Accomplished leader seeking to launch the next chapter of my career in the retail banking industry.

  Personable leader with a consistent, proven track record of exceeding client expectations.

  Promoted on multiple occasions to positions of greater responsibility for exceeding performance goals.

  Outstanding ability to proactively identify and resolve problems and implement favorable solutions.

  Excellent listening, verbal communication and interpersonal skills to build and grow relationships with clients.

  Demonstrated ability to build and lead a team of personnel to maximize their potential and excel.

  Solid time management, attention to detail and organizational skills, including prioritizing tasks.

Sales Manager/Assistant Store Manager, Talbots Bellevue, WA Oct. 2016-Present

  Demonstrate excellent persuasive ability while selling products and services to female consumers.

  Showcase strong verbal communication and interpersonal skills to engage with customers and colleagues.

  Educate customers about unique service offerings, including credit cards.

  Lead a diverse and talented team of 16 associates to maximize their potential and excel.

  Display solid listening skills to understand customer complaints and implement favorable solutions.

  Process transactions for customers in an accurate, timely and efficient manner.

  Ensure the storefront is clean and well-maintained to ensure an enjoyable experience for the consumer.

Assistant Manager, White House Black Market Bellevue, WA Aug. 2014-June 2016

  Built and maintained positive communications with customers and colleagues at this women s apparel chain.

  Managed a talented team of up to 16 personnel to work together and achieve performance objectives.

  Educated and trained team members on best practices of operations, sales and customer service.

  Maintained Point of Sale (POS) systems and ensured associates adhered to policies and procedures.

  Ensured signage and other promotional displayed were well-presented throughout the store.

Store Manager (promoted from Assistant Manager), Dress Barn Bellevue, WA July 2006-Aug. 2014

  Promoted to manage two separate retail store locations within 18 months of hire.

  Gained the trust, confidence and respect of management to lead the opening of a new store.

  Recruited and hired candidates and trained and led a sales staff of up to 15 personnel.

  Organized and executed two major in-store fashion design events per year.

Assistant Manager (promoted from Sales Associate), Lane Bryant Bellevue, WA Feb. 2004-July 2006

  Consistently exceeded performance objectives, earning a promotion for outstanding achievements.

Hair and Color Specialist, Jean Louise David New York, NY Sept. 1999-Nov. 2003

  Build and maintained positive communications with customers and co-workers.

Supervisor (promoted from Sales Associate), Lechter New York, NY June 1997-Sept. 1999

  Earned a promotion after just five months for exceeding performance objectives.

Bachelors Degree, Women Clothing Technology and Manufacturing, Fashion Design Institute Riga, Latvia

  Degree equivalent to a Bachelors degree in the United States.

Dear Hiring Manager:

With this letter, I wish to express my strong interest in joining your organization as a (INSERT JOB TITLE HERE).

As demonstrated in the accompanying resume, I am an accomplished, personable leader with a consistent, proven track record of exceeding client expectations. For example, during my career, I have been promoted on multiple occasions to positions of greater responsibility for exceeding performance goals. I have an outstanding ability to proactively identify and resolve problems and implement favorable solutions. I also offer excellent listening, verbal communication and interpersonal skills to build and grow relationships with clients. Furthermore, I have a demonstrated ability to build and lead a team of personnel to maximize their potential and excel. Among my unique skills, abilities and achievements:

  Showcased strong verbal communication and interpersonal skills to engage with customers and colleagues.

  Led a diverse and talented team of 16 associates to maximize their potential and excel.

  Educated customers about unique service offerings, including credit cards.

  Trained team members on best practices of operations, sales and customer service.

  Displayed solid listening skills to understand customer complaints and implement favorable solutions.

  Processed transactions for customers in an accurate, timely and efficient manner.

  Organized and executed two major in-store events per year.

  Ensured signage and other promotional displayed were well-presented.

  Gained the trust, confidence and respect of management to lead the opening of a new store.

As your leader, you will find me to be a team player committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

425-647-9474