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Yyyyyy x. yyyyyy
2307 Emerald Dr. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com
Profile of Qualifications
Account Management | Operations Supervision | Strategic Planning | Business Development | Training Implementation
Regulatory Compliance | Quality Assurance | Shipping & Receiving | Assembly Processes | Interpersonal Communication
Lean Processes |Stakeholder Relations | Critical Thinking | Problem Solving | OTM, ERP, Oracle | MS Office
Dynamic and high-achieving professional with over 15 years of valuable and comprehensive experience in varied supervisory roles
Driven with proven experience in managing multiple business divisions and locations across the eastern United States
Skilled in working to achieve the utmost in customer satisfaction
Thrives in autonomous, independent work environments; also works well as a cross-functional team member
Successful in selling and opening new business; self-acclaimed people person who enjoys traveling and working with others outside of standard warehouse and office environments
Fosters mutually beneficial and strategic partnerships with stakeholders in order to improve processes and deliver fruitful results
Adept in making important decisions through the careful analysis of complex information
Seeking a role that will allow for a continued leverage of skills and offer opportunities for professional development
Professional Synopsis
CEVA Logistics | Operations Supervisor Global Shipping Dept. 2015 Present
Manage all administrative and shop personnel in delivering customer service within an 800K square-foot Atlanta-based warehouse
Schedule all domestic and global shipments ranging from parcel to multi-container multi-million-dollar orders
Liaise with upstream departments. to ensure smooth delivery processing that meets requirements for customers around the world
Utilize client s systems to follow parts from receiving to shipping and to process orders for shipment
Leverage Cargo Wizard for large container orders to guarantee that the proper number of containers are ordered
Work in conjunction with Customer Service personnel to confirm adherence to all client needs
Play a key role in vital processes, e.g. hiring, training, payroll, benefits, safety instruction, quality assurance and auditing, etc.,
Assess shipping operation and all operational improvements using Lean principles
Rail Fueling Group | Operations Manager 1998 2015
Supervised as many as 159 union Drivers across multiple locations within the Eastern U.S.
Maintain delivery of up to 135M xxxxxxllons of diesel fuel per year, either directly to storage (DTS) or directly to locomotive (DTL), to meet NS and CSX Railroad clients respective needs
Worked in a Field Liaison role to communicate with customers daily rexxxxxxrding safety and service concerns; ensured that staff performed their jobs safely, using coaching, training and audit processes
Maintained P.O., mileage and allocation logs, along with additional administrative duties, e.g. repairs and general machine upkeep
Completed all company requirements and adhered to both governmental and regulatory agencies specific to the repair and inspection of tractors and trailers
Procured estimates for repairs and processed payment invoices including authorizations for expenditures
Recruited, hired and trained Drivers; completed workplace investixxxxxxtions and led staff discipline including performance evaluations
Processes payroll and completed additional administrative duties that supported staffing functions; included spearheading employee sensing sessions and other meetings
Deliver aid in completing special projects as assigned including bulk storage tank reworks, union negotiations, employee handbook development, emergency incident response, new business start-up and the like
Xxxxxxined P&L expertise in negotiating contracts for NS Railroad Fueling 1330 and NS Railroad Container Yard 11135
Recruited, hired, mentored and managed personnel including supervisors, drivers, crane operators, and administrators across multiple locations and three separate contracts: 124 CSX Railroad Locomotive Fueling, 1330 NS Railroad Locomotive Fueling and 11135 NS Railroad Container Yard in support of Toyota s assembly plant in Georgetown, KY
Ford Assembly Plant | Operations Manager/Supervisor 1999 2000
Delivered comprehensive supervision to employees across departments including CTI and APMSI [United Auto Workers]
Acted in a company representative capacity to handle union issues such as grievances and contract negotiations
Implemented process improvements, inventory control measures and audits to ensure the proper flow of materials to the customer
Worked as the company s AS 400 System Administrator and Local WAN Administrator due to technological know-how; also maintained hardware and software for network and sequence computers and programs
Named as the company s ISO 9002 Lead Auditor, Local Quality Representative and Q-1 Administrator
Xxxxxxined MOST Certification to help bolster levels of expertise in industrial engineering and warehouse layout
Yyyyyy x. yyyyyy
Page Two
Additional Experience
Store Manager, Northern Hydraulics
Purchasing Agent, Wal-Mart Vision Centers
International Cargo Agent, Delta Airlines
Warehouse Manager, General Wholesale
Territory Sales, Conwood Company and Colonial Distributing
91B10 Medical Specialist, Xxxxxx Army National Guard
Education
Masters of Business Administration Courses, Xxxxxx College & State University
Bachelor of Business Administration, Xxxxxx College & State University
Pre-Licensure, Real Estate, Heart of Xxxxxx Technical Institute
Professional Development
On Track Worker (Contractor Safety, Facilitator Certification) |TWIC (Certified) | E-Railsafe (Certified) | AES (Certified)
Seven Habits of Highly Effective Managers | Contract Manager Training (CMST) | Corp. E-Leaning Program
EQS Orientation and Implementation Workshop | Talent Development Workshop Development of Workforce Talents
Alcohol and Controlled Substance, Reasonable Suspicion Training | Hazardous Material Train the Trainer Certification
Basic HAZMAT - Delta International Cargo | xxxxxx (Summer 91) |U. S. Army Medical Specialist Training | U. S. Army Basic Training
Delta Basic Airport Safety | S.M.A.R.T.E.R. A.C.T.I.O.N. Certification, Effective Management for Maximum Efficiency
Managing and Improving Warehouse Operations Course | LRQA certified, ISO 9002 Lead Auditor Course
MOST Certified | Maynard Operational Sequencing Techniques Course| Friedman Group Management Camp
Honors & Accolades
Zero Defect Startup Award, Georgetown KY, Intermodal Freight Yard in support of Toyota Assembly Plant
Exceptional Service Award (2) for exceeding 99.9975% Contract (CEVA Fueling Group)
President s Award for outstanding Safety Performance
PRIDE Award Recipient
Yyyyyy x. yyyyyy
2307 Emerald Dr. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com
March 16, 2018
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear [Hiring Agent Name],
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:
I bring to any Operations Management role over 15 years of exemplary performance, paired with a track record of notable success in all jobs I ve held. I work hard to foster positive stakeholder relations.
I am also highly comfortable in working to achieve orxxxxxxnizational objectives with the aid of cross-functional groups and individual contributors at all levels. I excel as both a team member and independent achiever in working to surpass both orxxxxxxnizational and client expectations.
My passion for efficiency and process improvement permeates my career history. I feel that I have a knack for fueling connections with others and instilling a feeling of trust into all relationships I develop. My drive to connect with others motivates me to achieve greatness and deliver the utmost in quality service.
Outside of my career background, I hold a Bachelor of Business Administration and completed MBA coursework, both at Xxxxxx College & State University. Furthermore, I have completed countless trainings, both in civilian capacities and during my time served in the military.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your orxxxxxxnization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
Enc. Resume
Yyyyyy x. yyyyyy
2307 Emerald Dr. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com
March 16, 2018
Contact Name
Company Name
Address
City/State/Zip Code
Dear _____________________:
I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company. Having xxxxxxined a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.
As discussed, my background should translate to dynamic results as a member of your team. In particular, I believe you will find my expertise in (ADDRESS A FEW SKILLS/QUALIFICATIONS/ACHIEVEMENTS RELEVANT TO THE POSITION WHICH YOU DISCUSSED DURING THE INTERVEIW) vital to your immediate and long-term objectives.
Should you have any additional questions, or to further discuss this opportunity, please feel free to contact me at your earliest convenience. Axxxxxxin, thank you for the enlightening interview. I look forward to your response and am eager to contribute to your success.
Sincerely,
Yyyyyy x. yyyyyy
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