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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Administrative Support Specialist


Profile of Qualifications


  • Dynamic leadership and interpersonal abilities, critical to rapidly establishing rapport and fostering lasting relationships.
  • Excel in prioritizing, organizing and managing workflow to achieve critical timelines and performance goals.
  • Possesses an in depth understanding of multiple industries, including real estate, healthcare and non-profit organizations.


Key Achievements


  • Continually recognized for excellent performance, attendance and implementation of innovative strategies.
  • Utilized strong event coordination skills to successfully plan all aspects of conferences, exhibit halls and lunches for 200+ attendees.
  • Contributed extensively to acquisition of outstanding payments by overseeing client billing for 6 locations and 12 doctors.


Areas of Expertise


   Administrative Operations

   Interpersonal Communication


   Organizational Management

   Medical Billing/Coding


   Human Resource Services

   Event Coordination

   MS Office Suite


Professional Synopsis


Alvernon Optical / Arizona Association of Dispensing Opticians, Tucson, AZ 2010-2016

Business Office Administrator / Professional Association Executive Director

  • Leveraged administrative expertise to successfully provide executive level support, with associated responsibilities including policy/procedure adherence, correspondence management and bookkeeping.
  • Demonstrated strong leadership skills throughout oversight of clerical staff and training program implementation.
  • Streamlined process improvement initiatives, resulting in optimized efficiency throughout daily operations.
  • Oversaw human resource services, including benefits administration, staff relations and employee orientation.
  • Maintained accuracy throughout patient records, as well as billing procedures.
  • Provided top notch customer service, focusing on inquiry resolution, satisfaction and complaint management.


S&M Fire Systems, Tucson, AZ 2007-2010

Administrative Assistant / Bookkeeper

  • Fulfilled key administrative support position, with chief duties including accounts payable/receivable management, client record maintenance and scheduling.
  • Strategically organized and handled incoming and outgoing email and mail correspondence.
  • Increased operational efficiency throughout implementation of innovative office management strategies.


Bancroft and Associates, Tucson, AZ 2002-2007

Executive Assistant, Licensed Realtor

  • Received merit based promotion by exemplifying strong administrative, organizational and leadership abilities.
  • Interfaced with clients daily, providing support, recommendations and ensuring satisfaction.
  • Thoroughly tracked client information within database.
  • Increased company web presence by strategically maintaining website and managing site content.

Education & Professional Development


Business Management Coursework Completed, Pima Community College, Tucson, AZ

High School Diploma, Tucson High, Tucson, AZ

Arizona State Notary, Commission # 281850

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