Administrative & Customer Service Specialist

• Impressive blend of administrative, accounting and customer service skills gained from 11+ years of professional experience.
• Recognized for the ability to provide high quality support to upper level management teams in fast-paced office environments.
• Top-notch organizational abilities, key to managing schedules / calendars, facilitating meetings and maintaining accurate records.

Bowman Companies, Inc. 2008-Present

Executive Administrative Assistant / Bookkeeper

• Provide high quality administrative support within a fast-paced office environment.
• Perform various accounting functions with utmost accuracy, including accounts payable management, invoice management, fulfilling check requests and balancing cash drawer.
• Demonstrate strong interpersonal abilities throughout daily interactions with patrons.
• Streamline existing office processes to significantly increase efficiency; recognized for substantially cutting company labor expenses.
• Develop prompt solutions to resolve violations; strategically coordinate with vendors for repair.
• Associated duties include report generation, maintaining proper supply inventory levels and recording meeting minutes.
• Heavily involved in automation of accounting code system.

ERA Crossroads 2006-2008

Administrative Assistant / Bookkeeper

• Fulfilled key administrative and bookkeeping role, with responsibilities including accounts payable management, handling invoices and generating detailed reports.
• Delivered high quality service to tenants / patrons; resolved inquiries via phone and in person.
• Thoroughly reviewed all documents / financial data for accuracy and quality control.
• Used strong organizational skills to maintain proper office supply inventory levels.

Coursework Completed, Computer Learning Center, Alexandria, VA

High School Diploma, North Stafford High School, Stafford, VA