Business Professional, with long-term, multi-facetted experience and capabilities, seeking a challenging Personal Banker or Teller Assignment

Customer Support and Service Relationship Development ~ Insurance Planning and Upgrading ~ Documentation Management ~ Payroll Oversight ~ Cash/Credit/Debit Account Management

  Solid background in variety of operational areas, with strong competency in providing excellent customer support, staff and personnel interaction, records and documentation management, customer/co-worker interface, problem/issue resolution, and clerical strengths including computer literacy and database management

  Efficiently prioritize large volumes of assignments, providing exemplary performance under demanding conditions

  Excel in prioritizing, planning and coordinating assignments for optimal productivity and operational performance; organize and manage workflow to maximize efficiency and meet critical timelines; possess dynamic communication and interpersonal relations skills

  Strong work ethic, with commitment to achieving performance goals; talent for rapidly adapting skills and acquiring new knowledge to master new assignments; exceptionally hard worker willing to take on difficult tasks and complete them successfully and according to directive parameters

  Associate of Arts, Business Studies

  Spanish linguist

Sales Insurance Agent, GEICO Insurance, Chula Visa, CA 2014 Present

         Meet/exceed expectations of clientele as well as organizational management.

         Successful in utilizing exceptional strengths in sales as well as developing strong interpersonal working relationships to surface and identify business development and growth opportunities.

         Consistently successful closer employing tenacity/persistence to achieve goals while always displaying professionalism as well as exemplary ethics.

         Designed and implemented multiple sales plans; oversaw full-life-cycle from prospecting to sales close as well as crucial follow-up.

Sales Insurance Agent, Fred Loya Insurance, National City, CA 2013 2014

         Utilized subject matter expertise to calculate insurance premiums and assist clients with determining payment methods.

         Employed skills in establishing rapport and excellent working relationships with clients to clearly communicate various features of new policies as well as advantages/disadvantages of client existing policies, in support of upgrading insurance coverage.

         Additionally provided excellent administrative support in managing documentation, including reinstating policies and overseeing policy renewals, and maintaining all client records.

Fish Processor / Administrative Assistant, Islet Fish Producers, Kenai, AK 2009

         Retained to author dock fish tickets, file tally sheets and provide fishermen payments.

         Served as administrator, with responsibilities for directing office operations/communications as well as supporting supervisors.

Cashier, Northgate Market, West Covina, CA 2007 2008

         Successfully provided exceptional customer service and supported client transactions; answered inquiries concerning products/services and managed multiple banking and financial-related services including processing checks/cash/debit/credit payments and managing all product returns/refunds.

Mesa College, San Diego, CA, Associate of Arts, Business Studies

Date

Hiring Agent Name

Title

Company Name

Address

City, State Zip Code

Dear :

I am currently seeking a challenging new assignment as a Personal Banker or Teller and am submitting my resume for your review.

As demonstrated in the accompanying material, my professional qualifications include an Associate of Arts in Business Studies and over eight years of successful business experience in numerous roles including as an Insurance Agent for GEICO in Chula Vista, CA, as well as an Insurance Agent for Fred Loya Insurance in National City, CA. In these roles I gained experience in working closely with multiple clients, developing excellent interpersonal working relationships and honing skills in identifying client needs and fulfilling them. Earlier, I was an Administrative Assistant with a food processing venture in Alaska and developed strong customer service skills while serving in a small retail organization.

In my assignments in insurance sales, I gained expertise in such areas as meeting and exceeding the expectations of clients as well as my company management. I designed and implemented a wide array of sales plans and skillfully managed full-life-cycle sales activities, from prospecting to sales close. I continually utilized my personal strengths of persistence and tenacity to achieve my set goals while always displaying professionalism and a strong adherence to ethical parameters.

Throughout my career I have exhibited a commitment to quality and consistent compliance with critical governing directives, standards, policies and procedures. I am confident in my ability to deliver immediate and long-term results, and you will find me to be a performance-driven leader and collaborative team player focused on achieving and surpassing goals.

I am eager to discuss how my qualifications match your needs, and look forward to interviewing with you at your earliest convenience. In advance, I thank you for your time and consideration.

Sincerely,

Yyyyyy x. yyyyyy

Attachment

Date

Contact Name

Company Name

Address

City/State/Zip Code

Dear :

I would like to thank you for providing me the opportunity to interview with you and discuss the exciting position currently available with your organization.  Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.

As discussed, I am an enthusiastic, disciplined team player eager to continue a successful career as a dedicated member of your staff.  I believe you will find my dynamic management, coordination and communications skills vital to your organization and I look forward to contributing to your success.

Should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  Again, thank you for the enlightening interview.  I look forward to your response.

Sincerely,

Yyyyyy x. yyyyyy