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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx |


Administrative & Customer Service Specialist


Profile of Qualifications


  • Impressive blend of administrative, accounting and customer service skills gained from 11+ years of professional experience.
  • Recognized for the ability to provide high quality support to upper level management teams in fast-paced office environments.
  • Top-notch organizational abilities, key to managing schedules / calendars, facilitating meetings and maintaining accurate records.


Key Areas of Expertise


  Administrative Operations

   Database Management

  Accounts Payable Management

  Customer Service

   Report Generation



  Vendor Management

  MS Office Suite


Professional Synopsis


Bowman Companies, Inc. 2008-Present

Executive Administrative Assistant / Bookkeeper

  • Provide high quality administrative support within a fast-paced office environment.
  • Perform various accounting functions with utmost accuracy, including accounts payable management, invoice management, fulfilling check requests and balancing cash drawer.
  • Demonstrate strong interpersonal abilities throughout daily interactions with patrons.
  • Streamline existing office processes to significantly increase efficiency; recognized for substantially cutting company labor expenses.
  • Develop prompt solutions to resolve violations; strategically coordinate with vendors for repair.
  • Associated duties include report generation, maintaining proper supply inventory levels and recording meeting minutes.
  • Heavily involved in automation of accounting code system.


ERA Crossroads 2006-2008

Administrative Assistant / Bookkeeper

  • Fulfilled key administrative and bookkeeping role, with responsibilities including accounts payable management, handling invoices and generating detailed reports.
  • Delivered high quality service to tenants / patrons; resolved inquiries via phone and in person.
  • Thoroughly reviewed all documents / financial data for accuracy and quality control.
  • Used strong organizational skills to maintain proper office supply inventory levels.




Coursework Completed, Computer Learning Center, Alexandria, VA

High School Diploma, North Stafford High School, Stafford, VA


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