This Resume Has Not Been Formatted
- 533 Jackson Ave. Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * email@example.com
Highly self-motivated and results-driven management professional with more than 21 years providing high-performance sales and marketing support, customer service, and best-of-breed business solutions in the global IT industry.
Detaxxxxxx-oriented without losing sight of the big picture, analytical and methodical with critical thinking to strategize solutions in addressing work issues even under stressful work conditions.
Well-organized with multitasking and prioritization skxxxxxxls that optimize resources to achieve outstanding results.
Decisive leadership, strong people management, and exceptional interpersonal communication skxxxxxxls that inspire confidence whxxxxxxe forging teamwork synergies with colleagues and subordinates across diverse ethnicities.
Sales &^ Marketing Management
Marketing & Sales Strategy Development & Execution
B2B/B2C Sales Management
Territory Sales Administration
Multiple Account Management
Customer Service Management
Relationship Management (Customers, Public, & Suppliers)
Market & Competitor Intelligence Analysis
Product Branding & Positioning
General Business Management
Strategic Planning & Execution
Full-Cycle Project Management
Continuous Quality Improvement
Negotiations & Diplomacy
Staff Supervision & Training
Records & Document Management
MS Office, Emaxxxxxx/Webmaxxxxxx, Web Research, Social Networking, & Online Collaborative Computing
Provided HR support in recruiting and managing up to 11 remote employees nationwide with responsibxxxxxxity in generating $120M in annual sales.
Successfully sold software and professional services to the largest and most strategic clients for Microsoft.
Served as Ambassador for global delivery teams with quarterly trips to Hyderabad, India for executive briefings.
Provided 11 successful years in sales to commercial accounts providing world class audio, video, web conferencing, and IT staffing services.
Achieved $15M in sales of Microsoft technologies, solutions, and services.
Met or exceeded target sales at Microsoft: 104% FY05, 104% FY06, 105% FY07, 138% FY08, 168% FY09, 110% FY10, 130% FY11, 132% FY12, 135% FY13, and 120% FY14.
Dell Chicago, XXXXXX
Provide strategic direction in growing the business targeted toward Public Sector customers. Drive vertical expertise within the segment and collaborate with the product group and business operations in meeting customer requirements.
Develop territory sales with effective marketing plans and strategies in promoting and selling new product lines.
Lead a virtual sales team and multiple cross-functional organizations to address market needs and provide appropriate IT solutions around Dell products and services.
Engage strategic channel partners for account management and meeting IT solution resources.
Microsoft Corporation Chicago, XXXXXX
Provided strategic direction in leading a sales team in assigned regions, demonstrating a track record of successfully hiring, coaching, and motivating a high level sales professionals working as a team to achieve sales objectives.
Oversaw performance of Account Executives, Delivery Teams, and managed Pre-Sales Resources, Contracts, Operations, and Quality Assurance.
Developed proposals and conducted presentations to senior management to package, price, and gain approval for all deals. Accountable for monthly and quarterly forecasting accuracy.
Consistently met or exceeded sales targets and customer service standards through clear updates in CRM, quarterly business reviews, and monthly one-on-one sale performance assessment sessions.
Collaborated with the sales team in developing market strategies for Enterprise Solutions.
- 533 Jackson Ave. Xxxxxx , XXXXXX xxxxxx ( (xxx-xxx-xxxx * firstname.lastname@example.org
Professional Experience (continued)
Microsoft Corporation Chicago, XXXXXX (continued)
Served as primary contact for all services provided to assigned accounts, internally with software sellers and externally with customers and partners.
Ensured strategic business alignment and innovative solutions in project implementation and post-implementation support, advising business and technology decision makers in maximizing value of technology investments.
Managed a team of professionals in delivering operational excellence, channel marketing, developing account plans, and providing high quality services growth strategies based on accurate forecasts.
Developed and executed mission-critical sales strategies with clearly defined goals and timeframes.
Established productive professional relationships with and sold to business and technical decision makers.
Assessed customer business challenges and led sales teams to architect IT infrastructure around Microsoft solutions.
Managed $25M sales territory to assist sales team in market penetration strategies and buxxxxxxding a solid client base.
Developed sales channels and trained partner ecosystem to promote Microsoft enterprise solution software.
Promoted operational excellence in managing partner pipelines of opportunities, and revenue forecasting.
Buxxxxxxt and nurtured professional working relationships with customers and industry partners.
INTERCALL: A Division of West Corporation Orlando, FL
Managed strategic accounts with Raymond James, Disney, Carnival Cruises, and Chep International
Transformed stagnant region ranked 38 out of 40 offices nationwide into the top ten most profitable regions.
Developed and executed sales strategies based on market intelligence and accurate monthly sales forecasts.
Drove the adoption of reporting tools to increase accountabxxxxxxity, data integrity, and accurate forecasting.
Provided HR support in recruiting, developing, and motivating a team of 7 sales representatives.
Managed strategic accounts with BellSouth, Coca Cola, TBS, and Jefferson Pxxxxxxot.
Developed and executed business plans and sales strategies that drove YOY revenue growth.
Promoted and packaged products that addressed customer business goals, needs and challenges.
Identified and managed opportunity pipeline using pertinent information from the CRM database.
Ambit Technologies Atlanta, GA
CATAWBA COLLEGE Salisbury, NC (1993)
B.A. in Education, Minor in Psychology
Awards & Recognition
Recognized with membership into the Circle of Excellence: 2013 Puerto Rico, 2008 Barcelona, 2004 Puerto Rico, 2003 Cozumel, 2002 Maui
Member of Microsoft s high potential leaders program
Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!