Dedicated Professional eager to contribute over 25 years of experience to a progressive opportunity within the Durable Medical Equipment industry.

• In depth understanding of customizing durable medical equipment to cater to specific patient needs.
• Proven ability to implement effective process improvement initiatives to streamline daily warehouse operations.
• Strong leadership skills demonstrated throughout extensive staff management experience.

T.D. Medical, Hollywood, FL 1988-Present

Service department Manager/Treasurer (2008-2016)

• Fulfilled key leadership position, with associated responsibilities including contracts management, negotiation and client relationship management.
• Contributed extensively to product development initiatives, focusing primarily on streamlined design of wheelchairs.
• Ensured proper maintenance of vehicles and warehouse equipment.
• Heavily involved in talent acquisition, including interviewing, training and ensuring high levels of team productivity.
• Promoted safety throughout day to day operations by complying with exisiting safety regulations and conducting OSHA/fire inspections.
• Served as first responder in the case of a client emergency.
• Strategically identified and resolved fraudulent Medicaid claims.

Wheelchair Technician Manager (1999-2008)

• Successfully supervised direct reports, focusing primarily on performance management, staffing and training.
• Provided top-notch customer service, key to ensuring satisfaction and retention.
• Chief responsibilities included, scheduling, inventory control and accounts payable management.

Wheelchair Technician/Supervisor (1994-1999)

• Responsible for designing custom power and manual wheelchairs based upon individual needs.

Driver (1988-1994)

• Assembled wheelchairs to comply with patient needs.

Private Pilot License, Locair Flight School

Coursework Completed, Broward Community College

EMT Training Completed, Broward Community College

Custom Wheelchair and Seating Courses Completed