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Yyyyyy x. yyyyyy

2307 Emerald Dr. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx |


Profile of Qualifications


Account Management | Operations Supervision | Strategic Planning | Business Development | Training Implementation

Regulatory Compliance | Quality Assurance | Shipping & Receiving | Assembly Processes | Interpersonal Communication

Lean Processes |Stakeholder Relations | Critical Thinking | Problem Solving | OTM, ERP, Oracle | MS Office

  Dynamic and high-achieving professional with over 15 years of valuable and comprehensive experience in varied supervisory roles

  Driven with proven experience in managing multiple business divisions and locations across the eastern United States

  Skilled in working to achieve the utmost in customer satisfaction

  Thrives in autonomous, independent work environments; also works well as a cross-functional team member

  Successful in selling and opening new business; self-acclaimed people person who enjoys traveling and working with others outside of standard warehouse and office environments

  Fosters mutually beneficial and strategic partnerships with stakeholders in order to improve processes and deliver fruitful results

  Adept in making important decisions through the careful analysis of complex information

  Seeking a role that will allow for a continued leverage of skills and offer opportunities for professional development


Professional Synopsis


CEVA Logistics | Operations Supervisor Global Shipping Dept. 2015 Present

  Manage all administrative and shop personnel in delivering customer service within an 800K square-foot Atlanta-based warehouse

  Schedule all domestic and global shipments ranging from parcel to multi-container multi-million-dollar orders

  Liaise with upstream departments. to ensure smooth delivery processing that meets requirements for customers around the world

  Utilize client s systems to follow parts from receiving to shipping and to process orders for shipment

  Leverage Cargo Wizard for large container orders to guarantee that the proper number of containers are ordered

  Work in conjunction with Customer Service personnel to confirm adherence to all client needs

  Play a key role in vital processes, e.g. hiring, training, payroll, benefits, safety instruction, quality assurance and auditing, etc.,

  Assess shipping operation and all operational improvements using Lean principles


Rail Fueling Group | Operations Manager 1998 2015

  Supervised as many as 159 union Drivers across multiple locations within the Eastern U.S.

  Maintain delivery of up to 135M xxxxxxllons of diesel fuel per year, either directly to storage (DTS) or directly to locomotive (DTL), to meet NS and CSX Railroad clients respective needs

  Worked in a Field Liaison role to communicate with customers daily rexxxxxxrding safety and service concerns; ensured that staff performed their jobs safely, using coaching, training and audit processes

  Maintained P.O., mileage and allocation logs, along with additional administrative duties, e.g. repairs and general machine upkeep

  Completed all company requirements and adhered to both governmental and regulatory agencies specific to the repair and inspection of tractors and trailers

  Procured estimates for repairs and processed payment invoices including authorizations for expenditures

  Recruited, hired and trained Drivers; completed workplace investixxxxxxtions and led staff discipline including performance evaluations

  Processes payroll and completed additional administrative duties that supported staffing functions; included spearheading employee sensing sessions and other meetings

  Deliver aid in completing special projects as assigned including bulk storage tank reworks, union negotiations, employee handbook development, emergency incident response, new business start-up and the like

  Xxxxxxined P&L expertise in negotiating contracts for NS Railroad Fueling 1330 and NS Railroad Container Yard 11135

  Recruited, hired, mentored and managed personnel including supervisors, drivers, crane operators, and administrators across multiple locations and three separate contracts: 124 CSX Railroad Locomotive Fueling, 1330 NS Railroad Locomotive Fueling and 11135 NS Railroad Container Yard in support of Toyota s assembly plant in Georgetown, KY


Ford Assembly Plant | Operations Manager/Supervisor 1999 2000

  Delivered comprehensive supervision to employees across departments including CTI and APMSI [United Auto Workers]

  Acted in a company representative capacity to handle union issues such as grievances and contract negotiations

  Implemented process improvements, inventory control measures and audits to ensure the proper flow of materials to the customer

  Worked as the company s AS 400 System Administrator and Local WAN Administrator due to technological know-how; also maintained hardware and software for network and sequence computers and programs

  Named as the company s ISO 9002 Lead Auditor, Local Quality Representative and Q-1 Administrator

  Xxxxxxined MOST Certification to help bolster levels of expertise in industrial engineering and warehouse layout

Yyyyyy x. yyyyyy

Page Two


Additional Experience


  Store Manager, Northern Hydraulics

  Purchasing Agent, Wal-Mart Vision Centers

  International Cargo Agent, Delta Airlines

  Warehouse Manager, General Wholesale

  Territory Sales, Conwood Company and Colonial Distributing

  91B10 Medical Specialist, Xxxxxx Army National Guard




Masters of Business Administration Courses, Xxxxxx College & State University

Bachelor of Business Administration, Xxxxxx College & State University

Pre-Licensure, Real Estate, Heart of Xxxxxx Technical Institute


Professional Development


On Track Worker (Contractor Safety, Facilitator Certification) |TWIC (Certified) | E-Railsafe (Certified) | AES (Certified)

Seven Habits of Highly Effective Managers | Contract Manager Training (CMST) | Corp. E-Leaning Program

EQS Orientation and Implementation Workshop | Talent Development Workshop Development of Workforce Talents

Alcohol and Controlled Substance, Reasonable Suspicion Training | Hazardous Material Train the Trainer Certification

Basic HAZMAT - Delta International Cargo | xxxxxx (Summer 91) |U. S. Army Medical Specialist Training | U. S. Army Basic Training

Delta Basic Airport Safety | S.M.A.R.T.E.R. A.C.T.I.O.N. Certification, Effective Management for Maximum Efficiency

Managing and Improving Warehouse Operations Course | LRQA certified, ISO 9002 Lead Auditor Course

MOST Certified | Maynard Operational Sequencing Techniques Course| Friedman Group Management Camp


Honors & Accolades


Zero Defect Startup Award, Georgetown KY, Intermodal Freight Yard in support of Toyota Assembly Plant

Exceptional Service Award (2) for exceeding 99.9975% Contract (CEVA Fueling Group)

President s Award for outstanding Safety Performance

PRIDE Award Recipient












Yyyyyy x. yyyyyy

2307 Emerald Dr. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx |



March 16, 2018



Hiring Agent Name


Company Name


City/State/Zip Code



Dear [Hiring Agent Name],


I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:


  I bring to any Operations Management role over 15 years of exemplary performance, paired with a track record of notable success in all jobs I ve held. I work hard to foster positive stakeholder relations.


  I am also highly comfortable in working to achieve orxxxxxxnizational objectives with the aid of cross-functional groups and individual contributors at all levels. I excel as both a team member and independent achiever in working to surpass both orxxxxxxnizational and client expectations.


  My passion for efficiency and process improvement permeates my career history. I feel that I have a knack for fueling connections with others and instilling a feeling of trust into all relationships I develop. My drive to connect with others motivates me to achieve greatness and deliver the utmost in quality service.


  Outside of my career background, I hold a Bachelor of Business Administration and completed MBA coursework, both at Xxxxxx College & State University. Furthermore, I have completed countless trainings, both in civilian capacities and during my time served in the military.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your orxxxxxxnization, and look forward to interviewing with you in the near future.



Yyyyyy x. yyyyyy

Enc. Resume


















Yyyyyy x. yyyyyy

2307 Emerald Dr. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx |



March 16, 2018



Contact Name

Company Name


City/State/Zip Code



Dear _____________________:


I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company. Having xxxxxxined a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.


As discussed, my background should translate to dynamic results as a member of your team. In particular, I believe you will find my expertise in (ADDRESS A FEW SKILLS/QUALIFICATIONS/ACHIEVEMENTS RELEVANT TO THE POSITION WHICH YOU DISCUSSED DURING THE INTERVEIW) vital to your immediate and long-term objectives.


Should you have any additional questions, or to further discuss this opportunity, please feel free to contact me at your earliest convenience. Axxxxxxin, thank you for the enlightening interview. I look forward to your response and am eager to contribute to your success.



Yyyyyy x. yyyyyy

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