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Administrative leader with a proven track record of exceeding performance goals.
Strong background providing support to executives as well as coordinating and executing events.
Outstanding ability to lead and train team members on best practices of administrative operations.
Solid time management, organizational and attention to detail skills, including prioritizing tasks.
Proficient with Microsoft Office Suite.
Administrative Management Team Building/Leadership Staff Management/Training
Operations Management Event Coordination Strategic Planning
Problem Solving Continuous Improvement Budget Management
Provided administrative support to executives, including business owners and vice presidents.
Communicated effectively with key stakeholders in person, over the telephone and via email.
Scheduled appointments and meetings on behalf of executive personnel, and recorded meeting minutes.
Booked travel arrangements, including transportation and lodging accommodations.
Planned and executed a variety of large-scale events to meet performance objectives.
Created budgets, spreadsheets, databases, and filing systems that improved office operations.
Performed light bookkeeping tasks, including processing accounts payable and accounts receivable.
Demonstrated strong writing skills to draft detailed correspondence or reports.
Ordered office supplies in an accurate, timely and efficient manner.
Maintained files, records and licenses in accordance with privacy and confidentiality policies.
Led a diverse team of personnel to maximize their potential and excel, including training staff.
Delegated specific responsibilities to individual personnel to achieve performance objectives.
Reviewed employee performance, including identifying areas for improvement.
Senior Administrative Support, New York Life Insurance Co. San Jose, CA July 2002-Present
Bookkeeper, Creative Builders Santa Clara, CA 2000-2001
Food Service Manager, Golden State Baptist College Santa Clara, CA 1996-2001
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