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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~ abc@xyz.com
Career Profile
Key Contributor and Effective Leader with several years of experience in retail and operations management roles in fast-paced and high-stress environments within the retail industry. Experienced in overseeing daily retail operations, implementing operational strategies, managing cross-functional teams, and monitoring inventory levels. Equipped with a significant ability to leverage skills in project management and to introduce new tools for cost/time savings and efficiency improvements.
Key Competencies
Retail Management Vendor Management Attention to Detail Sales/Marketing Strategy |
Coaching/Training Project Management Operations Management Team Leadership/Coaching |
Marketing Strategy Complex Problem Solving Process Improvement Merchandising
|
Professional Experience
Big R, Elkhart, IN 2013-Present
Floor Manager
Directly manage several day-to-day functions in a fast-paced environment which includes managing employees, overseeing merchandise/inventory levels, and improving productivity and efficiency
Oversee the implementation of company-wide promotions within the store, handle opening/closing procedures, and set-up special merchandising displays as needed
Ensure that all customer concerns are addressed in a timely manner with a focus on resolving issues and retaining the customer s business
Successfully drive sales throughout the store by implementing sales programs, forecasting sales levels, identifying sales opportunities, and tracking employee participation and performance
Achieved a ranking of a Top 4 Store within the Region
J.C. Penny, Elkhart, IN 1994-2012
Department Supervisor (2003-2012)
Sr. Customer Service Supervisor (1999-2003)
Merchandising Assistant (1997-1999)
Sales Associate (1994-1997)
Directed daily operational and merchandising functions within a retail store environment with a focus on improving efficiency, sales revenue, and customer satisfaction levels
Supervised department employees which included managing schedules, providing individualized coaching/feedback, and handling employee related issues
Designed and implemented comprehensive sales and community awareness promotions which resulted in increased store awareness and stronger customer retention levels
Led the department to generate annual sales of over $1.6 million
Education & Community Involvement
Some College Coursework, Business & Accounting
Indiana University, South Bend, IN
Member, Dunlap Junior Chamber of Commerce, 1998-2007
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~ abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include a background in several retail management roles with strong experience in managing daily operations, leading cross-functional teams, implementing organizational strategies, and diffusing difficult customer service situations. In addition, I have a strong ability to foster positive relationships with clients, co-workers, and vendors.
To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive ability to provide individualized coaching and training within high-stress environments.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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