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Yyyyyy x. yyyyyy
9515 W Ontario Dr. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.xxxxxxm
Results-oriented, xxxxxxnfident and capable Team Management Professional and Professional in Human Resources, with over 10 years of experience in successfully xxxxxxordinating daily functions focused on driving organizational goal achievement. Excel in hiring qualified candidates in order to build effective teams. Adept in the area of Human Resources as it pertains to carrying out vital staffing processes. Skilled in working with people of all levels and leverage people management skills to lead performance in both individual and team environments. Quick learner with the ability to work in a fast-paced environment, both independently and with a team. Seeking to work in a front-line management role that will allow for ongoing career advancement and use of HR acumen.
Key Areas of Expertise
Human Resources | Decision Making | Interpersonal Xxxxxxmmunication | Staff Relations | Recruiting | Hiring Supervision | Organization| Problem Solving | Training & Development | Process Improvement
Regulatory Xxxxxxmpliance | Safety | Logistics | Relationship Building | Strategic Planning
Analytical Thinking | Teamwork | Workflow Management
Professional Experience: Quicksilver Express Xxxxxxurier/Freight
Freight Dispatch Manager | 2017-Present
Oversee daily operations for 25 CDL A/B Truck Drivers, two Customer Service Representatives and a Dispatcher
Call on the use of a daily email spreadsheet to track scheduled deliveries as they approach
Aim to slash the level of customer and driver xxxxxxncerns to a rate of almost zero
Boosted on-time rates from under 50% on time to over 75% immediately and over 85% on time presently
Notably bridged the organizational xxxxxxmmunication gap between the operations and sales teams thus far
Medical Xxxxxxurier Dispatch Manager | 2016-Present
Supervise, mentor and train a driven, motivated staff xxxxxxmprised of five Regional Medical Delivery Dispatchers
Oversee assignment of time critical medical deliveries.
Increased overall delivery efficiency by 10% thus far; also balanced regional on-time percentage rates to within a 5% variable by region overall
Also bolstered xxxxxxmpany vehicle productivity by 33%
Human Resources Manager | 2005-2016
Developed and led all hiring and training functions
Spearheaded the creation of all safety and driver growth systems
Increased the number of Drivers on staff from 100 to 175; also enhanced driver retention and productivity rates significantly
Managed and guided a team xxxxxxmprised of nine Driver Trainers, a Classroom Trainer and an Administrative Assistant
Established and strongly enforced xxxxxxmpliance measures, inventory xxxxxxntrol systems and safety standards
Education & Credentials
Bachelor of Arts, Business Administration with Exxxxxxnomics Minor, Fort Lewis Xxxxxxllege
Certification, Professional in Human Resources (PHR), HRCI
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