coverage

         Participated in and completed a Professional Foundation Program, which culminated in the Morgan Stanley designation of Retirement Planning Specialist

         Acted as a Project Manager and primary interface between account groups, clients and internal departments

         Effectively supported strategic customer engagements, selling and management of visibility efforts

         Led the team-driven design, development and implementation of a $750K web-based database used for tracking; fulfilled the project at 5% under budget

         Supervised an automated claim processing project for a Big Three automotive company that cur required staffing levels by 30% and client administration costs by 10%

         Led a dynamic five-person team in leading an audit review of Information Systems and Administration processes

         Also guided the Strategic Planning Team in driving solutions to tend to client needs for a $5M account

         Served as an effective intermediary between clients, field operations and corporate departments; developed and administered a $5M annual department budget

         Played a key role in product pricing; also resolved durability and reliability concerns

         Created yearly advertising and marketing in accordance with current and projected product development needs

         Co-designed and implemented marketing plans and field research that garnered a 30% annual segment sales increase for two consecutive years

         Managed group activities for a talented team of three Customer Service Representatives; often mentored and trained new hires

         Carefully addressed client concerns independent of program limitations

         Led investigations to develop comprehensive action plans

         Cut down on vehicle inventory for the Detroit Region from 91 days to an average of 85 days; also slashed file processing time by approximately 12%

Bachelor of Arts, University of Detroit-Mercy

Recipient, 2010 Silver VP/Director Award for the Earthquake Recovery Team