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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Experienced Strategic Leader with 20+ years of experience in high-stress environments along with a strong background within the retail industry. Experienced in managing day-to-day administrative operations, implementing standard operations procedures, and supervising cross-functional teams. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with clients, co-workers, and members of management.


Key Competencies


         Operations Management

         Policy Development

         Cost Reduction Strategies

         Strategy Development


         Retail Industry

         Complex Problem Solving

         Loss Control

         ICD-10 Training


         Process Improvement

         Attention to Detail

         Staff Management

         Project Management


Professional Experience

Nettersvilles Auto Repair 2006-Present


  • Directly manage several daily administrative operations within a fast-paced environment with a focus on increasing productivity and efficiency
  • Create comprehensive marketing documentation, recruit/hire employees, providing training to staff members, and handle financial operations as needed
  • Successfully achieve approximately $1.2 million in sales which resulted in a 60% profit


Hemco Auto Salvage 2003-2006


  • Owned and operated a successful business which required analyzing and purchasing inventory along with working effectively with clients
  • Played a lead role in financial operations, staff management, and business development/sales best practices which resulted in a high level of profit within the organization


Walgreens Drug Store 1993-2003

Store Manager

  Oversaw the implementation of company-wide promotions within the store, handled opening and closing procedures, and ensured that the store is continuously in compliance with both company-wide and federal regulations

  Utilized exceptional analytical skills to analyze and control all operational expenses which includes payroll and other manageable items

  Ensured that all customer concerns are addressed in a timely manner with a focus on resolving issues and retaining the customer s business

  Successfully drove sales throughout the store by implementing sales programs, forecasting sales levels, identifying sales opportunities, and tracking employee participation and performance




Bachelor of Science in Business, University of Phoenix

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