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Yyyyyy x. yyyyyy

9515 W Ontario Dr. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.xxxxxxm

 

Results-oriented, xxxxxxnfident and capable Team Management Professional and Professional in Human Resources, with over 10 years of experience in successfully xxxxxxordinating daily functions focused on driving organizational goal achievement. Excel in hiring qualified candidates in order to build effective teams. Adept in the area of Human Resources as it pertains to carrying out vital staffing processes. Skilled in working with people of all levels and leverage people management skills to lead performance in both individual and team environments. Quick learner with the ability to work in a fast-paced environment, both independently and with a team. Seeking to work in a front-line management role that will allow for ongoing career advancement and use of HR acumen.

 

Key Areas of Expertise

 

Human Resources | Decision Making | Interpersonal Xxxxxxmmunication | Staff Relations | Recruiting | Hiring Supervision | Organization| Problem Solving | Training & Development | Process Improvement

Regulatory Xxxxxxmpliance | Safety | Logistics | Relationship Building | Strategic Planning

Analytical Thinking | Teamwork | Workflow Management

 

 

Professional Experience: Quicksilver Express Xxxxxxurier/Freight

 

Freight Dispatch Manager | 2017-Present

         Oversee daily operations for 25 CDL A/B Truck Drivers, two Customer Service Representatives and a Dispatcher

         Call on the use of a daily email spreadsheet to track scheduled deliveries as they approach

         Aim to slash the level of customer and driver xxxxxxncerns to a rate of almost zero

         Boosted on-time rates from under 50% on time to over 75% immediately and over 85% on time presently

         Notably bridged the organizational xxxxxxmmunication gap between the operations and sales teams thus far

 

Medical Xxxxxxurier Dispatch Manager | 2016-Present

         Supervise, mentor and train a driven, motivated staff xxxxxxmprised of five Regional Medical Delivery Dispatchers

         Oversee assignment of time critical medical deliveries.

         Increased overall delivery efficiency by 10% thus far; also balanced regional on-time percentage rates to within a 5% variable by region overall

         Also bolstered xxxxxxmpany vehicle productivity by 33%

 

Human Resources Manager | 2005-2016

         Developed and led all hiring and training functions

         Spearheaded the creation of all safety and driver growth systems

         Increased the number of Drivers on staff from 100 to 175; also enhanced driver retention and productivity rates significantly

         Managed and guided a team xxxxxxmprised of nine Driver Trainers, a Classroom Trainer and an Administrative Assistant

         Established and strongly enforced xxxxxxmpliance measures, inventory xxxxxxntrol systems and safety standards

 

Education & Credentials

 

Bachelor of Arts, Business Administration with Exxxxxxnomics Minor, Fort Lewis Xxxxxxllege

Certification, Professional in Human Resources (PHR), HRCI

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