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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Experienced Strategic Leader with 20+ years of experience in high-stress environments along with a strong background within the retail industry. Experienced in managing day-to-day administrative operations, implementing standard operations procedures, and supervising cross-functional teams. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with clients, co-workers, and members of management.
Key Competencies
Operations Management Policy Development Cost Reduction Strategies Strategy Development |
Retail Industry Complex Problem Solving Loss Control ICD-10 Training |
Process Improvement Attention to Detail Staff Management Project Management
|
Professional Experience
Nettersvilles Auto Repair 2006-Present
Owner/Operator
- Directly manage several daily administrative operations within a fast-paced environment with a focus on increasing productivity and efficiency
- Create comprehensive marketing documentation, recruit/hire employees, providing training to staff members, and handle financial operations as needed
- Successfully achieve approximately $1.2 million in sales which resulted in a 60% profit
Hemco Auto Salvage 2003-2006
Owner/Operator
- Owned and operated a successful business which required analyzing and purchasing inventory along with working effectively with clients
- Played a lead role in financial operations, staff management, and business development/sales best practices which resulted in a high level of profit within the organization
Walgreens Drug Store 1993-2003
Store Manager
Oversaw the implementation of company-wide promotions within the store, handled opening and closing procedures, and ensured that the store is continuously in compliance with both company-wide and federal regulations
Utilized exceptional analytical skills to analyze and control all operational expenses which includes payroll and other manageable items
Ensured that all customer concerns are addressed in a timely manner with a focus on resolving issues and retaining the customer s business
Successfully drove sales throughout the store by implementing sales programs, forecasting sales levels, identifying sales opportunities, and tracking employee participation and performance
Education
Bachelor of Science in Business, University of Phoenix
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