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Driven, focused, and knowledgeable Sales Manager with several years of experience in high-stress environments in addition to a strong background within a variety of industries. Experienced in overseeing daily operations, leading cross-functional teams, managing millions of dollars in inventory, and streamlining current processes. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in reducing operational costs and fostering positive relationships with co-workers, vendors, clients, and members of the community.

• Successfully improved the metrics of several underperforming stores which has included decreasing labor output by 52% in addition to increasing gross profit 3 years in a row

• Played a lead role in developing and implementing unique processes which were focused on increasing efficiency and productivity within the organization

• Coordinated several large-scale events which required fostering positive relationships with members of the community and local businesses

  Directly manage several day-to-day functions in a fast-paced environment which includes managing employees, overseeing over $6 million in inventory, and improving productivity and efficiency

  Oversee the implementation of company-wide promotions within the store, handle opening/closing procedures, and supervise a team of 11 Department Managers

  Utilize exceptional operational acumen in order to oversee all new hire benefit administration, time-off/vacation requests, and professional development/training

  Ensure that all customer concerns are addressed in a timely manner with a focus on resolving issues and retaining the customer s business

  Successfully drive sales throughout the store by implementing sales programs, forecasting sales levels, identifying sales opportunities, and tracking employee participation and performance